Cleverbridge
Reviews and Complaints

i was charged $107.49 on 5/25/2021 i called and was told a refund will be made in 5-10 days have not received it yes FOR CBI TRIAL AVIRA
[protected] it was charged to card ending 9287 this card was canceled do to this transaction new card number is [protected] deposit refund into this card

My PayPal account was charge with $128.35 CAD on 08/05/2021, invoice #272248457 for Data Recovery Wizard 1 year subscription. This was not authorized by me nor have I received it. Kindly reverse this charge and do not resubmit.

David Ball

Transaction ID
90519279JY5077604

Name: Carl Taylor, Phone number [protected]. I was charged $43.79 by CBI malwar EBYT. POSTED ON 4/22/2021 at First Horizon Bank. I do not know what this charge is for and I did not buy malwar or re-new. I would appreciate an explanation or a full refund. I am expecting a quick resolve in this matter. If more info is needed please call number listed above.

I used Malwarebytes for my computer. And that service was great.
However, there is a reoccurring charge that I did not authorize.

Dear Sir/ Madam,

Re : Cleverbridge Ref# : [protected] Renewal

I have called your customer service to have the renewal of the subject service cancelled on 3/11/21, however, when I receive the
" statement starting from 03/11/21 " today, I notice that you have renewed such service on the same day that I called for
cancellation.

Please make a refund of $ 49.99 to my credit card at your convenience.

When replying, please reply to " [protected]@gmail.com ".

Regards

Raymond

A cleverbridge internet charge of $42.69 was charged on my debit card on 03/19/21. I did not authorize this action and I would like my money put back into my account. Thank you.

A charge was charge to my American Express card for the amount of $43.50 for CCleaner professional. I never order this service. I use the free version of the product.
Richard Hoppe
430 72nd street
Brooklyn NY 11209
[protected]
[protected]@gmail.com

would like the charges back 29.90 back to bank of america gertrude lorentsen

My name is Carol Whitfield and $39.95 has appeared on my credit card and I wish for it to be removed as I did not willingly purchase any product/service. My husband passed away recently and it is difficult for me to have to deal with these matters. I would appreciate your prompt attention to this matter. Thank you in advance for taking care of this for me. My email address is [protected]@gmail.com. If this could be resolved before I have to pay the amount on my credit card, I would really appreciate it.

I do not authorize the renewal to Avira # [protected], as we went out of businesss last March 2020, due to the Covid 19 pandenic, which shut down our service business. Since we are no longer providing services to anyone and are no longer in business, we have no need of any services from Avira, hence we should not be charged for that service, especially when we did not authorize the payment you erroneously withdrew from our acct. Please refund our $ 77.xx to Paypal. Any questions please contact Daniel, , ... yates.[protected]@gmail.com

I want to uninstall Panda from my computer as I do not require it any longer.
It's very difficult to talk to anyone from the Company or get any information from the net. They also charged me twice for a years subscription.My reference number is #[protected]. Can you help please? I also wish to stop any further payments being taken from my account. Awaiting your reply.

unauthorized charge on 12/02/2020
for CBI*pc mackeeper for $59.88 account ending in 6937
I did not authorize this transaction, I would really like to know just how
this company got my credit information. and to stop any and all future
transaction.

I was charge $101.36 today for something from your company. I did not authorized this transaction and want it cancelled and my money refunded.

jeffery J Wilmoth
370 High Drive
Spring Branch, TX 78070

I do not even know aht this is. How is it possible to get billed for something that I don't remember or want to have.

Please inform me what it is you took the money for and cancel this and any further billing.

This is not acceptable and I will take legal action if it is not refunded immediately and my personal information deleted from your files.

I have been charged three times on my Master Card for $21.15 I was under the understanding that the amount was $21.15 for year cleaner service. If it is for a montly instead of the a yearly service cancel this service and refund my Master Card account.

Call me at [protected] and I will give you my Master Card number.

Diane Andree ([protected])

I have been chaged for thid software even though i cannot make it work and then to add to my problem you haarged me a second time and i woud like to get this matter cleared up asap and get my refund.
I have been working on this for about a week now and still do not have an answer to it. Is there anybodyalive there? can somebody please respond to me on this matter

I did not order these and do not want them. I think all this is a big scam. I think my first sentence explains exactly what the problem is and it also expresses the fact that I do not want these services what ever they are as this is a personal computer and not a business computer so why would I need them.

You refunded a payment for me a couple years ago, thank you it was a very simple transaction you corrected for me quickly, BUT, you are still listed in my monthly payments due accounts. I would would just like the account removed off my bank account. This was back in 2018, here are all the numbers showing along with CBI initials,

My Name Terri A. Holmes
Wells Fargo Checking account #[protected]
Bank Statement Information: CBI Cleaner
Bank Statement Information: #[protected]
Bank Statement Information: #S629-[protected]
I think the removed purchase was for a computer cleaning application, or maybe related to ZOOST however you removed the charges, but your still on my account unnder Monthly Payments.
MY phone # [protected]
Myemail: [protected]@gmail.com
Thank you for taking care of this matter.
Sincerely Terri A. Holmes

Just received email saying I authorized payment via PAYPAL to Cleverbridge for $109.24, for ACRONIS. I did not.. DID NOT... authorize this, nor did I agree to any automatic renewal. I do not even have ACRONIS software on my PC any longer. Transaction ID: 442345077A486031G

Hello Lou Borok,

You sent a payment of $109.24 USD to cleverbridge Inc.

It may take a few moments for this transaction to appear in your account.
Merchant
cleverbridge Inc.
[protected]
Instructions to merchant
You haven't entered any instructions.

Description Unit price Qty Amount
Acronis True Image Premium 1 year Subscription - 1 Computer - #[protected]
$109.24 USD 1 $109.24 USD
Subtotal $109.24 USD
Total $109.24 USD
Payment $109.24 USD
Charge will appear on your credit card statement as "PAYPAL *CLEVERBRIDG"

Payment sent from [protected]@att.net
Funding Sources Used (Total)
American Express x-1004 $109.24 USD

Invoice ID: [protected]

When I checked my online bank statement I saw a an unauthorized charge of $28.46. Then I got an email for a security premium for services of one year! I did not order this! How did they get my debit card info? I put a stop on my debit card. My bank wants me to cancel my card, which I suppose is prudent but that is such a pain. But I repeat how did cleverbridge get my card info? And I did not order any services from them

On the 5th of june 2020, my savings account reflected an unauthorized payment of sgd $44.15 made to hso cleverbridge ag koeln on the 3rd of june 2020. I certainly did not purchase anything for the past week that costed me that amount of money. I also did not receive any emails from cleverbridge notifying me about this transaction for the past week.

The only affiliation I have with this company is through zenmatevpn. About 3 to 4 weeks ago, I had tried to purchase a 1 month subscription for the price of around 10 usd ~ but I received a follow up email by them on the 10th of may 2020 stating the payment was not approved. I did not follow up after this so there shouldn't be any charges made to my savings account through this request for vpn subscription. Just to make sure, I also checked my zenmatevpn account and sure enough, no subscription.

I am requesting a refund for that sgd 44.15 deducted from my account resulting from the possibility of the company misusing my card details to make such a transaction.