Cleverbridge
Reviews and Complaints

Noticed on my credit card bill that I was charged 2707 within two days of each other for a subscription to a malware bites so I notified the company plan for bridge and told them about it but instead of taking one off they added another I got an email saying that a third charge of been made for the same amount please take care of this mistake immediately thank you

I purchased Nero 2019 Sept. 1 2019. I received the licence number but when I tried to set it up it came out that the seriel number was for a different product so I contacted you.
I revceived the response you would amend this and that I could download the product.
My computer wound up with irreparable damage and I have only just received my new computer.
I am still getting notice that the seriel number is incorrect and I cannot download it.
The reference number is AKD [protected]
Please help
thanks
w puddicombe
[protected]@yahoo.co.uk
[protected]

This company Cleverbridge charged my paypal account $49.00 for a software update, to a software program I've been using in the FREE version for several years now. They even added themselves for Auto payments on my account : (
I unclicked their auto payment option and contacted payapl refund my payment, as I was not aware and DID NOT Authorize any payment for a software upgrade .
More Low Like Scumbags trying to F. over people.

I paid $83.93 CDN on Oct 5 for my renewal of Avira and now it appears for some reason I am paying again with another deduction from my Paypal of $44.99 US? What is going on? I want the second payment refunded since I did not authorize it. What does it mean when it says a split payment? I want the second payment returned since the renewal on Oct 5 was for a full year for 5 devices. The second payment was for only 1 device so it does not make any sense. I expect a refund of the $44.99 US as soon as possible.

Carol Campbell
[protected]@gmail.com

I have also been asked for my account detail for verification, I do not have a problem with this in principle. The bit I have a problem with is the amount of money they say I must have in my account for them to be able to verify my account £300.00 (almost $400.00) This amount is in no way necessary for account verification. In fact it is more than the total of many peoples weekly wage.

Please can you explain and justify why such a large amount of money is required by yourselves for account verification, your stock answer of it is the rules is in no way an explanation.

There were 2 charges on our August chase card from Cleverbridge which I believe is for Avira...this was for a renewal we did not authorize. I would like both charges refunded and also to make sure Aivra does not charge us for any other product...everything should be cancelled. The Avira program allowed my computed to be hacked and almost destroyed.

Ellen & Paul Fein

I have notified Chase Bank that I have noticed 6 payments of $14.95 coming out of my checking account thru PayPal or my credit card on or about the 15th/16th of each month since January, 2018 until August, 2018. I would like this matter closed and if possible the money refund back to PayPal or to Chase checking account.
If you need to contact me my email address is: dennis.[protected]@yahoo.com.
Thanks in advance, Mr. Dennis Wear

My credit card statement shows a charge of $49.99 from CBI Cleverbridge. I have no idea who this person is, nor what service they alleged to be provided. A Google search indicates that they are some sort of a software provider. All of my software I have purchased independently and installed myself. Nothing has been purchased from CBI cleverbridge. I work at Cal State University Northridge, and purchase all of my software through them using my educator discount.

PayPal logo July 24, 2018, 7:56 pmPDT
Transaction ID: 78101078JT05ib1cL
Hello [protected]@outlook.com,
You sent a payment of $59.88 USD to cleverbridge, Inc
([protected]@cleverbridge.com)

It may take a few moments for this transaction to appear in your account.
Merchant
cleverbridge, Inc
[protected]@cleverbridge.com Instructions to merchant
You haven't entered any instructions.
PayPal Credit. It's About Time. Get 6 months special financing on purchases of $99 or more when you check out with PayPal and choose PayPal Credit. Subject to credit approval. See terms. Apply Now.
Description Unit Price Qty Amount
MacKeeper Premium - #[protected]

$59.88 USD

1

$59.88 USD

Subtotal
Total

Payment
$59.88 USD
$59.88 USD

$59.88 USD
Invoice ID: [protected]
Issues with this transaction?

If this not your transaction, we will help the process of recovery refund and protect your account. press the button bellow

Recovery My Account
.

Questions? Visit the Help Center at: www.paypal.com/help.
Thanks for using ΡayΡaI Expres Checkout the safer, easier way to pay and get paid online.
Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page.

You can receive plain text emails instead of HTML emails. To change your Notifications preferences, log in to your account, go to your Profile, and click My settings.

Cοpyright © [protected] ΡayΡal. All rights reserved.
PayPal Email ID PP120 - 9aae19e2301b1

I purchased tune up utilities 2014 on 10/07/18 and immediately tried to install which said would only take minutes. 6 hours later I was still having problems, I couldn't use my PC for important work that needed doing. I tried un-installing and this eventually worked overnight. I tried installing again but with no luck . I contacted your support department and was told 'you are aware its 4 year old software, hence the "2014" reference in the name and definitely not Windows 10 compatible nor does it claim to be Windows 10 compatible' Not the answer I was expecting from a Customer Service point of view. I replied that I'm not tech savvy and wasn't aware that it was incompatible. I received no reply. I emailed again and requested a refund so that I could purchase something that was compatible. Again no reply. That was 5 days ago and I have heard nothing from your support department. I look forward to hearing from someone from your company who can resolve this matter. Mrs Jackson Ref no [protected]

I have four billings on my Credit Card Statement from Mackeeper are a part of CLEVERBRIDGE. I have one billing dated June 9, 2018 for $118.80 that was apparently submitted through PAYPAL. I don't even have PAYPAL. I have another charge for $118.80 submitted on June 18 for the same amount, $118.80.

