Menu
For Business Write a review File a complaint
Clientele

Clientele review: sevice delivery 33

G
Author of the review
10:00 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

After screwing up air time to be deliverd to customers, Clientele blocked many cell phones because they made a mistake they say.
Clientele however refuse to cancell some of these contracts as per theyr customers for poor delivery and embarressment to clients

33 comments
Add a comment
F
F
Floors v
ZA
Dec 05, 2011 4:57 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

My phone has been blocked for a week and I cant get it unblocked. Dont get any help from Clientele. Told me they will have someone phone me between 24 and 48 hours. That was a week and a day ago, no phonecall, no sms. I phoned them three times to get the same BS story. Anybody reading this, I will not recommend the use of this Clentele Mobile offer.

B
B
Bad cell phone company
ZA
Dec 10, 2011 9:26 am EST

Hi almal, ek het ook n selfoon airtime kontrak, die wereld is up to ###, lyk my dis hoekom ons dienste so versleg het met als. Ek gaan beslis nie weer n nuwe diens uitneem nie, om my eie lugtyd te koop is die beste. Ek raai niemand aan om enige kontrak met enige iets op te neem nie. Klere, meubels, skoene, enige iets.
Lekker dag vir almal

T
T
thuthula
ZA
Sep 06, 2013 10:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

After I lost my phone I couldn't make a sim swap due to the fact I needed a letter from clientele to take it to vodacom shop its been two months now no letter all I get is rude people at the call centre who keep on transfering me to the next person n what amazes me they keep debiting on my account when they know so well I don't have the sim card bloody hypocrites

K
K
KABEL
ZA
Sep 18, 2013 1:51 am EDT

CLIENTEL MOBILE CAN YOU PLEASE CALL ME ABOUT MY SIM SWOP SIMCART I AM KABELO JONATHAN CONTACT ME [protected]

K
K
Keodietse
ZA
Feb 29, 2020 12:49 pm EST

I want to cancel my policy

T
T
Tsepo Mahlangu
Embalenhle, ZA
Dec 02, 2020 2:25 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I won't be able to pay your premium please cancel my policy..I tried cancelling 3 times but even now I still receive clientele messages and you're taking money that's not mine from my account please cancel my policy

T
T
tracy409a
johannesburg, ZA
Sep 21, 2022 7:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i joint you guy and i am not getting any help from the laweyer at all

S
S
Sonja Hattingh
US
Nov 07, 2022 7:54 pm EST

Please I need my money into my account asap please . Contact number [protected] ..my id [protected]

Thank you

Sonja

S
S
Sabta
Johannesburg, ZA
Nov 10, 2022 1:05 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Because last month they deduct R280 and yesterday they also deducted R280 So i would like to be refunded because i'm not working and i am still in school because R280 every month is a lot of money for me so i would like clinetel legal to refund my R560 as soon as possible because i really need this money

L
L
Lee Gal
Pretoria, ZA
Dec 04, 2022 12:27 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yesterday Clientele debited my last money and i want to use it for my son's Graduation ceremony now am broke can u please dispute my money

D
D
dineo nthute
petrusburg, ZA
Dec 07, 2022 1:08 am EST

I just want to check my funeral covers

i have two funeral covers, but wanted to cancel the other one because I did not want that funeral cover, I wanted that cover a family

M
M
Madelein vrooyen
US
Jan 31, 2023 8:57 pm EST

They phone you and talk so much and fast. Before you know what's going on, you have been misled into a debit order for life insurance.

M
M
Madelein vrooyen
US
Feb 07, 2023 12:14 am EST

I want to cancel my life insurance please. Can you please refund me, I need the money for my children. I was hoping to have a job by now, but I don't. I'm a widdow with three children. I'm really sorry for the inconvenience I caused you. Please help me, I am struggling

L
L
#LongLiveSupaMega
US
Mar 05, 2023 3:23 am EST

They keep calling me even when I asked not to be called.. tgey call eith a different number each time I block their numbers

L
L
Ltrams
Pretoria, ZA
Apr 02, 2023 3:46 pm EDT

Want to cancel my legal policy cause I'm no longer working tried to tell them bud they dnt take me crs and they are busy deducting money every month

S
S
Salvation 1
Frankfort, ZA
Apr 19, 2023 11:51 am EDT

I joined clintele in may on sasolburg on streets then i was promised by that guy that i will get a call from you guys within 24hours .. i waited for the call but i received no call but still clientele takes money from my account every month but there's no communication between me and clientele ... so i started to think that there is something wrong

B
B
Brett Jacobs
US
May 06, 2023 2:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The work I do it's not easy and the salary I get will not afford the bayment

M
M
Madelein Van Rooyen
US
Jun 06, 2023 10:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was recovering from surgery and on strong medications. I was under the impression that I'm applying for life insurance policy. I didn't want a legal policy

View 0 more photos
F
F
Funeral plan
Johannesburg gauteng, ZA
Jul 31, 2023 1:27 pm EDT

Goodday, my name is Nkele Rachel Molao my ID [protected] im complaining about the plan than i put my father on is to expansive for to pay for only my father im working as a Domestic worker and im single parent so the funeral plan money is to much for so im cancelling the plan and please let them reversed my money to my account. 🙏🙏

J
J
Jetro Shitlane
US
Sep 04, 2023 2:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I want 2 cancel all clintel debit orders...immediately

C
C
Casey Ali
US
Sep 10, 2023 3:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have a funeral policy for my uncle early 2020 with clientele life but I never received any documents I can't even register on the app I've been sending emails to them but they never resolve it.

