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1.1 5 Reviews 1683 Complaints
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Circle K Complaints 1683

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3:12 am EST
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I shopped at this circle k twice. The first time I went I bought an italian flatbread, took it home. As I was eating it at home I noticed gray mold in the salami meat. I then read the expiration on the wrapper, it had been 3 days expired. The next time I went was just for gas, but being hungry I trusted their food somehow again. I purchased a pepper jack...

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6:49 am EST
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Circle K trespassed for some dumb reason

Christina kicked me out because she had a boyfriend I gave two stupied letters and I got trespassed because basicallly I was a regular shopper I liked her but when she laughed giggled and ran to the cash regester smiling saying she would read my letters I was blown a way she called the cops to tresspass me but that wasnt it I blew her off because of her job so she got up set thats not fair (fix it circlek before I sue yeour [censored] besides th ere is refreshe to the tresspassing statue of limitions.

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5:46 pm EDT
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Circle K Didn't give me my free coupon for buying 10 packs of wave cigarettes

I went to circle k on october 15th at 5:20pm I used my circle k rewards card and the coupon machine announced I received my free pack of cigarettes (Wave full flavor 100s) free because I had purchased my 10th pack no coupon came out and dominque that was working said I had to come back and talk to a manager she told me to go online and file a complaint the address to this circle k was 301 s murray rd. Rantoul, il 61866

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1:01 pm EDT
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Circle K denied a roll of quarters

I shop regularly I bought 2 drinks candy etc shop there all the time 4 x a week my total today was 10.04 now since january I get rolls of quarters to do my laundry because I live in pelican perch park next store ! The gentleman running the register said we dont do that anymore cause we run out I said I shop here and live next store I dont need to spend my money here either do I this is wrong ! All because no one wants to go to the bank ! And there are hundreds here in the park we walk there!

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jussjames
US
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Feb 16, 2015 5:34 pm EST

Most businesses have limited amounts of money on hand. If they are running out of change on any given day, it would make sense to not give out change. Furthermore, you are wanting employees to waste their own personal gas to drive to a bank and stock up on change... Maybe once Circle K, the Convenience Store, becomes the First United Bank of Circle K, alongside the Seventh Eleventh National Bank, these locations will have armed Brinks Drivers deliver them hundreds of dollars of quarters a day for lazy, self centered people like you.

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Some dude in Chicago
Chicago, US
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Nov 26, 2014 7:16 pm EST

If there are hundreds why not go to one, gas stations aren't banks.

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10:03 am EDT
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Circle K bad customer service

Ieon sep. 4, 2014 @630am I walked into the circle k in tucson az locates on mission and drexel. My plans were to buy a money order. However, I was unaware that money order purchase were only cash only. Well asked for the money order and the cashier who was an older lady I would have to say mid 30s. Informed me about the price and then clearly stated its cash only. I than looked at her and asked in a confused voice "why is that?" and she replied " thats why they call it a money order! Other wise it would be called a debt or credit card order!" now I dont know if you train your staff to answer like this. However, I found it very unprofessional. You know she could of explained it to me why ots done that way. I walked out. Of that store feeling like I did something wrong. I just hope this is address and explain why its important to answer customers questions in a more professional manner

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MkStItCh
West Seneca, US
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Sep 05, 2014 11:20 am EDT

I don't see that she did anything wrong... You asked a question that is common sense so she answered it in a way that she felt you would understand.
If someone asked me a question like that, I would have sounded like I was being sarcastic since I too would not have understood why you asked such an obviously answered question.

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JLSeagull
US
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Sep 04, 2014 10:22 am EDT
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She should have said, "My boss said to do it this way and I need to keep my job."

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7:12 pm EDT
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Circle K poor management

I worked for circle k for over a year as a manager. The market manager that is in place in this market is one of the most illiterate, uneducated, and back wood raised individuals I have ever met in my life. She will tell you not to hire more than 2 black people because if you have more they will " steal you blind, i've seen it before". She doesn't want you to hire people that don't have all their teeth, tattoos, or have their nails done because they are not hard workers. Her words not mine. I have see here drink at lunch and then get in the company car to go to another store. She will bend the rules to fit her and feels like she can say whatever she can and no one can say anything about it. This was one of the most stressful experiences I have ever had. I ended up in the hospital over this and my staff was more worried about me than she was. I don't totally blame the company but they have a huge problem that they are trying to hide. She is a horrible user, liar and in a position that she does not have the ability to do.

