CheapOair review: scam 16

On Apr. 20th, 2008 I was overcharged almost a double amount against the advertised price and the price in the booking receipt. The booking number 1064929, reservation ID 3CDT9D.
The amount in the receipt was 1078.54 USD, my credit card was billed twice by the total amount of 1922 USD.

MY Name It Anna. From California, I went on Cheapoair.com to get Tickets for my daughter@granddaughter to come home early.my daughter calls me she said they did't have any tickets there for them 1, 200 twelve hunder dollars out of her account and they say there is nothing they can do.SO BE VERY CAREFUL WHEN DEALING WITH CHEAPOAIR.COM ANNA IN CALIFORNIA

On September 25th, 2009 I had a similar experience. I attempted to create a reservation for a flight that showed a total of $542, with a complete listing of the costs. However once I put in my credit card info and hit 'Submit' the website came back and said I had been charged $1064.

I immediately called Cheapoair and was told I was looking at a particular flight before I hit submit- and was actually booked on a different flight which cost more. Why I was booked on a different flight I do not understand. I told the rep I do not understand why I did not get the price and the flight I saw on the website. He said he could not pull up the flight information I was quoting from the Cheapoair website!

I was told I would have a refund, although it might take up to 12 weeks to process it. This seems extremely dishonest - or extremely incompetent if this is a mistake.

If I do not get my refund I will be posting my webshots of their screens showing my transaction here. Maybe we can do a class action lawsuit?

These people are scams! I bought a ticket then in a couple hours i canceled it and told them i want a refund which they did, but then they took it back out of my account, they are taking me for my money saying its charges. I said to them, what charges. and they said oh just charges. they already charged me 50 dollars to even get my refund back and then they keep taking more.

Bought a plane ticket and later needed to change date forward so i called cheapoair and was told basically screw u it would cost almost double to do that. this company is a rip off and noone should ever do business with them i know i wont.

Booked flight with cheapo.. first leg went with no hitch. could not check in online for return flight day after Christmas. called the airline and they said

'your reservation has been canceled. you must contact the seller." Been on hold for 30 minutes. feel like i will be stranded for sure, !

I feel so sad that after I make reservation at cheapoair, and I check the price from the AA.COM, the price is much more cheaper than cheapoair, so why I didn't go directly at AA.COM? and also I was charged 17 dollars each person for the service fee. I won't go back to them ever never!

I booked a flight for my husband and myself on Cheapoair.com . When booking the flight the computer changed the dates to April instead of July. I did not notice the change until receiving my itinerary. The "customer service" rep barely spoke english and said there was nothing they could do. No refund, no changes. I'm not sure if it was an error on my end or theirs, but no attempt was made to correct the situation.

THIS IS A HORRIBLE COMPANY THEY CHARGE ME 50 DUCK TO CORRECT MY NAME CAUSE I MISSPELLED ONE ALPHABET

SOOOOOOOOOOOOOOOOOOOOOO LOW !

I purchased two tickets for international travel at a good price. Several hours later I received an email that the price of the tickets increased by 35%. I had the right to cancel and I did. However, any time later when I return to the website and select the identical tickets I still receive an offer of the lower (original) price. This practice of luring customers is dishonest and should be illegal. Stay away from this company!

This company CheapOair is not a good option for starting planning your trip at all. I booked our flight a way in advance, and they changed at least three or four times my flight initial shedule always saying that if I did not agree with the new schedule I could lose my flight with no reimbursement in absolute. I recommend all of you DO NOT add this company at your next trip plan.

They told us we would get one vehicle then they sent an invoice for another. My wife spent 4 hours on the phone and got no results.They pulled a "bait and switch". The incompetents on the phone were rude. The supervisor Gerald Nixon never called back. These people are crooks-do not use them.

Whenever I buy a ticket they charge shipping fee, and i always have to call them for its refund. Same time, they raise the fares or change the ticket without notifying the travelers. i have had worst experiences with them. In addition, they got WORST customer service, who are rude, and never listen to your request. They hung up on me couple of times as well.

They give all expired deals and when you call the customer service, it takes for ever for someone to respond and if you get lucky and someone takes the calls after half hour, the customer reps. voice is so faded and he places you on hold forever. Bottom line don't buy from them!

AUG 13 I BOOKED A FLIGHT TICKET. because I order a air china flight $1095.30, but this print details show me a air china only a expain operated by united airlines, so as a result I go to airport 3 hours beforre departing. but the united airlines stuff told me i this airchina flight i have to go to airchina. then i went to air china form terminal 7 runto terminal 2 spend 1half hour, but airchina say this United airlines. and I booked this flight is airchina why cheapoair gave me United airlines only explain operated by United airlines. not only one person confuse this probelem, so make me missing this flight, I need retrun this booking. and oct 23 retrun flight. I contact cheapoair stuff. he told me contact airchina to refund my money but. the airchina said this you cheapoair book thisticket. you have to contact airchina and get refund. this merchant. this merchant lie to me and they don't handle any problem my telephone number [protected] emaill jimmyqyf@qq.com

I find it really disgusting that the company is displaying such poor customer service that I am starting to doubt the integrity of the organization and I am beginning to conclude that this is an elaborate scam that many of its customers fall for. I have complained several times made calls, sent e-mails yet every time, someone assures me that this will be sorted out shortly, this is almost 5 months and I am still are getting all sorts of ridiculous excuses not to pay me back.
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Last e-mail (see below) I received from on 21 January said it said someone would contact me in 72 hours. It is now 11 days and no one has had the courtesy to contact me.
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This stinks. I just want my refund. I have invested so much time and money calling and still have not got my issue resolved. .
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Below is the e-mail someone sent to me on January 21, 2017.
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Dear Ekundayo,
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Thank you for contacting CheapOair.com. We understand your concern regarding the refund. We really apologize for the delay in resolving your concern. On a priority basis we have once again highlighted your concern to our team and within next 72 hours you will receive an update from our waivers team regarding your concern. We appreciate your patience over the delay.
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We appreciate your business and thank you for choosing CheapOair.
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Thank you, Paulo CheapOair.com