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Circle K
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1.1 5 Reviews 1683 Complaints
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Circle K Complaints 1683

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10:31 am EST
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Circle K the employees are rude and disrespectful

I've been going over to the Circle K on 48th Street and Thomas for 5 to 6 months now every day getting a couple cups of ice and soda. The store manager there Kim treat me with such disrespect he told me that I could not bring my purse into the Circle K that no persons are allowed in Circle K and that he was making comments to me about me not being allowed at Walmart which was uncalled for he treats me like a Thief and I spend lots and lots of money at that location. The night manager or the night worker bill screamed at the top of his lungs and yelled at me across the store it was really startling and very embarrassing like today was very embarrassing when he told me that when I was in line and there was several people behind me.

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3:36 am EST

Circle K maranda crittenden

My husband went in to gas station on the way to work and she asked him if he would sleep with her in the office that there are no cameras and she won't tell his wife. I also confronted her about it in messages and she addmited., but she says she was just kidding. I do have that proof. I use to work for the company and live right down the road, because of the CO workers I worked there I could no longer Handle there actions. I did talk with another CO worker . The bosses are on vacation. And she is writing her up. I believe more then that should be done. I'm sure my husband isn't the only one to be sexually harassed. Please contact me back at [protected] thank you Naomi Patterson store number 2723331 on the corner of north Mcdonough and Jackson Rd.

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3:33 pm EST

Circle K tobacco and gas pumps

Went to circle k on beaver st in jacksonville, fl zip code 32220 last week. NONE of their gas pumps had washer buckets with any washer fluid in them. Went back today and they are still empty. Also this store has been out of the cigarettes I prefer for almost a week and a half. It wasn't like this a month ago. It just seems like in the last month this store has gone down hill.

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Wine Is Good
Wine Is Good
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Nov 07, 2016 5:51 pm EST

Wash your wind shield at home dude. And cigarettes are a vendor item. The store has no control over when they get delivered.

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4:52 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Good evening, I'm writing this complaint based the service I received at 10989 Dynamite Blvd Scottsdale Arizona 85262. The clerks name is "Russ" and I do not think I have ever been pan handled and insulted from an employee of a convenience store ever before. This whole situation begun last week on Sunday when I purchased lottery scratchers and returned to...

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9:13 am EST

Circle K the whole store

My husband and I stop by the store on graceland rd mount airy nc multiple times a day, here lately the store itself smells horrible, the coffee is never made and when it is it tastes days old, the cappuccino machine never works. The counters are always nasty. It wasn't this bad until the new hires came in. The girls that were running the store always kept the store up.

Thank you
Your loyal customer

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5:24 am EST

Circle K service

On the morning of Sunday November 6 at 5:30 am I an American Muslim was rudely confronted by a white middle aged woman wearing glasses employee when I attempted to get creamer for my coffee. She brazenly and loudly told me to not to get it in a threatened manner. I was at once embarrassed and highly offended as I am a daily patron of the store which is within feet of my residence. This is not the first encounter I 'eve had with this same employee. shes been very offensive to me and other Muslim client according to my Muslim associates. I am a retired veteran home owner and taxpaying citizen and certainly don't expect this type of treatment that it seems people of my religion normally receive from that employee.

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11:30 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Circle K management

11/4/2016, 2200 hours.

