Menu
For Business Write a review File a complaint
CashForSilverUSA.com Customer Service Phone, Email, Contacts

CashForSilverUSA.com
Reviews and Complaints

cashforsilverusa.com

Learn how the rating is calculated

1.0 3 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

CashForSilverUSA.com Complaints 3

ComplaintsBoard
S
7:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CashForSilverUSA.com Item not returned

I sent in 4 silver coins consisting of 3 large and 1 small coin (2 were loose coins and the other 2 were in a plastic coin keeper, along with misc silver jewelry) and was offered $50 via text on 4/18/23 for 2 coins. The rest were rejected. In the initial reject pile were 2 coins (a small placed over a large) but after the payment was sent, Cashforsilverusa took a different picture and only returned 1 coin the smaller one- not in its original plastic and the misc silver jewelry, claiming they do not stack coins and what I received returned was accurate. I know what was sent, and I have a picture of 2 coins stacked. Someone there removed the silver coin out of their plastics, and kept the 3rd without paying for it and denying it existed. I have text and emailed

Desired outcome: To return my coin or pay for it

Read full review of CashForSilverUSA.com
View 0 more photos
Hide full review
ComplaintsBoard
M
1:37 pm EST

CashForSilverUSA.com stole my items

I sent in my two items, a gold bangle bracelet and a gold necklace on December 17, 2019 to be evalauted and sold to this company as advertised on their website. I received no tracking number, and emailed them about it. They stated it was on its way to them. I have sent several emails to them regarding payment, tracking, and updates. I have all these emails as proof. On Dec. 30, 2019 I received an email from Meredith from this company, as well as an additional email from CJ Environmental stating my items were not of value and they would be returning my items back to me in 24 hours and to check my email for a tracking number. I never received this info or an email. I have been emailing them regarding this, and I havent received any response. I feel that this company has stolen my items, pretending to be a company that buys gold and precious metals, only to scam me and take my things. If they were not of value, which I don't believe as I have a receipt of where the gold bangle is from that states it is sterling silver with 14K gold plated, then I still would want my items returned to me. They do not have the right to steal from me, and falsely advertise that they are buyers. No one from this company has reached out to me, and it is 1/14/2020 now. This company needs to be investigated as fraud.

Read full review of CashForSilverUSA.com
Hide full review
ComplaintsBoard
A
11:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CashForSilverUSA.com theft

Their online silver calculator has clients input the weight and purity of their silver and gold, then calculates what the recipient will get for the sale. I sent over a pound of.925 silver bars (not scrap) and 11 grams of gold that, according to their calculator, amounted to more than $640. I received a check for $196. This is bait and switch, outright fraud, and thievery. DO NOT SELL TO THESE THIEVES!

Read full review of CashForSilverUSA.com and 3 comments
Hide full review
3 comments
Add a comment
P
P
papaouiee
US
Nov 17, 2021 1:06 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Tried to do business with them and they refused to give me quotes for a sale at this moment. They refused to do so; which after the third time of asking and being refused an answer I had to hang up. That alone told me they were dishonest and it should tell you too!

Silver is silver and a business that buys silver should have no problem quoting you what they pay for it at the time you are discussing the sale. Now understand that the price of metals varies as does the stock market, so a quote today will vary at a later time. But what is always constant is the percent they take for profit, which directly effects the amount you get for the sale. And when a business refuses to disclose their cut to you; one can know that they are taking way more than they should.

S
S
Su C
US
Jun 27, 2019 12:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Do not do business with this company. They STOLE MY ITEMS. I sent in my flatware (that has a market value of $335) and received a form letter that my items did not meet their specifications for silver content. I followed the requirements in the form letter for return of my items, sent in the return shipment payment, and they stopped responding and have yet to return my items.

D
D
Donna Overly
US
Nov 14, 2018 6:43 am EST

I hear you as I was scammed as well. I sent in 65 pounds of antique silver serving sets. I received a check for $32.00...
DO NOT SELL TO THESE THEIVES.
I would have made a lot more selling at scrap yard for metal
Donna O.
Southport NC

Is CashForSilverUSA.com Legit?

CashForSilverUSA.com earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds CashForSilverUSA.com to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, CashForSilverUSA.com is known for their high standards and safety. If you're thinking about dealing with CashForSilverUSA.com, it's wise to check how they handle complaints.

Cashforsilverusa.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Cashforsilverusa.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for CashForSilverUSA.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Cashforsilverusa.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • The website belonging to CashForSilverUSA.com has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

CashForSilverUSA.com Reviews 0

Looks like CashForSilverUSA.com has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent CashForSilverUSA.com, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of CashForSilverUSA.com complaint handling

CashForSilverUSA.com reviews first appeared on Complaints Board on Aug 18, 2011. The latest review Item not returned was posted on May 1, 2023. CashForSilverUSA.com has an average consumer rating of 1 stars from 3 reviews. CashForSilverUSA.com has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.5
96 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. CashForSilverUSA.com Contacts

  2. CashForSilverUSA.com phone numbers
    +1 (866) 784-2238
    +1 (866) 784-2238
    Click up if you have successfully reached CashForSilverUSA.com by calling +1 (866) 784-2238 phone number 0 0 users reported that they have successfully reached CashForSilverUSA.com by calling +1 (866) 784-2238 phone number Click down if you have unsuccessfully reached CashForSilverUSA.com by calling +1 (866) 784-2238 phone number 0 0 users reported that they have UNsuccessfully reached CashForSilverUSA.com by calling +1 (866) 784-2238 phone number
  3. CashForSilverUSA.com emails
  4. CashForSilverUSA.com address
    6 Perry Drive, Foxboro, Massachusetts, 02035, United States
  5. CashForSilverUSA.com social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
CashForSilverUSA.com Category
CashForSilverUSA.com is ranked 271 among 298 companies in the Jewelry and Watches category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.