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Cleverbridge review: Unauthorized/Fraudulent Check Charge 38

J
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1:24 pm EDT
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I was looking at my checking account online and noticed a fake/forged check for the amount of $8.42 on my account from Freedom Subscription which I had no idea what the company even was. I contacted them and they said I approved the withdraw by filling out something online and they would immediately cancel the 'subscription' They were unable to tell me what the company is and what I 'filled' out online in order to be charged for their services.. still not sure what the heck this company is or what it is supposed to be able to do for you. A day later I have had another VERY similar charge on my account again from another company in the amount of $22.99.. fake check made out to Web Discount Club and when I got their number they called themselves the 777 Discount Club.. again I still have no info on what or who they actually are or what they do. It was almost the exact same number from the other company and sounded to be the same people and exact same response was given to me as before. Total SCAM.. want my money REFUNDED!

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The complaint has been investigated and resolved to the customer's satisfaction.

38 comments
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venessa901
US
Oct 08, 2009 2:01 am EDT

This company, in which, I have no idea what it is, took $49.95 out of my account on 10/06/2009. I tried to stop payment but the bank said it had already been processed and paid. What can I do?

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WhyMessWithMe?
US
Oct 31, 2009 1:01 pm EDT

I would like to tell anyone else that have fallen victim to Freedom Subscription to contact the Better Business Bureau. They have come through for me and got my money back. At times you have to get someone higher up to assist with collections just as a company would when they are trying to collect from you!

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tracyj
US
Nov 05, 2009 8:01 am EST

Thes people whom i dont know who they are are taking money out of my bank account and i am having trouble with my account being overdrawn.what can i do?

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mary flores
Duncanville, US
Nov 05, 2009 9:58 am EST

i applied for an online cash advance and this charge showed up against my checking account - i did not authorize this charge in any way. the company rep is saying that once we apply on line it is automatically going to charge this.

i did see where it asks if you are interested in several programs and i pressed the decline offer on each one and i still get this charge.

the company will not give me an online refund - say the check will be in the mail in about 30 days! In the mean time, my account has been debited and i am overdrawn! this is not right at all.

I have 4 charges like this that have popped up - can something be done about this online scam?

thank you.

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LIPurple
Easley, US
Nov 12, 2009 5:52 pm EST

This just happened to me today! My account is now overdrawn too. Im flipping out.

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Tammeria
Rolla, US
Nov 18, 2009 3:22 pm EST

I had a withdrawal that was posted to my account yesterday. I went to my bank this morning, & they gave me a copy of the "check". I didn't authorize this, & it also overdrew my account. I don't need this kind of hassle.

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scammed16502
Erie, US
Dec 09, 2009 2:35 pm EST

You need to file a check fraud complaint with your bank. Tell them exactly what happened (like, maybe you were applying for a loan) and tell them that you did NOT authorize this check and they used your bank account info and signature without permission. Ask if the bank will give you a refund.

Tell the bank you'll file a local police report (and then do) and an FTC complaint (and then do). Your bank will be more willing to refund the money if you take action. Also, if the fraudulent check causes overdraft (thankfully mine did not), you can dispute the overdraft charges as well.

Hope that helps!

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perryman
Haines City, US
Dec 09, 2009 6:09 pm EST

They also took money out without my permission how can they do that!

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serena lang
ukiah , US
Dec 14, 2009 12:16 pm EST

my name is serena lang and freedom subscription stole 49.95 out of my account made a fake check and put it though my account how do i get my money back please help

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stolen check
Murfreesboro, US
Dec 16, 2009 9:16 am EST

This happened to me as well on the sme day as you. I contacted my bank and they put a hold on my account and sent me over to the fraud department to file a charge. In the meantime they are going to give me a provisional credit for the 49.95 since I am filing the fraud charge and advise me that I need to close my account immediately. I think you should try to do the same with your account as well...GOOD LUCK! Be careful what you do on the internet. I learned the hard way!

