Cheap SSL Security
Reviews and Complaints

Bought SSL cert but failed to activate. Bought another one from different publisher. Tried to get refund for the first one but no response since 26th July. Service sucks.

I just wanted to say that I had a negative experience with Cheap SSL Security. I got a email saying that my SSL certificate was about to expire, and that if I renewed it, they would add the remaining time to my new certificate. I decided to renew it since I want my website to be secure, but when I actually got the new certificate, the remaining time was not added! So, without even knowing, I ended up getting only a few months of validity instead of the full year like I thought.

Overall, I have to say that I wasn't happy with this experience. It doesn't seem fair that they would advertise one thing but then not follow through on their promise. It makes me wonder if other things they do might not be trustworthy either. I hope that they can improve their service and be more transparent in the future so that other people don't end up in the same situation as me. In conclusion, I don't recommend Cheap SSL Security because they did not keep their word.

Well, I gotta tell ya folks, my experience with Cheap SSL Security wasn't one that I would call amazing. To put it bluntly, their support team left me high and dry once they got their mitts on my hard earned cash. It's a crying shame really, 'cause I really thought I had found a solid partner to handle my SSL security needs. But alas, it was not meant to be.

Here's the skinny on what went down. After I forked over the dough to Cheap SSL Security for my shiny new SSL certificate, I ran into an issue just a week later where I needed to reissue it. Seems simple enough, right? Wrong. Turns out the certification authority wasn't too keen on making that happen. And what did my supposed partner in crime have to say about it? Nada. Zilch. Zip. Zero support whatsoever. Can you believe it?

To add insult to injury, I was out a pretty penny to the tune of $750 due to this whole mess. And I can't even get a refund or any sort of alternative from these guys. It's enough to make a grown man cry.

So, you won't catch me recommending Cheap SSL Security anytime soon. No sir, not after what they put me through. My advice? Take your business elsewhere, folks. Don't say I didn't warn ya.

Got an SSL from these guys and to be honest, I'm pretty satisfied overall. However, there were a few, let's say, "hiccups" along the way. For starters, they're not the most responsive bunch when it comes to customer service. You might have to wait a while for a reply, and sometimes they might just ignore you altogether. Not cool.

Also, I had a bit of an issue with their "Cheapest Price Guarantee." Found the exact same SSL for a lower price elsewhere, reached out to them about it, and they didn't respond. Ticket's been open for a while now but no dice. Bit of a bummer, but I guess you can't win 'em all.

All in all, if you're in the market for an SSL and you're willing to put up with some lackluster communication, these guys are a decent option. Just make sure to keep your expectations in check and maybe have a backup plan handy in case things don't quite go according to plan.

This online security company Cheap SSL Security (cheapsslsecurity.com) has been my go-to for all of my website’s SSL and EV SSL certificates. And, let me tell you, it’s been a rough ride. It's like a wild roller coaster - a lot of trouble to get on, and make sure to just hold tight because there’s no getting off once you're on.

Don't get me wrong - I've had some good experiences with them. But when things go wrong, they go so very wrong. One problem that I keep encountering with them is the verification process. Once you've paid for the SSL certificate, their team will need to verify your identity. However, they don’t tell you you'll be waiting in a long queue before a customer service representative can take your call!

In one experience, when I needed to renew my SSL certificate, the company suddenly wanted to verify my information again. It was a simple task - just renewing the certificate, same domain, same company, nothing has changed. But it took them three months to approve my request! And all of that time, my website was marked as “not secure” which was a bad thing for my business.

I tried to contact their support team several times, but all my emails would go unanswered. I felt like an airplane at cruising altitude with no help whatsoever. It was as if no one was there to help me. It was so frustrating that I started to think of them as the "Worse SSL Provider."

Granted, this company is cheap for its SSL products, but trust me when I say you get what you pay for. After all the trouble I’ve had with them, I've decided to switch to a different provider. And I don't regret it one bit. So if you're thinking of getting an SSL certificate from this company, I recommend you to consider other options because it's a wild ride that you would definitely like to skip.