I went into a shift and decided I could no longer work for the store I was working. the previous week I had to call the store manager of store 3377 in to do the work the second shifters were supposed to have done. The previous week was my final straw, and I informed CHERRI the manager of that. EVERY single shift I worked, the store was clean for the following shift but second shift never did its job, which required me to pick up their slack. I just couldn't take it any longer. When I walked in for my shift on 11/4/2016 the store was a mess, cups weren't done and second shift left me with their jobs to do. I told them to clean the store before I clock in and they called the manager, I then received a call from the manager asking what was going on. I informed her that the roller grills were still a mess and I would not start my shift under the circumstances. she ended up saying "i've had enough of this" and hung up on me. I left the store and went to my house, I text messaged the manager CHERRI because she had hung up on me, I asked "I hope I to use the 5 months I worked my ### off for the store as a reference. Sorry Cheri but I can't work there anymore. bye" she replied "u abandon ur shift and u want what from me" I then said "okay well deuces" to her reply of whatever that means whit that gusto slang" I sent a message after reading that from her that said "if I ran your store it would be immaculate. I read the comments online last week from the customers and I agree. vye" I received a message saying "don't text me anymore after sent my message. she then replied again... after telling me to stop replying.. she continued to reply.. saying "you don't have the temperament to Handel it" I replied "Maybe not, but I wouldn't have let my employees walk all over me" then she continued to berate me by saying "you couldn't handle 50 hours a week what I do you couldn't handle 12 employees you can't even handle eight or 10 hours a week what are you talking about" then she sent another... "i said don't text me anymore I will file a grievance for you to leave me alone do not text me anymore don't make me file a restraining order"

that was when I stopped replying because even though she told me to stop she kept messaging me ad when she messaged me she demeaned me back and talked crap to me.

I would like to talk to someone who can make me feel better about the 5 months I worked my butt off for circle k. the last conversation i had with a manager has made me never want o go back into a circle k. this last altercation was absolutely unacceptable.

[protected] or [protected]@gmail.com

My 3 month review was immaculate.

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9:09 am EDT
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Circle K service

They have an employee their his name is Ian. He flirts with me every time I am their. That was fine how ever until he started asking me if I did drugs. After that I see him standing out side of the Job smoking weed with crowds of people sometimes even children . I don't see how aby company could hire a man like that . I'm a business lady and if any of my employees did drugs out side my business I'd fire them. I could of even did a sexual law suite but that is not my concern any more . I can't belive he is allowing children to smoke cigarettes and weed. I will go back to the store to make sure something was done and this wasn't over looked.

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7:43 pm EDT
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Circle K amanda (cashier)

My boyfriend and I go to circle K on 98 and Amanda makes him and I so uncomfortable to the point we won't be going there anymore. When she sees him walk in she jumps on the register and tells him "you look like my ex" But keeps hinting how she is attracted to him. As he is leaving she tells him sorry if I made you feel uncomfortable and he tells her "YOU DID" and proceeds to walk out. We walk in today 11-2-16 together, she assists him, waits for him to walk outside and she tells me "you and I have the same taste in guys, he looks like my ex" Very unprofessional! Why did she feel that's something she should say to start a conversation? I told her that she makes him feel uncomfortable, paid for my gas and walked out. Is she always this unprofessional? You can be attracted to someone without saying something weird to them. How often does she say things out of the way? I don't want her fired, not at all my intentions. I love your store, very clean, but something needs to be said.

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LadyScot
US
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Nov 03, 2016 10:11 am EDT

Sounds like a backhanded compliment. Just say thank you and move on. Jesus you people kill me.

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LadyScot
US
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Jun 20, 2017 5:22 am EDT
Replying to comment of

I notice that you are also here. So...cockroach?

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J
7:34 am EDT
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Circle K hot chocolate

I purchased a large hot chocolate at Circle K in Greensburg, Indiana this morning at approx. 7:45 AM, 11-1-16. I work in the Decatur County Clerk's Office, and while I was there drinking it, I drank something from the cup that was a chunk, so I spit it out thinking it was a chunk of chocolate. That is when I realized it was a bug! With wings and long legs! I AM ABSOLUTELY DISGUSTED! This is also on video, as everything in our office is recorded. This is unacceptable and I am filing a complaint. Thank you for your prompt attention to this matter.

THANK YOU,
JANET TEMPLETON
[protected]
2695 S COUNTY ROAD 850 W
GREENSBURG, IN 47240
[protected]@decaturcounty.in.gov

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Update by jtempleton@decaturcounty.in.gov
Nov 01, 2016 10:54 am EDT

I thought this would be emailed as a complaint, so I did call corporate. The cup had a lid on it, no way anything could have flown in to it!

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Nina Santo
US
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Nov 08, 2016 4:36 pm EST

Circle K /Irving in waterville maine has bitter coffee

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Nov 01, 2016 6:01 pm EDT

What happens when you open and close your door at home constantly? Bugs come in. They land on your glasses or your table. It happens. Those places are a revolving door. No way in Hades can they keep every bug out.