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tihomir tachev
Las Vegas, US
Dec 19, 2009 11:56 pm EST

just get hit from thease company and the are stol the money from my account 49.95

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tihomir tachev
Las Vegas, US
Dec 19, 2009 11:57 pm EST

Freedom just stol from my account 49.95 and i have to freez my account

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Pamela Orr
Gravette, US
Dec 31, 2009 3:01 am EST

a site www.freedomcs.com scamed me out of 49.95 product unknown I need it replaced because I am a very low income disability now I can't pay my bills or survive I am very hurt and angry someone needs to stop them, report and sue

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GAYTHON FORTNER
Bronx, US
Jan 07, 2010 8:17 am EST

FREEDOM SUBSCRIPTION WITHDREW $49.95 OUT OF MY CHECKING ACCOUNT WITHOUT MY PERMISSION. I AM ALREADY IN A FINANCIAL BIND AND THEY HAD THE AUDACITY TO DO THIS, SENDING MY ACCOUNT INTO AN OVERDRAFT.

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dakota08
US
Jan 30, 2010 9:54 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I was charged $ 8.42 out of my checking acct. from the above company. I copied a check in this amt. from my bank acct that looks like acheck that I wrote

This was not authorized and I want it put back into my acct.

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smcgraw69
Medina, US
Feb 19, 2010 10:51 am EST

I have no idea how this company got me information. However, I did apply for a payday loan and got it. But I made sure that I deleted all other losn applications from my e-mail account. I want my $8.42 back. it cost me an overdraft fee at my bank and put me in the red. I am NOT happy and would like to prevent this from happening again.

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Straykitty2
Casa Grande, US
Feb 23, 2010 11:11 pm EST

I did not request or sign up for this service. They withdrew money from my checking account using a fraudulent check. This withdrawal put my checking out into ISF and was charged a $38 overdraft fee. I expect to have Freedom Subscription refund the $8.42 they fraudulently took from my acct. and I also want my overdraft fee paid returned also.

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Anetia
Burlington, US
Mar 29, 2010 5:17 pm EDT

fraudulent withdrawal from bank account
49.95
8.42
8.42
8.42
a total so far is $75.21
looks like they aretaking 8.42 each week
How do I stop this
I sign up for a loan thru Money mutual and get treated like this

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freedomn
US
Apr 03, 2010 4:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

same thing im calling the miami police department from utah to rresolv my issue email me with any more info lds2360@gmail.com

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polkcopper
Lakeland, US
Apr 04, 2010 4:55 pm EDT

yeah they can do it...its called an electronic signature

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ladykillah
Omaha, US
Apr 21, 2010 2:19 pm EDT

you people are ridiculous, how can you submit all of your information online and not expect people to start charging you. literally the whole internet has your personal information. have fun writing complaints about these petty charges and blaming others for your ignorance. seriously though who does that?

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James Banks jr
Bushnell, US
Apr 30, 2010 9:22 am EDT

Freedom Subsciption took money out of my bank without my Permission

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nay5261979
Burnsville, US
May 28, 2010 2:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

[protected]- they handle customer service for multiple companies (LOL, you mean you operate a company using more than one name so you can do more than one scam!) The two I know for sure they handle are: freedom subsricption and
web discount club.

I received three charges between these two companies, 8.42, 8.42, and 22.99. I got the number from my bank when I called to inquiry about the transactions. They appear as checks, but the check numbers themselves are a give away that something is astray. Have calls to make to ensure I have "cancelled" all my memberships! Oh I didn't know I asked for membership! ARGH

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Nascar
Sparks, US
Jun 16, 2010 6:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This company took out $8.42 of my checking account without my permission. Been trying to call [protected] and get a busy signal I think this is total bs.

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hmgavett
Tacoma, US
Jun 18, 2010 1:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i never gave anyone permission from this business to keep withdrawing $8.42 out of my checking account twice already with a fake check

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Beth E. Reed
Loves Park, US
Jun 21, 2010 3:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had the same problem and they continue to bill me monthly, even thought their product was not downloadable. This made it neccesary for me to again contact my bank and dispute these charges again. This was a hassle and Cleverbridge is nothing but a fraudulent company.

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emmitcare91
Clyde, US
Jun 24, 2010 1:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have recieved notification that 8.42 has been taken out of my account at least three times. I got on the website www.freedomcs.com and talked to a live person and she explained what was going on and cancel the subscription and is refunding me my money.

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madashell32
New York, US
Jun 28, 2010 8:29 am EDT

I was scamed and I did not post my info on the Internet. I just opened my account last week and I looked on my acct and I had 2 fake checks on my acct from this company the day after my acct was opened. How did they get my info? I did not give out my information to anyone and I live alone..

