City National Bank’s earns a 1.4-star rating from 9 reviews, showing that the majority of clients are dissatisfied with banking services.
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Wire transfer
My name is Debrah I had sent off a wire transfer on 10/28/2020 from city national bank to Bank of America. City national bank I think had lied to me . The funds were to be returned. City bank never did a recall, or a swift transfer. Every time I call they have been avoiding me. The funds were sent from the Riverside branch. The manager was Caesar at the time. They have been avoiding me on the matter. Bank of America has been very helpful. In returning responses to me . I will hold city national bank accountable for this huge mistake. Their wire team should be investigated.
Desired outcome: I need my funds recalled and returned. It’s for my other half to be home.
ATM shutdown
I used an ATM on December 3rd, 2021 at the Edmond, OK branch and while waiting on my money to come out, it shut down on me. The workers assure me that they were taking care of it. I have been the one that has to call and get updates. Honestly I don't think they ever done anything. I didn't get an incident report. Not only that I have a late fee added on to my rent. I should not be responsible for this. My rent is now due asap because of this. I don't have 30-90 days to wait. The lady I spoke with today with customer service was very helpful and nice. I have been banking with this company for years and I hate to find another bank.
Service
I purchased a cashiers check from City National Bank at 2000 West Memorial Road Oklahoma City, Oklahoma 73134 Branch 1017 on July 25, 2020. I was the first customer of the day. The cashiers check that I was given had the first name misspelled. I was aware until I left. When I returned and asked to have the name corrected, the employee who created it...
Read full review of City National BankIs City National Bank Legit?
City National Bank earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for City National Bank. The company provides a physical address, 19 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
City National Bank has registered the domain name for cnb.com for more than one year, which may indicate stability and longevity.
Cnb.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Cnb.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Cnb.com you are considering visiting, which is associated with City National Bank, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
City National Bank as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
City National Bank website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- While City National Bank has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 11% of 9 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to City National Bank. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
branch manager
I went to make a deposit on my new account that I had opened on Friday June 2nd. And today I went to a branch to add more funds. I was then told that there was an "OLD" account being like 15 years "OLD" that had a balance due. Well I wasn't aware there was an "OLD" account so the manager took my money and had added it to the old account not knowing for sure if the account even belonged to me.. He just made an assumption and wouldn't give my money back to me when I had asked for it several times. So I fill as if I was treated poorly and I will NEVER bank there again nor will I ever go to that branch. It should have been my choice as the "Customer" if I wanted to pay an "OLD" debt or not. The manager was in the wrong as I see it.
Check cashing
dear city national the district electoral attorney closed down institute elementary institute of legal and decisions an organization for promotion of some estimable or learned cause or the welfare of some group the prosecution is the legal party responsible for presenting the case against an individual accused of breaking the law my mailing address i...
Read full review of City National BankCheck cashing
dear city national bank requesting a affidavit fraud form my mailing address larrybrown300westmorelandstbeckleywestvirginia this claim concerns depository an endorsement the sum amount 697210 sum amount 758030 sum amount 366800 my checks were never deposit or cash a savings or checking account was never open this is a affidavit sworn statement in writing...
Read full review of City National BankFunds
dear city national bank this is a privacy act statement requesting a affidavit fraud claim sworn statement in writing my address is larrybrown300westmorelanstbeckleywestvirginia25801 phone [protected] I was robbed by employees they were prejudice prepossess with opinions formed without due knowledge or examination they were critic there decision was a harsh...
Read full review of City National Bank and 1 commentFunds
Reporting theft recovering the medallion my proposition is a new project i have research that employees that work at city national bank needs a background check an a human resource manager and a national security officer with a legal fire arm my name is brown a supervisor at sand dunes resort an ocean dunes myrtle beach i have a warrant of arrest an...
Read full review of City National Bankremove money from my checking account
to whom it may concern i diane johnson did not request any id protection from anyone never been on the site never requested any services reference number company gave to me to get my refund back into my account is as follow 3820601 please refund my money into my account as soon as possible my bank numder is317 687-8330 indianapolis indiana any assistace regarding this matter will be greatly appreciated
Ms Diane johnson
im sorry if this will be helpful to you in regards to my account ss num314-76-5146 hopefully this will help when some one calls national city to restore my refund
thank-you ms Johnson
i hopefully it will help me gain my refund thank-you
The complaint has been investigated and resolved to the customer’s satisfaction.
