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Changi Airport Group

Changi Airport Group review: Flight supervisor

S
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10:06 am EST
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Hi,

At approximately 15.45 pm, 02 November 2023 I got locked inside GHR F31 negligently by Mr Zainudin (Flight Supervisor). I was alone instructed to perform the post security sweep after the flight SQ138.Informed Mr Zainudin, FS in charge to help close gate and he was present at the gate when i went for the security sweep .

Once I finished the sweep I realised that I am locked inside.The door didn't close unexpectedly ! To the best of my belief I was locked inside deliberately !

Ultimately, Mr Zainudin FS ,came with the key pretending to be surprised on how I got locked inside ! Opened the door himself at 16.00 pm and the situation was resolved.

However, my question is how can one be so revengeful since I requested for a change in team ? That morning, I request Mdm Bee Hoon (SE) to change my team, from then they have been asking me to close 8 GHR alone until my shift ends followed by locking me inside GHR F31. This is scary !

I am reporting this incident to responsible authorities to ensure preventive measures are to be taken to avoid similar incidents in the future...

The incident, although disstressing was resolved without harm or damage. But it could have been worse resulting in trauma & employee morale.

Hope you would look into this matter very seriously and take necessary action.

Your's Sincerely

Smitha

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  2. Changi Airport Group phone numbers
    +65 65 956 868
    +65 65 956 868
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    75 Airport Boulevard, Singapore, 819664, Singapore
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Changi Airport Group is ranked 70 among 221 companies in the Airlines and Air Travel category