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corky smith
sterling, US
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Nov 18, 2014 12:13 pm EST

there is a circle k in ohio on corner of route 57 and 585 u know if that store needs a GOOD manager i'm the one i show them how its done and how to keep stocked and in stock and not to get rid of good selling items.thats that stores problem bad management nothing is kept in stock and it takes a month or more before its back in stock.who ever owns that store can not be making any money that way.u know how many people i seen walk out of that store mad because they have to go another 12 miles out of there way to get maybe one or 2 items?well i will tell u what either turn it into a straight gas station or shut it down because its sitting there wasting space for people who know how to run a business .no wait they have ran out of diesel fuel now what gas station runs out of diesel fuel.either the owners don't have money to buy more items to keep in stock or they simply don't know what the hell they're doing and have no business owning a business.

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11:41 am EDT
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At about 12:10 in Bushnell Florida at the circle k I walked in and the cashier there whom name is Crystal was very rude. I walked up to the counter to pay for the three drinks I had and she seem to be very angry about something. So as I was there no one was at the serving station of the food so I asked if she would get me some food and she replied "sure" in...

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8:51 am EDT
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Circle K horrendous customer service

I had a problem at a local store with a rude & ignorant employee. I called the customer service phone line six times and never got a live person to answer the phone. I left four messages explaining that I had a problem with a local store, and requested a return phone call. 2 weeks later and I have yet to hear from anyone in the company.. The company's greeting when you call their voice mail is... That they "value their customers"... What a joke.

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Rooster Barnes
Tampa, US
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Jun 17, 2014 7:31 pm EDT
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Sounds about right. Some owners are more customer oriented than others.

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11:14 pm EDT
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Rude employee female heavy set 24-27 always rude never cleans they do not check dates on food I have pulled two boxes dated slim off shelf as they were out dated by months and handed them to lady there is only one lady who is extremely rude I am not sure of her name never gives receipts I also believe she also pockets money I walked in today and started to...

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5:51 pm EDT
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Circle K very rude employees and living near them

The circle k at 2352 n. Alvernon has hired some horrible employees. We live next to one that stabbed their dog and lied about it and verbally abuses their other dogs and child. I was told by a neighbor that the dog was stabbed by the ex convict boyfriend that lives with her miss gracy. She is very rude at her work and if this is the kind of people you hire to live in our communities thats a horrible shame. I want her transferred or out of my community period. Thats if you care about vets and the community that has to put up with this. They recruit

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4:31 pm EST
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Circle K going against federal law

I was hired for 3 nights a week. The manager and district manager made sure that I knew before I was hired that it was Only for nights. I was very happy because that's what I wanted. I had just had a baby and am breast feeding. Federal law states that an employer who employes more than 50 employees must supply a mother with a sanitary and private area to pump when needed, which btw you can not do on day shift because of the high volume of customers. Well, a few weeks ago I hurt my back on the big cooler door. Finally 3 weeks later they take me to the doctors and all of a sudden I have been put on day shift, which I can't work. I was told by my manager, in front of the other employees during a meeting, that I either work days or find another job. When I was hired, they made such a big deal about how I had to work nights and I told them that was exactally what I wanted, now I am being put on days when they know I can't work or pump at work. Btw, I am being made to pump in a bathroom which is against federal law as well.

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john papesh
Parma, US
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Jul 13, 2014 7:41 pm EDT

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12:43 am EST
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Circle K cashier swapping losing lottery tickets for winning ones.

Well this is the second time this has happend to me on the 3rd shift by the same guy.. The first time I gave him my tickets and he did some kind of exchange for less money than wat was won. I didnt think nothing of it due to me buying snack merchandise as well, thinking maybe what I bought took up the other money left in change.. Well today I went in with a five, and two dollar winning tickets. He than got one by one and to exchange one of the two tickets for a losing one. He did this by grabbing them to were his hand was hidden from my view to exchange the winning ticket and then made it seem as if I gave him a losing ticket. Thers should be nopenalties withheld to this guy.

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Update by Isaac carrillo
Nov 18, 2013 12:45 am EST

Very upset and irratated

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11:36 pm EST
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When any of my coworkers ask me to do something there rood about it, yell at me in front of customers. Mark was rood to a customer because he need it an exchange I asked f he didn't think that was rood . He got offended and told me dat if I didn't want to be on his team because I thought he was rood it's ###. I told him I would contact a store manager f he...

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10:59 am EDT
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Circle K harsh treatment

Just wondering how the public feels about a manager posting stuff like this on facebook

I just dont understand... If you are poor and getting foodstamps.. Etc.. How can you just walk into your job and say I quit its not for me! I'm sure tour caseworker feels the same somedays and would like the info were to lazy to earn our living..
Quote on quote.