City National Bank Reviews 0
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Overview of City National Bank complaint handling
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City National Bank Contacts
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City National Bank phone numbers+1 (800) 773-7100+1 (800) 773-7100Click up if you have successfully reached City National Bank by calling +1 (800) 773-7100 phone number 0 0 users reported that they have successfully reached City National Bank by calling +1 (800) 773-7100 phone number Click down if you have unsuccessfully reached City National Bank by calling +1 (800) 773-7100 phone number 0 0 users reported that they have UNsuccessfully reached City National Bank by calling +1 (800) 773-7100 phone numberGeneral Information+1 (800) 557-4262+1 (800) 557-4262Click up if you have successfully reached City National Bank by calling +1 (800) 557-4262 phone number 0 0 users reported that they have successfully reached City National Bank by calling +1 (800) 557-4262 phone number Click down if you have unsuccessfully reached City National Bank by calling +1 (800) 557-4262 phone number 0 0 users reported that they have UNsuccessfully reached City National Bank by calling +1 (800) 557-4262 phone numberReport Card Fraud+1 (800) 599-0020+1 (800) 599-0020Click up if you have successfully reached City National Bank by calling +1 (800) 599-0020 phone number 0 0 users reported that they have successfully reached City National Bank by calling +1 (800) 599-0020 phone number Click down if you have unsuccessfully reached City National Bank by calling +1 (800) 599-0020 phone number 0 0 users reported that they have UNsuccessfully reached City National Bank by calling +1 (800) 599-0020 phone numberTreasury Management+1 (866) 855-0555+1 (866) 855-0555Click up if you have successfully reached City National Bank by calling +1 (866) 855-0555 phone number 0 0 users reported that they have successfully reached City National Bank by calling +1 (866) 855-0555 phone number Click down if you have unsuccessfully reached City National Bank by calling +1 (866) 855-0555 phone number 0 0 users reported that they have UNsuccessfully reached City National Bank by calling +1 (866) 855-0555 phone numberAsset Based Lending, StuckyNet-Link+1 (800) 895-3497+1 (800) 895-3497Click up if you have successfully reached City National Bank by calling +1 (800) 895-3497 phone number 0 0 users reported that they have successfully reached City National Bank by calling +1 (800) 895-3497 phone number Click down if you have unsuccessfully reached City National Bank by calling +1 (800) 895-3497 phone number 0 0 users reported that they have UNsuccessfully reached City National Bank by calling +1 (800) 895-3497 phone numberCheck Card / ATM+1 (800) 998-6206+1 (800) 998-6206Click up if you have successfully reached City National Bank by calling +1 (800) 998-6206 phone number 0 0 users reported that they have successfully reached City National Bank by calling +1 (800) 998-6206 phone number Click down if you have unsuccessfully reached City National Bank by calling +1 (800) 998-6206 phone number 0 0 users reported that they have UNsuccessfully reached City National Bank by calling +1 (800) 998-6206 phone numberCredit Card - Commercial+1 (877) 529-0473+1 (877) 529-0473Click up if you have successfully reached City National Bank by calling +1 (877) 529-0473 phone number 0 0 users reported that they have successfully reached City National Bank by calling +1 (877) 529-0473 phone number Click down if you have unsuccessfully reached City National Bank by calling +1 (877) 529-0473 phone number 0 0 users reported that they have UNsuccessfully reached City National Bank by calling +1 (877) 529-0473 phone numberLost & Stolen+1 (800) 998-6207+1 (800) 998-6207Click up if you have successfully reached City National Bank by calling +1 (800) 998-6207 phone number 0 0 users reported that they have successfully reached City National Bank by calling +1 (800) 998-6207 phone number Click down if you have unsuccessfully reached City National Bank by calling +1 (800) 998-6207 phone number 0 0 users reported that they have UNsuccessfully reached City National Bank by calling +1 (800) 998-6207 phone numberCredit Card - Personal+1 (800) 801-3830+1 (800) 801-3830Click up if you have successfully reached City National Bank by calling +1 (800) 801-3830 phone number 0 0 users reported that they have successfully reached City National Bank by calling +1 (800) 801-3830 phone number Click down if you have unsuccessfully reached City National Bank by calling +1 (800) 801-3830 phone number 0 0 users reported that they have UNsuccessfully reached City National Bank by calling +1 (800) 801-3830 phone numberEquipment Leasing+1 (213) 673-8607+1 (213) 673-8607Click up if you have successfully reached City National Bank by calling +1 (213) 673-8607 phone number 0 0 users reported that they have successfully reached City National Bank by calling +1 (213) 673-8607 phone number Click down if you have unsuccessfully reached City National Bank by calling +1 (213) 673-8607 phone number 