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cleverbridge Customer Service
Chicago, US
Jun 28, 2010 1:34 pm EDT

Dear Beth,

This is cleverbridge Customer Service.

We take complaints against our company seriously and we regret that you feel you have been defrauded. However, I can confirm that you have not been billed monthly by cleverbridge and I see that your issue has been resolved now that you have contacted us directly.

Sincerely,
cleverbridge Customer Service

For all readers!

If you notice a charge from cleverbridge, we are a payment processing company for over 200 software manufacturers. Feel free to contact us directly. We are happy to provide as much information as we can to assist you.

E-mail: cs@cleverbridge.com
Phone: +[protected]
(Intl.: +[protected])

Monday - Friday: 8:00 AM - 8:00 PM (CST)
Saturday: 9:00 AM - 4:00 PM (CST)
Sunday: 10:00 AM - 3:00 PM (CST)

Service Hours according to time zone PST:
Monday - Friday: 6:00 AM - 6:00 PM
Saturday: 7:00 AM - 2:00 PM
Sunday: 8:00 AM - 1:00 PM
Fax: +[protected]

Check out our Better Business Bureau rating:

http://www.bbb.org/chicago/business-reviews/internet-shopping/cleverbridge-in-chicago-il-88262847

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lillie johnson
Ontario, US
Jul 10, 2010 2:31 pm EDT

They have debited my account for $35.00. Please return my money and do not submit anymore withdrawals to my account.

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wanda29
Newark, US
Jul 23, 2010 7:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

they been taking money out of my checking account using checks, with out my permission several times already.

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Michael Hollingsworth
Barbourville, US
Jul 24, 2010 8:56 am EDT

I am also a victim if Freedom Subscription they indeed have took money out of my account in the amount of $8.42 weekly for the past two months causing me an overdraft one time of $30.00...I have contacted this company and told them I don't know who they are or what there problem is, that I want all my money put back into my account and cancelled this is not a real business this is a SCAM... If anyone else out there is haveing problems like I am feel free to email me at Michael_Hollingsw2@eku.edu

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Michael Hollingsworth
Barbourville, US
Jul 24, 2010 9:38 am EDT

This Company is a Fraud...I would like to file a class action lawsuit against these Criminals...This company has devited my account the last two months or so. for 8.42 and of course 49.95...I don't have a clue what this company is...I called and spoke to representative they said they would refund my money via check and cancel this unauthorized subscription...Guess again they LIED...Anyone wanna hop on board!

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jaydereon
Harvey, US
Jul 29, 2010 10:13 pm EDT

yes... i have chase... and they said they can't give me my money back becuz they only give you a one time courtesy... i really want to know what kind of company this is...

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Chauntel Pulphus
Green Bay, US
Jul 31, 2010 6:36 pm EDT

I noticed on my bank statement on Jul 30, 2010 that there was a check payment made out to Freedom CS that I did not agree to. The check has my email address as a signature along with the last four digits of my social security number. The check was mde out for $8.42.

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ANGRYMOMOF4
Sanford, US
Aug 17, 2010 9:30 am EDT

THIS FAKE COMPANY MADE THEMSELVES AVAIL. TO MY ACCT AND HAVE WROTE THEMSELVES 2 FAKE CHECKS IN THE AMT OF $8.42...I CALLED THEM, THEY TOLD ME THAT THEY WOULD STOP...THEN THEY DID IT AGAIN! IN THE FIRST PLACE YOU HAVE TO WAIT FOR THEM TO CALL YOU BACK, WHICH IS LIKE 6 HOURS, AND THEN YOU CANT UNDERSTND THE PERSON SPEAKING, AND THEY HANG-UP AS SOON AS YOU TRY GETTING ANY INFO OUT OF THEM!

THEY SHOULD BE CHARGED WITH FRAUD!

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melissa0210
Long Island beach, US
Aug 28, 2010 8:49 am EDT

YUP! Big old fashioned SCAM going on here with this company. They need to stop these practises NOW!

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Trippin
Springdale, US
Jun 03, 2016 8:21 am EDT

Three checks totaling $25.26 on my account from Freedom Subscription which I had no idea what the company even was. I contacted them and they said I approved the withdraw by filling out something online and they would immediately cancel the 'subscription' They were unable to tell me what the company is and what I 'filled' out online in order to be charged for their services

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