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7:16 am EDT

Circle K prepaid phone coverage

I go into Circle K in Randolph, Ohio every month to purchase my prepaid phone plan for Boost Mobile. Yesterday, something went wrong. A customer service representative for this location grabbed a boost mobile reboost card, scanned it, took my money, and handed me a receipt. Although, I read the receipt and noticed that she somehow registered the card under Net10, another carrier, even though she handed me my reboost card. After the transaction is made, there is nothing really you can do to cancel it, so now I am out $37.59 for the $35.00 card and taxes. If someone certified from Circle K is viewing this, I still have receipt, transaction number for the unused Net10 service, and the reboost card that was given to me and scanned. Went into the store and no one could help me. I would like a refund of my money back, I can't just go out and buy a Net10 phone with the capability of using the data plan I also paid for, for just 1 month service. I am very upset about this. Thanks.

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Nov 01, 2016 6:04 pm EDT

That is a weird one. Scan one item and another shows up? Have you even tried to use the card? If they scanned the card, then the register could only activate the card scanned. If the card works, you need no refund.

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10:28 am EDT

Circle K service

Circle K on 7330 Veterans Pkwy Columbus, Ga 31904. Service was awful. Three store clerks having an inappropriate conversation about their personal business and disrespecting customers. One of the clerks was proceed to come in and out the store behind a young man begin to have inappropriate conversation with young man and two other clerks behind the register. Clerk who was in and out the store was on duty and displayed no respect the customers and their needs while store was busy. This incident happened on October 28, 2016 at 12:30 p.m.

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Oct 29, 2016 5:40 pm EDT

Sigh. Why do customers insist on sticking their fat noses in other people's conversations? This is none of your business. Just pay for your crap and leave. Dang.

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C
7:24 pm EDT

Circle K rude management (higher up)

I walked to the circle k (1212 N. Bowman Ave, Danville, Il.) for a polar pop for me and my roomates when I discovered the door was locked. I didn't see the sign on the door at first as I was talking to the homeless man standing outside the door (friendlier gent than the employee even though he coughed on me) and I tried the door when I was "greeted" by an employee asking me if I can read waving me on continuously saying by in an extraordinarily rude manor because of an employee meeting with upper management. Now normally I love visiting this circle k, the coffee brewed fresh by friendly employees put a smile on my face. Even the employee stationed there now for thirds is a great customer experience. Whoever was there either from another store, shift, or even higher management that thought it was ok to treat a customer like this has scared my vision with memories of bigotry when I look upon those doors. This incident happened around 8:30, 8:45 local time.

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7:33 am EDT

Circle K employee dolores

I got a Circle K everyday to get coffee so I go to the one in Pelham today but I never go to and now I know why but I go to the counter to pay I get a handful of the cream really it's not even creamer the Stokes and she tells me I can't get them because they don't have a button to sell it it comes with the coffee and I'm not allowed to get more than like 1 or two I'm sorry that I want four maybe five I even tried to pay for the extra two or three of them then she says I'm stealing them she was very rude and I would never spend another dime in the store and on top of that the other employees behind her laughing the whole time the lady's name is Dolores she's very read aloud

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7:06 pm EDT
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Circle K employment

They are the worst to work for I was a manager at circle k for 4 years and the treated me like I was nothing. also they don't care if you work 21 hours a day wouldn't even pay my sick and personal time "it was 40 hours". they are the cheapest corporation I know the head of HR manager is just horrible to deal with promised me 10 times that they would pay me my hours owed after almost 2 months of emailing back and forth to find out why I did not get paid he finally told me that I was not entitled to my money that I had worked for. Also they have very poor excuses for market managers that don't know their jobs and play favorites, but when you say anything to corporate they just ignore you or as the famous word that I was told by my R.O.D. "deal with it" was the exact words that were used. Nothing about circle k is employment friendly of family friendly.

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1:53 pm EDT
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Circle K attendant at register

October 14, 2016
12:15 p.m.; 12:18 p.m.