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Proclamation
New York, US
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Aug 07, 2013 12:07 pm EDT

I feel pretty good about it.

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5:22 pm EDT
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Circle K stollen or. ost pho e

Lost a phone at circle k employer who I tried to get her name wouldn't give me it however the employer text from that phone that invaded the owners privacy I am the girlfriend of the owner phone ..as an employee she should of not text from it to use it yo contact me with whatever situation me and him are in Cruz we were fighting..

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WRae
Timbucktoo, US
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Oct 11, 2014 1:49 pm EDT

You should really proof read before you hit submit.

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1:05 am EDT
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Circle K circle k relations

the management is bad to its employees then the employees do the same to the customers . its all a viscious cycle. i dont blame them because i have done quite a few beer heists in my time. its just an obnoxious place to bpatronize

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Taylorh2
Aurora, US
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Mar 12, 2013 8:15 am EDT
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No one knows what you are talking about.

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12:41 pm EST
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Circle K manager harrasment and retaiiation

I worked for circle k for 3 months during that time it took everything in me not to quit. Things got really out of hand and I finally decided to call my managers boss. I told him of he issues I had and what was going on in that store. After doing so, things only got worst for me. The mgr. Began to retaliate against me. She change my schedule, she made threats about my job. She actually wrote me up for petty bull. I callled in sick with a mirgraine and she told me her boss said take a pill and come to work. She had no respect for herself or customers or other workers she discriminated against me as I was the only person there of a certain race and others were of the same race. She did not have a problem using profanity with employees and in front of customers. She ma know her job but she is not management material. It is time soomeone investigates this company and there actions since the bosses don't care. Discrimination and retailiation is against the law but the company does not seem.to.care. nothing hhas been done at this store and I have quit . I have tried to contact the mage. As well as her boss but can not get them to reply.

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exemployee23
Bartow, US
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Apr 18, 2014 2:18 pm EDT

I agree 100%. Circle K does not care about its employees. They will use you up and spit you out. You have to kiss butt to get anywhere. I had an excellent manager and worked at Circle K for about 4 years. They wanted me to be assistant manager but only offered a .25 an hour raise for all the headaches. It was not worth it for me. I quit and never regretted it. I had one manager who would not answer her phone on the weekend and when she hired young people she would make comments like " I need to bring some clowns in to entertain them." I told her many times that if my relief did not show up on Sat and Sun that I would lock the store and leave. I got robbed and fired one time and was told that the video showed the person had a weapon rolled up in newspaper, but I was fired for not protecting the store's property. I did fight it and won my job back.

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Circle K robberies

These places get robbed easily. Why don't they install those windows for the night associates so they can keep the doors looked so no one comes inside. One on Coursey Blvd. just got robbed Jan. 1st. This is a very simple solution and may save lives of someone just trying to work and make a living. It could also save the company a lawsuit. Please install these windows. to better protect these people. Not to mention they have on person on sift at night. That's just crazy and unsafe.

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12:41 pm EST
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Circle K rude

I go used to this Circle K often because of convenience but 99% of the time I go there the clerks either have a friend there chatting them up or are on the phone and refuse to say a word to the customers. This is the case with all but two of the employees. One, I believe, is named Ashley and I think she is the manager and the other is a redhead who recently started. All of the other employees are rude and ignore the customers. I now avoid this store.

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Employed41
Charleston, US
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Jan 09, 2013 8:43 pm EST

In addition: hand your money to the clerk don't throw or "sit " it on the counter..now that's RUDE! Everyone do not play lottery so if you do KNOW what you are playing. And if you don't then educate yourself before going to ANY gas station to play..don't assume that the clerk knows all about lottery..because most don't!

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Employed41
Charleston, US
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Jan 09, 2013 8:01 pm EST

It's funny how people jus spend their everyday whining about how they were treated.. There is soo much more to whine about in the world than a freakin gas station. Food for thought for you whiners to make your experience much easier. Respect is earned! If you go in with a nasty attitude nine times out of ten that's what you shall receive. I was born in 1977 and back the then customers were always right..that is NOT the case in 2013. People it is NOT our job to look to see what pump number you are on..It's YOURS! If you smoke cigarettes quit ### if the price go up..we don't want to hear it..in the end you are still going to pay for it. Technology is of today and the future..and sometimes they malfunction so suck it up! We deal with hundreds of customers a day and 75% of CUSTOMERS come in belittling clerks. I personally see it off and on the clock. And complaining is doing absolutely nothing...do you know how many call corporate call centers Especially Gas stations and food industries? They listen to you whine and move right on. Regardless if you go thru those doors or not they are STILL operating a business. Happy Whining!😜

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Circle K hiring

I had put in an application, probably three weeks ago? I went in, submitted my background test and took the personal store test. I passed both, very well seeing i had a spotless record. They never called me, when ever I went in to talk to the manager or called, they said we aren't hiring right now.. So i repeatedly gave him my phone number and asked him to call the an opening opened up.. I found out today that he hired someone (same day they put in their application) without even giving me and interview when everything for my application had been processed WEEKS ago. How is that even fair? I have been without a job for seven months. I'm barely making it. I have to depend on the government for my food. I couldn't even get an interview. Wow. My respect for circle k.. totally gone. I'm done and I'm telling everyone I know not to go there.