0 0 users reported that they have UNsuccessfully reached City National Bank by calling +1 (213) 673-8607 phone numberExport Finance+1 (800) 496-9963+1 (800) 496-9963Click up if you have successfully reached City National Bank by calling +1 (800) 496-9963 phone number 0 0 users reported that they have successfully reached City National Bank by calling +1 (800) 496-9963 phone number Click down if you have unsuccessfully reached City National Bank by calling +1 (800) 496-9963 phone number 0 0 users reported that they have UNsuccessfully reached City National Bank by calling +1 (800) 496-9963 phone numberFranchise Finance+1 (213) 673-8180+1 (213) 673-8180Click up if you have successfully reached City National Bank by calling +1 (213) 673-8180 phone number 0 0 users reported that they have successfully reached City National Bank by calling +1 (213) 673-8180 phone number Click down if you have unsuccessfully reached City National Bank by calling +1 (213) 673-8180 phone number 0 0 users reported that they have UNsuccessfully reached City National Bank by calling +1 (213) 673-8180 phone numberGovernment Lending+1 (888) 309-5139+1 (888) 309-5139Click up if you have successfully reached City National Bank by calling +1 (888) 309-5139 phone number 0 0 users reported that they have successfully reached City National Bank by calling +1 (888) 309-5139 phone number Click down if you have unsuccessfully reached City National Bank by calling +1 (888) 309-5139 phone number 0 0 users reported that they have UNsuccessfully reached City National Bank by calling +1 (888) 309-5139 phone numberInternational Banking Services+1 (800) 708-8881+1 (800) 708-8881Click up if you have successfully reached City National Bank by calling +1 (800) 708-8881 phone number 0 0 users reported that they have successfully reached City National Bank by calling +1 (800) 708-8881 phone number Click down if you have unsuccessfully reached City National Bank by calling +1 (800) 708-8881 phone number 0 0 users reported that they have UNsuccessfully reached City National Bank by calling +1 (800) 708-8881 phone numberInvestments & Trust Services+1 (800) 700-6901+1 (800) 700-6901Click up if you have successfully reached City National Bank by calling +1 (800) 700-6901 phone number 0 0 users reported that they have successfully reached City National Bank by calling +1 (800) 700-6901 phone number Click down if you have unsuccessfully reached City National Bank by calling +1 (800) 700-6901 phone number 0 0 users reported that they have UNsuccessfully reached City National Bank by calling +1 (800) 700-6901 phone numberMortgage+1 (213) 673-8200+1 (213) 673-8200Click up if you have successfully reached City National Bank by calling +1 (213) 673-8200 phone number 0 0 users reported that they have successfully reached City National Bank by calling +1 (213) 673-8200 phone number Click down if you have unsuccessfully reached City National Bank by calling +1 (213) 673-8200 phone number 0 0 users reported that they have UNsuccessfully reached City National Bank by calling +1 (213) 673-8200 phone numberReal Estate+1 (213) 673-7712+1 (213) 673-7712Click up if you have successfully reached City National Bank by calling +1 (213) 673-7712 phone number 0 0 users reported that they have successfully reached City National Bank by calling +1 (213) 673-7712 phone number Click down if you have unsuccessfully reached City National Bank by calling +1 (213) 673-7712 phone number 0 0 users reported that they have UNsuccessfully reached City National Bank by calling +1 (213) 673-7712 phone numberReal Estate, Bank Owned Properties+1 (213) 673-8900+1 (213) 673-8900Click up if you have successfully reached City National Bank by calling +1 (213) 673-8900 phone number 0 0 users reported that they have successfully reached City National Bank by calling +1 (213) 673-8900 phone number Click down if you have unsuccessfully reached City National Bank by calling +1 (213) 673-8900 phone number 0 0 users reported that they have UNsuccessfully reached City National Bank by calling +1 (213) 673-8900 phone numberSpecial Assets+1 (714) 228-7777+1 (714) 228-7777Click up if you have successfully reached City National Bank by calling +1 (714) 228-7777 phone number 0 0 users reported that they have successfully reached City National Bank by calling +1 (714) 228-7777 phone number Click down if you have unsuccessfully reached City National Bank by calling +1 (714) 228-7777 phone number 0 0 users reported that they have UNsuccessfully reached City National Bank by calling +1 (714) 228-7777 phone numberSpecialty Deposits
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City National Bank emailsjack.lampert@cnb.com94%Confidence score: 94%brandon.williams@cnb.com94%Confidence score: 94%
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City National Bank addressCity National Plaza, 555 South Flower Street, Los Angeles, California, 90071, United States
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City National Bank social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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