Order #603081

I went inside to pay for gas for my truck with a Vanilla gift car. I initially paid for $15.00 of gas. The pump didn't want to work so I hung it back up and went back inside. The attendant informed me I had to re-scan my card again for the $15.00 to get my gas and the initial $15.00 charge would reverse out because the gas wasn't pumped. When I checked my card before leaving, it shows I was double charged and they are refusing to reimburse me for the additional $15.00 charge. I spoke with the manager that was there at the time and he told me it would go back on my card; however, he couldn't tell me how long it would take. I informed them that I was very unhappy with the way this was handled. The attendant confirmed the gas didn't pump the first time so why did I have to re-scan the card if the gas was never pumped. I would appreciate my $15.00 overcharge be returned to my card.

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6:48 am EDT

Circle K not receiving change after payment

After getting $10.00 gas, lottoiwas told they couldn't help me in any way, not even giving me corp. # to call for a complaint. Tickets for total of $2.00, I paid wth a $50.00 bill, I had other items in hand, got gas, left 2 hrs later realized didn't get $38.00 change from staffer ashley @ store #5641 in napoleon, ohio. Returned to store told mgr. Glenda, that ashley had been conversing with fellow co - worker, & i needed to get her attention to get my order. I didn't get any help at all, not even # of corp. To file a complaint. I'm on a fixed soc. Sec. Budget & can't afford this loss of funds. I regularly visti this store & refer it to family & friends but now having seconds thoughts. Please help solve this problem for me thank - you

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8:21 pm EDT

Circle K false imprisonment of a paying customer!!!

I stopped in to the Circle K located @ 4630 S 50th St, Tampa, FL 33619 on 10/06/2016 at approximately 9:00pm to purchase a Polar Pop drink. I filled my cup went to the counter and paid. As I was leaving the store I stopped to glance at a potato chip display thinking maybe I would also get a bag of chips. They didn't have the kind I wanted so I proceeded to leave the store, when the woman working behind the counter yelled at me " Ma'am! What did you just take?" I stopped and turned around so she could clearly see me and said. "Nothing, I was looking at the chips." I held up my hands holding my drink cup, Keys and Cellphone. She could clearly see I had nothing else. She then positioned herself in between me and the exit falsely imprisoning me in the store and said, " I'm not playing with you, I know you took something. Where is it?" I asked if she was serious and again showed her I had nothing but my drink, keys and phone. She refused to let me leave the store. I then called 911 on my cellphone alerting the local police that I was being falsely imprisoned in the store by the employee on duty. Once she realized I was talking to a police officer she moved from in front of the door allowing me to leave. I do believe that I could sue Circle K and the woman working for False Imprisonment as I know it was all caught on camera by the store security system. I am currently waiting for a return call from Circle K Corporate as to how they plan to handle this situation going forward.

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10:24 pm EDT
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Circle K employee service

I went in to get a ice cream, the machine did not say out of order it and it put out ice cream just fine. Half way through it started to beep. I assumed that meant stop so I did. Well, when I get home I realize it's not flavored so my wife calls and the lady was nice and said bring it back and we will refund it. So as soon as I walk in the door a different employee, a short guy, starts to talk smack, give me attitude and all. He was the rudest person I have ever dealt with in retail. He should have a different job. I guess that's why he always works 3rd shift

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7:32 pm EDT
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Circle K paying for gas at the pump with debit card

I recently stopped at kangaroo gas station in huntsville alabama on hwy 72. I pumped 45.00 worth of gas and when i looked up my bank account the store had held 125.00 on my card. I am so upset because that significant amount of money could have caused my bank account to be overdrawn. Most vehicles do not hole 125.00 worth of gas so iam not understanding the reason for this much money being held on my card. Plus it was a debit card. I will not be doing business with the store ever again and i will notify all my friends and family about how outrageous this is.

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About Circle K

Screenshot Circle K
Circle K is a multinational chain of convenience stores, offering a variety of products including snacks, beverages, tobacco, and grocery items. They also provide services such as fuel, car washes, and ATMs. Many locations are open 24/7, catering to customers seeking quick and accessible shopping options.
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- Summarize the main issue with Circle K in the 'Complaint Title' section.

