CBE Group
Reviews and Complaints

We had been a customer with Verizon / Alltel since 1999. Well last year, we started having service issues that Verizon could not fix, so they offered to let me out of the contract for the phone and watch that was under contract payments, and that there would be no money owed, just return the two devices. Ok, so they didn't want me to take devices to a store, they were going to send me a " return kit"... never got it , called for over a month .. so I was finally told by Verizon where I could mail the devices in myself, since they couldn't seem to do what they said. Mailed devices to address given on 3/2/23, have tracking number and all that good stuff. The following month, got a bill for the phone and watch, so I called of course, and give them all the info and , yes yes, we have it in warehouse, just waiting on the return to be completed. And that I should not receive another bill... well guess what, I did... and have received a bill for over a thousand, every single month since! I have called so many times and was told the SAME DAMN THING EACH TIME. Except! as of this month, they don't know where the devices are, and that they can't verify my tracking number because it's over a HUNDRED AND TWENTY DAYS OLD... So now we're somehow fixing to get screwed for this bill and I'm not letting this happen. It's not right, amd this is not my fault! I was told month after month, that it was in process, that they had the devices, and was showing in there system as RECEIVED! And now they have no record of it... HOWS THAT POSSIBLE!?

And Yesterday and today, I have called to speak with a supervisor and guess what, not available, and i was asked if I could call back again tomorrow...

I received a letter re: Charter [protected] for 25.99. I am a Charter customer in good standing with an autopay account collected directly from my bank. Charter has made no claim of a debt outstanding. The letter re:21-[protected] is unfounded and quite simply a poor tactic to extract funds by being purposely vague and difficult to easily correct. Cease and Desist immediately or I will treat this as extortion and unfair practice requiring complaints and possible legal action.

Claims they are collecting on behalf of "Spectrum" and I am a long time Spectrum customer? My account is fine and I have a zero balance. Contacted Spectrum had no idea why this collection agency is making frivolous claims. All attempts are going no where with them, Spectrum had contacted on behalf of my end and they couldn't get anything from them either!

They have been sending spam emails about a bill from 13 yrs ago from wells fargo bank. Recently received a phone call about paying a 400 dollar debt from 2008. I had paid all debts as of 2016 as I purchased a home.. They would not give me information except they said were claiming a debt for jefferson capital. I have applied for loans and this has never came up at my bank.

I made a purchase with eBay in 2017 for a pair of Gucci bloom slides. I PURCHASED, not SOLD. Therefore, why on earth would I (the buyer) need to pay any fees other then the price of the sale? I received a letter in the mail from CBE group stating that I owe them $96.93 for this 2017 purchase. First of all, why would I be receiving this now? Second, why on earth would I even think to pay them for a purchase that I made? If I was selling the item then I would understand there are selling fees however this is not the case. This CBE group seems fraudulent to me. I called them up and they insisted that I owed them $96.93 despite the fact that THEY KNEW it was a purchase and not a sale. I am confused by this whole thing, as well as eBay because I reached out to customer service and they stated to me that they never charge for someone who is making a purchase. I have records of the conversations with eBay. I just want this resolved

The company CBE Group provides the worst services. They somehow banned my account and no one warned me about it. I understood that something has happened with my account, because I couldn’t log in. I tried to contact them, but the rep hanged up after he heard my name. I think that they have done something with my account and it was terrible situation. I have no proof, but I need help to solve this problem.

They called my home number, which is my number... not my husbands... claiming they where trying to collect on a previous debt from direct tv... I explained he had been incompacitated and I have had to take over and handle his debts.. initially they wanted like 750.00... I told them I still have the equipment and could turn it back in ... they said that was no longer possible. however did hehaw around and agree to lower the debt to 490.66... with arrangements for me to pay off in 3mnths... I agreed to do this under the condition they send me an email or some form of confirmation on the agreement we had made... they claim they are not aloud to do this... yet I am to trust giving them my bank rounting info... What should I do? Sincerly Elizabeth

CBE group inc. are thieves. They are a debt collection agency, and my experience with them has been horrible. They will call you 3 times a day for months and leave threatening and scary voice mails. Finally we gave in and gave them our account number because they told us that if we mailed them a payment it wouldn't fix our credit, so the only way to repair our credit was to give them our account number, so against my better judgement we did. At first everything was ok, they took out a payment of $150.00 on the date prior agreed. Then we called and scheduled our next payment, which was to be at the end of May, they were to take out 150.00 at the end of the month, every month. Now let me put this in perspective for you - our first payment was Apr. 30 (end of month 1) this "payment" that CBE took out was May 1. Thats $300.00 in 2days! NOT WHAT WE AGREED. They are taking out $150.00 at the end of the week every wee, instead of the end of the month, every month and refuse to give us our money back or to relinquesh our account number. THIEVES! CBE - YOU CAN HELP BY GIVING ME BACK MY ACCOUNT NUMBER AND THE MONEY YOU STOLE FROM ME AND NEVER CONTACTING ME AGAIN.

We received 4 calls in 2 days from this company with very very rude people on the phone - not willing to tell first who they are and what they want, but asking all kind of "verification questions" we refused to answer, just to hear "you have no choice". That was threatening at least! When we looked up here i did realize what this is for company. same - they are looking for someone else with same name. lets see if they will stop calling after i asked them to not to call again wrong number.

CBE group reps claim to be various organization employees AKA Citibank when dealing with collections pertaining to those clients accounts. They are nothing more than a collection agency and a cease and desist order should be filed against them immediately upon contact about any account that this economy might have forced you to be delinquent on. DEAL with ONLY the original creditor. If you can not call the customer service number located on your normal monthly invoiced bills from the original creditor and get the help you seek, write the original creditor a letter and explain your intent to pay them and only them. If they refuse, you then have a case against them to have these balances dismissed and all collection activity to cease. I have done this twice and have done so successfully. NEVER PAY A COLLECTION AGENCY. This will actually hurt your credit score.

I fully expect them to reply with yet more lies to consumers. Remember is doesn't even take a GED to become a collection agent. Are these the kind of people YOU would trust to tell the truth?