CB Internet and Software Cleverbridge unauthorized payment access

Cleverbridge review: unauthorized payment access 5

brad 13 of Perth, AU

Feb 09, 2010 10:15 am EST

Resolved

Featured review

cleverbridge.net accessed my credit card and withdrue two amounts one of $24-95c and one of $19-95c on the 10th and13th of Jan 2010 with no indication of what it was for. I have not downloaded software or renewed any software programs. If anyone can advise me what to do about it and where I can contact someone to find out about it.

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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5 comments

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LeatN

, AU

3 comments

LeatN of AU

Nov 10, 2018 3:17 am EST

I had the amount of $92.64 deducted from my credit card without my permission.
I want this refunded NOW!

Helpful? 0 0

LeatN

, AU

3 comments

LeatN of AU

Nov 10, 2018 3:16 am EST

I have an amount of $92.64 taken from my credit card and paid to your company.
I never authorised this and want the amount refunded NOW.

Helpful? 0 0

eye61

Newcastle, AU

1 comments

eye61 of Newcastle, AU

Jun 29, 2015 5:14 am EDT

Verified customer

I too have been scammed by these people they took money out of my bank account without my permission and it seems someone made up an account in my name and put my bank card details on it so they just swooped my account yet again they did this last year too and I changed my card with new number here we go again they got my new number and just took money how come they can get my bank card number without my permission isn't that fraud ? oh they will email you but you will never hear from them ever I have emailed them and get the same message as other people do so automated response .

Helpful? 0 0

LeatN

, AU

3 comments

LeatN of AU

Nov 10, 2018 3:23 am EST

Replying to comment of eye61

Did you get your money at all?
They have taken from my account and Ive never heard of this company. 10/11/2018

Helpful? 0 0

cleverbridge Customer Service

Chicago, US

44 comments

cleverbridge Customer Service of Chicago, US

Feb 16, 2010 2:25 pm EST

Dear Brad,

cleverbridge is an e-commerce provider for over 200 software manufacturers.

If you have an unknown charge on your billing statement from cleverbridge, do not hesitate to phone us at [protected] or to contact us by email at cs@cleverbridge.com

We appreciate you cooperation and apologize for any inconvenience.

Sincerely,
cleverbridge Customer Support

Feel free to review our credentials at the Better Business Bureau:

http://www.bbb.org/chicago/business-reviews/internet-shopping/cleverbridge-in-chicago-il-88262847

Helpful? 0 0

Cleverbridge contacts

Cleverbridge phone numbers

+1 (312) 922-8693
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33%
Confidence score

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