I have two other charges. One listed as PADDLE.NET MACPAW.COM for $39.95, dated
July 6, 2018; and the other same title for $27.97, dated July 6, 2018. I complained to them about these charges and they said they would refund them, but it never happened.

How were they able to do this through Cleverbridge? I have called my Bank and given them this information. It is my strong desire to clear this up immediately.

Duplicate charge. Probably my fault. Purchased software for my grandson - TWICE!

FIRST TIME:

CBI*WINZIP
Account ...5127
$34.95
35 TrueBlue® points

PURCHASED BY
Kenneth Munson
TRANSACTION DATE
Sunday, Jul 1st, 2018
POST DATE
Monday, Jul 2nd, 2018
MERCHANT LOCATION*
[protected] IL 60654
MERCHANT CATEGORY
COMPUTER SOFTWARE STORES

SECOND TIME:

CBI*WINZIP
Account ...5127
$34.95
35 TrueBlue® points

PURCHASED BY
Kenneth Munson
TRANSACTION DATE
Sunday, Jul 1st, 2018
POST DATE
Monday, Jul 2nd, 2018
MERCHANT LOCATION*
[protected] IL 60654
MERCHANT CATEGORY
COMPUTER SOFTWARE STORES

Bought and paid for one year's service (two computers) last year. Malwarebytes charged my bank card. OK. I notified them hurricane Harvey flooded business and home in August -- killing all computers, programs, files, etc. No response. I got a renewal email from them several months ago. "Congratulations we renewed your account have a nice day!" I replied -- sorry no thanks. Your program was lost with all computers last August. No need or desire now. DO NOT CHARGE MY BANK CARD AGAIN! Again, no reply. Today I note on my bank card CBI has charged @24.95 for Malwarebytes. Fraud! Not authorized! Refund what you stole. I have notified my bank card holder --- not I've notified you. Refund what you debited and do not EVER DO THAT AGAIN! Do it now or I'll complain to the BBB in your state and township!
Putnam Richardson

ref [protected] The Bag Ladynm
tried to renew my subscription using my Lloyds Bank business account VISA debit card Your system asks for an issue number THERE IS NOT ONE . Message then states " this type ofcard is not supported " IT IS A NORMAL VISA BUSINESS DEBIT CARD, SO WHAT IS THE PROBLEM ?

I am not prepared towaste money phoning the USA ans the english number I wa given does not work [protected])

Please respond urgently to ensure I get continued cover

You have charged my finnish visa-account (ref.nr. [protected]):
30.03. eur / deu 49, 54 osto deu cleverbridge. cbawinzip 49, 54
04.04. eur / deu 49, 54 osto deu cleverbridge. cbawinzip 49, 54
i have not ordered these. please find out why this has happened and let me know what i must do to get compensation and end this. i have been a user of the zip/unzip software but have not ordered malware protection because i use f-secure.

Pentti saastamoinen

On my citi bank charge card I show a charge of $24.95 and it is said to be recurring. I never ordered this and when I called to cancel and get a card credit the number sent me to your organization. Please cancel this charge and issue a credit of the $24.95. I do not know how this charge was made but I did not do it and do not need any Malwarebytes.

My credit card was charged $29.99 for software I did not authorize, nor did I purchase for "security reviver". I want the charged immediately refunded or I will contact my cc company and file a dispute. I have never heard of the software nor the company. When I called the number on the invoice #BKD-[protected] Reference #[protected]. "CB*REVIVERSOFT.COM, only referred me to cleverbridge.net which was not helpful!

2/17/2018
transaction # might be [protected]
I was charged $39.99 for this, but this is a bogus company to start with. There are multiple complaints against them. I would like to have my money reimbursed, as there is no service being rendered. This was supposedly for Malwarebytes protection, which I have through another company. Please expedite the reimbursement.

Thank you for your immediate attention to this issue.

My debit card (4530 91* * 4015), caisse Hochelaga-Maisonneuve, Montreal, QC, was charge for 49.95 for some computer software. I didn't authorize this charge and want it credit back to my acct. Immediately. I don't know who authorized it but I didn't. I don't even know who you people are and expect my refund to be posted today. Or refund me from my paypal : pat. [protected]@editiondimensionneuve.com Contact me, please, for best marketing for you. Let them know about your company. Thank you.

Patricia Marcoux
3473, rue Lafontaine
Lac-Mégantic, Qc
G6B 2K5
pat.[protected]@outlook.com
pat.[protected]@editiondimensionneuve.com

Please do NOT withdraw money from my account for products I did NOT order; on March 5th, your company withdrew $39.99 for CBI Malware Bytes...which I didn't order. I cancelled my account with you on March 12th #[protected].
Please have some compassion ; I am disabled and on a VERY Limited income...please refund my money asap, for both programs...(the only information you supplied me with for the MalwareBytes is; CBI Malware bytes IL 03/03.) Thank you very much, Katherine Lengyel