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- Provide detailed information about your experience with Circle K. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, personal impact, and the nature of the problem.

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Overview of Circle K complaint handling

Circle K reviews first appeared on Complaints Board on Oct 17, 2008. The latest review Refused Service was posted on Nov 29, 2024. The latest complaint Customer service was resolved on Aug 25, 2019. Circle K has an average consumer rating of 1 stars from 1688 reviews. Circle K has resolved 54 complaints.
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  1. Circle K Contacts

  2. Circle K phone numbers
    1877
    1877
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    78%
    Confidence score
    Lithuania
    8800 555 4647
    8800 555 4647
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    100%
    Confidence score
    Russia
    +1 (602) 728-8000
    +1 (602) 728-8000
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    +1 (972) 537-5885
    +1 (972) 537-5885
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    Southwest
    +1 (951) 273-1175
    +1 (951) 273-1175
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    West Coast
    +1 (800) 268-5574
    +1 (800) 268-5574
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    Western Canada
    +1 (888) 999-9301
    +1 (888) 999-9301
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    Central Canada & Quebec
    +1 (800) 361-2612
    +1 (800) 361-2612
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    Eastern Quebec & Atlantic Division
    +1 (506) 382-8575
    +1 (506) 382-8575
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    Moncton, New Brunswick
    +45 70 101 101
    +45 70 101 101
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    100%
    Confidence score
    Denmark
    +372 675 7777
    +372 675 7777
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    100%
    Confidence score
    Estonia
    +353 12 028 888
    +353 12 028 888
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    71%
    Confidence score
    Ireland
    +371 80 009 005
    +371 80 009 005
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    Latvia
    +47 22 962 000
    +47 22 962 000
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    33%
    Confidence score
    Norway
    +48 222 552 255
    +48 222 552 255
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    Poland
    +46 84 296 300
    +46 84 296 300
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    Sweden
    +1 (855) 276-1947
    +1 (855) 276-1947
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    Grand Canyon Division, Phoenix, AZ
    (919) 774-6700
    (919) 774-6700
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    Coastal Carolinas Division, Raleigh, NC
    (813) 910-6800
    (813) 910-6800
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    Florida Division, Tampa, FL
    (330) 630-6300
    (330) 630-6300
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    Great Lakes Division, Akron, OH
    (850) 454-1070
    (850) 454-1070
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    Gulf Coast Division, Pensacola, FL
    (331) 251-7300
    (331) 251-7300
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    Heartland Division, Lisle, IL
    (812) 379-9227
    (812) 379-9227
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    Midwest Division, Columbus, IN
    952-830-8700
    952-830-8700
    Click up if you have successfully reached Circle K by calling 952-830-8700 phone number 0 0 users reported that they have successfully reached Circle K by calling 952-830-8700 phone number Click down if you have unsuccessfully reached Circle K by calling 952-830-8700 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 952-830-8700 phone number
    Northern Tier, West Bloomington, MN
    720-758-6200
    720-758-6200
    Click up if you have successfully reached Circle K by calling 720-758-6200 phone number 0 0 users reported that they have successfully reached Circle K by calling 720-758-6200 phone number Click down if you have unsuccessfully reached Circle K by calling 720-758-6200 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 720-758-6200 phone number
    Rocky Mountains Division, Greenwood Village, CO
    (912) 285-4011
    (912) 285-4011
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    Circle K South Atlantic, Jacksonville, FL
    (704) 583-5700
    (704) 583-5700
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    Southeast Division, Charlotte, NC
    +1 (800) 324-8464
    +1 (800) 324-8464
    Click up if you have successfully reached Circle K by calling +1 (800) 324-8464 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (800) 324-8464 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (800) 324-8464 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (800) 324-8464 phone number
    Texas Division, San Antonio, TX
    More phone numbers
  3. Circle K emails
  4. Circle K address
    1130 W. Warner Rd, Bldg B, Tempe, South Carolina, 85284, United States
  5. Circle K social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 23, 2024
  7. View all Circle K contacts

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