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purpledice
ochelata, US
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Jan 29, 2013 6:36 pm EST

I was just told that it is corporate policy to not hire anyone who had previously worked for them! Why on earth not?
I worked about a year for them in 92-93 and then again for some time after they became Stax, same location and yet despite the interviewer on Saturday telling me she would see nothing wrong with hiring me, seemed to have been doing a sad job of lying right to me when she said she didn't know that was their policy.
It might have not been a whole lot, but they will see no more of my money anymore.

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About Circle K

Screenshot Circle K
Circle K is a multinational chain of convenience stores, offering a variety of products including snacks, beverages, tobacco, and grocery items. They also provide services such as fuel, car washes, and ATMs. Many locations are open 24/7, catering to customers seeking quick and accessible shopping options.
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Overview of Circle K complaint handling

Circle K reviews first appeared on Complaints Board on Oct 17, 2008. The latest review Refused Service was posted on Nov 29, 2024. The latest complaint Customer service was resolved on Aug 25, 2019. Circle K has an average consumer rating of 1 stars from 1688 reviews. Circle K has resolved 54 complaints.
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  1. Circle K Contacts

  2. Circle K phone numbers
    1877
    1877
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    78%
    Confidence score
    Lithuania
    8800 555 4647
    8800 555 4647
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    100%
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    Russia
    +1 (602) 728-8000
    +1 (602) 728-8000
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    +1 (972) 537-5885
    +1 (972) 537-5885
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    Southwest
    +1 (951) 273-1175
    +1 (951) 273-1175
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    West Coast
    +1 (800) 268-5574
    +1 (800) 268-5574
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    Western Canada
    +1 (888) 999-9301
    +1 (888) 999-9301
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    Central Canada & Quebec
    +1 (800) 361-2612
    +1 (800) 361-2612
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    Eastern Quebec & Atlantic Division
    +1 (506) 382-8575
    +1 (506) 382-8575
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    Moncton, New Brunswick
    +45 70 101 101
    +45 70 101 101
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    100%
    Confidence score
    Denmark
    +372 675 7777
    +372 675 7777
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    100%
    Confidence score
    Estonia
    +353 12 028 888
    +353 12 028 888
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    71%
    Confidence score
    Ireland
    +371 80 009 005
    +371 80 009 005
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    Latvia
    +47 22 962 000
    +47 22 962 000
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    33%
    Confidence score
    Norway
    +48 222 552 255
    +48 222 552 255
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    Poland
    +46 84 296 300
    +46 84 296 300
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    Sweden
    +1 (855) 276-1947
    +1 (855) 276-1947
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    Grand Canyon Division, Phoenix, AZ
    (919) 774-6700
    (919) 774-6700
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    Coastal Carolinas Division, Raleigh, NC
    (813) 910-6800
    (813) 910-6800
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    Florida Division, Tampa, FL
    (330) 630-6300
    (330) 630-6300
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    Great Lakes Division, Akron, OH
    (850) 454-1070
    (850) 454-1070
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    Gulf Coast Division, Pensacola, FL
    (331) 251-7300
    (331) 251-7300
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    Heartland Division, Lisle, IL
    (812) 379-9227
    (812) 379-9227
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    Midwest Division, Columbus, IN
    952-830-8700
    952-830-8700
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    Northern Tier, West Bloomington, MN
    720-758-6200
    720-758-6200
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    Rocky Mountains Division, Greenwood Village, CO
    (912) 285-4011
    (912) 285-4011
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    Circle K South Atlantic, Jacksonville, FL
    (704) 583-5700
    (704) 583-5700
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    Southeast Division, Charlotte, NC
    +1 (800) 324-8464
    +1 (800) 324-8464
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    Texas Division, San Antonio, TX
    More phone numbers
  3. Circle K emails
  4. Circle K address
    1130 W. Warner Rd, Bldg B, Tempe, South Carolina, 85284, United States
  5. Circle K social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 29, 2024
  7. View all Circle K contacts

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