Around a month ago, I was wondering why our renew order was still stuck on "Pending". I called up the company two weeks ago to verify if everything was alright, but it seemed that something was not quite right.

It was only on September 12th that we received a response from the company, which I must say was quite delayed. They apologized for the inconvenience and explained that they had contacted the Comodo support for assistance with our DBA (Doing Business As) name in the order. Apparently, they had submitted the case to Comodo support as per their request.

However, today we received another reply which was quite frustrating and not at all what we were hoping for. It appears that we have to cancel the order on our end, but unfortunately, we are outside of the 15 day money back guarantee period. This just makes us feel ripped off, to be honest.

Overall, our experience with Cheap SSL Security has been quite disappointing. The delays and miscommunication have caused us a lot of frustration. We were really hoping that they would have handled our order with more care and attention. It's a shame that we can't recommend this company to others.

I just want to share my bad experience with CheapSSLSecurity website. I had high hopes for this website but unfortunately, my experience with it was not good at all. I attempted to purchase an SSL certificate for my website but got an error saying that my address did not match my card details. So, I contacted their support team and they told me to make another purchase. I did what they said and this time I used my personal account to make the payment. Same thing happened, my funds were debited immediately but they failed to deliver the SSL certificate.

I was really frustrated at this point and so I reached out to their support team again. They advised me to contact my bank and I did just that. However, my bank told me that there was no reason why they wouldn't be able to find the transactions. It was just really weird that CheapSSLSecurity could not find the transaction.

It's really disappointing since they took my money twice and failed to deliver any product. I have yet to get my money back, and I doubt that I ever will. I do not recommend anyone to use this website for their SSL certificate needs. It's better to look into other options before settling on CheapSSLSecurity. Don't waste your money!

Wow, I was shook when I saw all the haters writing negative comments about Cheap SSL Security. I mean, I don't know what they expected from a budget SSL provider, but personally, I have bought 5 SSL certificates from them and I ain't got no complains.

When it comes down to it, Cheap SSL Security is just a middleman for the bigwigs like Comodo and Thawte. So, they don't make the rules, they just follow them. But boy oh boy, do they have good deals. I'm talking some of the cheapest SSL certificates around. And the best part? Their support team is always there to help.

Sure, there have been some hiccups in the past with the issuing policies of the CAs. For instance, I was hoping to renew my SSL for 2 years, but the issuer would only allow renewals for a single year. Talk about a bummer. But, thanks to the help of Cheap SSL Security's support team, I was able to get that issue sorted out in a jiffy. And, they even gave me a credit for reissuing the cert for the final year. I mean, talk about going above and beyond.

I don't know about you, but I'm gonna keep on ordering my SSL certificates from Cheap SSL Security because I haven't seen cheaper prices anywhere else. They are the real MVPs.

Recently, I encountered some issues when trying to renew my SSL certificate with Cheap SSL Security. I followed their reissue instructions but sadly, it didn't work out for me. Unfortunately, I lost a year of my 2-year certificate, and this left me quite unhappy and disappointed.

After realizing the problem, I immediately contacted their 24/7 support team, hoping for a quick resolution. Sadly, the reply was not what I was expecting. It took them 5 days to respond to my inquiry, and when they did, the information provided was useless and did not help me in any way. I was very frustrated with this and asked for a refund for the second year that had been paid but was now useless due to it expiring. However, they refused to give me a refund and this just added to my frustration.

As days passed, they continued to give me confusing and conflicting information about how to proceed. The support team suggested I cancel my now valid certificate that I ordered from a different company and wait for them to fix the issue. However, this was not possible as it left me with no SSL protection for my website. I had to wait indefinitely for them to fix the problem, which was very frustrating.

When I then reached out to them again, they claimed that their process had changed, and that the instructions they asked me to follow were inaccurate. I found this to be quite concerning, and I wondered why they did not update their instructions accurately.

In conclusion, my overall experience with Cheap SSL Security was frustrating, disappointing and time-consuming. So, I would caution others who might want to go for their SSL services and suggest that they consider other companies available as alternatives.