Clientele’s earns a 1.0-star rating from 142 reviews, showing that the majority of policyholders are dissatisfied with insurance products and services.
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avoid them like a plague
I have a policy now with you guys for 2 years and a few months when the policy was taken out no one informed me that you need to be in the policy for 3 years before the policy pay out in ful which is R10 000. That is the 1st time that I hear you must be in a policy for 3 years before it pay out in ful. the policy was taken for my granny whn she died on the 28:08:09 we discovered that the policy will only be paying out half of the amount about R5 000 what a joke anyhoo thats not it the funeral is over and still no payout. I have been making several calls for feedback and wanting to know when the payout is going to happen but yet still no payout. I made a loan and ran around on the last minute... thats the last thing you wanna be doing in a time like this. I am very dissapointed with policy I took out and especially the fact that some of the facts was left out cos if i had known the only a ful claim after 3 years i would have not taken the policy. Also very sad to know that there was very little service provided from your end as I had to make all the calls. NEVER AGAIN AND I AM GOING TO INFORM EVERY1 ABOUT YOU GUYS!
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Overview of Clientele complaint handling
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Clientele Contacts
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Clientele phone numbers+27 113 203 000+27 113 203 000Click up if you have successfully reached Clientele by calling +27 113 203 000 phone number 50 50 users reported that they have successfully reached Clientele by calling +27 113 203 000 phone number Click down if you have unsuccessfully reached Clientele by calling +27 113 203 000 phone number 33 33 users reported that they have UNsuccessfully reached Clientele by calling +27 113 203 000 phone number20%Confidence scoreCustomer Service+27 113 203 020+27 113 203 020Click up if you have successfully reached Clientele by calling +27 113 203 020 phone number 19 19 users reported that they have successfully reached Clientele by calling +27 113 203 020 phone number Click down if you have unsuccessfully reached Clientele by calling +27 113 203 020 phone number 8 8 users reported that they have UNsuccessfully reached Clientele by calling +27 113 203 020 phone number41%Confidence scoreLegal Claims+27 113 203 488+27 113 203 488Click up if you have successfully reached Clientele by calling +27 113 203 488 phone number 1 1 users reported that they have successfully reached Clientele by calling +27 113 203 488 phone number Click down if you have unsuccessfully reached Clientele by calling +27 113 203 488 phone number 1 1 users reported that they have UNsuccessfully reached Clientele by calling +27 113 203 488 phone numberBrokers
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Clientele emailsservices@clientele.co.za100%Confidence score: 100%Supportathatcher@clientele.co.za93%Confidence score: 93%claims@clientele.co.za91%Confidence score: 91%legalservices@clientele.co.za90%Confidence score: 90%supportencashments@clientele.co.za84%Confidence score: 84%complaintsarbitrator@clientele.co.za83%Confidence score: 83%selfservice@clientele.co.za79%Confidence score: 79%support
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Clientele addressClientèle Office Park, Rivonia Rd & Alon Road, Johannesburg, 2196, South Africa
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Clientele social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 28, 2024
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I want a full refund from clientele life and for them to please cancel the debicheck on my daughter's account.
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I don't want it they deduct too much money in my account indont want it I want to stop it forever