View 0 more photos
H
H
Hlamalani Timbane
US
Sep 10, 2023 8:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was tricked into joining clientele policy by a consultant, please help me cancel.

Y
Y
Yonitha
US
Sep 27, 2023 12:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

They triggered me by saying they are checking my capitec card if I qualified for their promotion and they joined policy for me without knowing now I see massages telling me about my premium that I need to pay and I'm a student I don't have money

M
M
Monchusi
VRYBURG, ZA
Nov 23, 2023 1:21 am EST

i like to cancel this please and reverse my money back to my account

K
K
kaysebastian
Stellenbosch, ZA
Nov 26, 2023 1:10 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I recently found out that Clientele is deducted money from my account and I would like to reverse tbe money but I can't on my app. Ref [protected]

M
M
Monchusi
VRYBURG, ZA
Nov 28, 2023 5:17 am EST

i need help its about my clientele life insurance...i cancel it about clientele is still deducting my money

M
M
Makgobola
Polokwane, ZA
Dec 02, 2023 12:42 pm EST

Hello can you help me to stop with the clintele policie because i do not work and the money i receive its only R 350 and it the money that i buy the food with

W
W
Wessies
Christiana, ZA
Dec 03, 2023 7:55 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I ask a loan they take 750 a moth of

No loan I call them Gmail them to stop this [censored]en scams off them. But still they take my money I will never ever use clientele again thief people don't use this clientele they really [censored]en thiefs

F
F
francois potgieter
US
Dec 09, 2023 8:40 am EST
Verified customer This complaint was posted by a verified customer. Learn more

i have been trying to cancel my IFA account now for about a week now but it has till not been done i am being charged for something that i don't want and i can't cancel it because u guys as a service provider has failed myself as a client and i will be sure to spread the word

i have called emailed did the whole WhatsApp prosses but no response

N
N
Nompilo KaMwelase
US
Jan 08, 2024 1:49 am EST

I cancelled the IFA Perks on August 25, 2023. It was only effective for 1month. Since October you are debiting again and I keep canceling every month. Nompilo Zondi [protected]. [protected]

A
A
Andile Shikwambana
US
Feb 10, 2024 4:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I want to stop the debit order asap

View 0 more photos
S
S
Surina Jafta
Ladismith Western Cape, ZA
Mar 11, 2024 1:40 pm EDT

Deduction sins January 2024 of R479 and February 2024 R479,and need this to stop from my salary per month.This seems like a fraud know as my household is know suffering.

K
K
Kholofelo Phoshoko
US
May 12, 2024 7:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

On the 28th april 2024 clientele perks debit froom my account and i never engaged in anything with the company

  1. Clientele Contacts

  2. Clientele phone numbers
    +27 113 203 000
    +27 113 203 000
    Click up if you have successfully reached Clientele by calling +27 113 203 000 phone number 50 50 users reported that they have successfully reached Clientele by calling +27 113 203 000 phone number Click down if you have unsuccessfully reached Clientele by calling +27 113 203 000 phone number 33 33 users reported that they have UNsuccessfully reached Clientele by calling +27 113 203 000 phone number
    20%
    Confidence score
    Customer Service
    +27 113 203 020
    +27 113 203 020
    Click up if you have successfully reached Clientele by calling +27 113 203 020 phone number 19 19 users reported that they have successfully reached Clientele by calling +27 113 203 020 phone number Click down if you have unsuccessfully reached Clientele by calling +27 113 203 020 phone number 8 8 users reported that they have UNsuccessfully reached Clientele by calling +27 113 203 020 phone number
    41%
    Confidence score
    Legal Claims
    +27 113 203 488
    +27 113 203 488
    Click up if you have successfully reached Clientele by calling +27 113 203 488 phone number 1 1 users reported that they have successfully reached Clientele by calling +27 113 203 488 phone number Click down if you have unsuccessfully reached Clientele by calling +27 113 203 488 phone number 1 1 users reported that they have UNsuccessfully reached Clientele by calling +27 113 203 488 phone number
    Brokers
    More phone numbers
  3. Clientele emails
  4. Clientele address
    Clientèle Office Park, Rivonia Rd & Alon Road, Johannesburg, 2196, South Africa
  5. Clientele social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024