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Choice Hotels

Choice Hotels review: Refusal of deposit

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Author of the review
10:08 am EST
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This review was chosen algorithmically as the most valued customer feedback.

I had spoken to Mr. Eric Lightner last night he was the one who checked me in I explained that I literally only had what money I left for my security depos it and told him that I was over 300 miles away from home and that was my only means to getting home he assured me I could have my deposit I did not sleep last night because the room was very damp anyway To make a long story short I make coffee because I could not sleep and I spilled some on my lap and I threw the covers off of me and some had gotten on the bedding When the man went to check my room he told me that I could not and was not going to get my security deposit back unless he could get the stains out of the sheets I have to get home and I'm sitting here waiting on sheets to get done because he's making me wait so I'm wasting so far 3 hours waiting on sheets before I can maybe or maybe not get my security deposit back before I can start driving home with no sleep

Claimed loss: 50.00 cash

Desired outcome: 50.00 cash

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