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Clientele review: clientele won't cancel my policy 15

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12:02 pm EDT
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I cancelled my Ifa policy with clientele life during September and had my encashment paid to my account on 25 Sept 2009. This was fine and as per the call centre's promises. But I got debited again on 2 October 2009 for a cancelled policy.

Tried calling, but there is now no response at the call centre. I want my money back and I want confirmation that I am done with Clientele Life.

15 comments
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Babalwa Mgidi-Mpete
ZA
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Jun 14, 2013 6:22 am EDT

Dear Clientile
I would like to convey this message because I have been trying to contact you but I did not manage to. I would like to cancel my mobile phone airtime contract because I do not afford now.I beg you to help me to cancel this so that I can be able to pay what is expected of me.
My ID number is [protected]
Cell number : [protected]

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Babalwa Mgidi-Mpete
ZA
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Jun 14, 2013 6:24 am EDT

Haai
I also got another complaint. I have been told that that after 3 years I will get the premiums of 3years, but I did not get it

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Dorah Leshabana
ZA
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Aug 21, 2014 7:46 am EDT

hi clientile i want to council my life cover insurense as i'm no longer working due to my studies i cant afford to pay it anymore please tell me what to do to council it.DORAH LESHABANE

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Edrean Van Der Merwe
US
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Nov 11, 2014 2:28 am EST

I would like to cancel my legal policy with clientel for my reason I was having all my family on this policy but now it's only me on it and the lawyer just gave me advice on what to do thy do not protected me

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vanessa anderson
ZA
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Mar 25, 2015 4:20 am EDT

Please can the manager please contact me urgently I have had a policy with you guys for 2 years and not one issue was resolved, in fact I have a judgement against my name at present.
Please contact me asap, I need all my correspondence on the RPL issue that you guys were dealing with I have a court case on the 31 St march.
I spoke to and Africa man I don't know if he was a manger or supervisor, he did not listen to what I had to say. all he said he wont help me as I cancelled my policy I tried to tell him for 3 years I paid and nothing. I need the document that were send.
In paid for 3 yearsa and not one issue was addressed.
Please do I get all my premiums back. or do you sort out JJ Automotive and RPL and my credit record.

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Malaka KM
ZA
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Jan 14, 2016 11:09 am EST
Verified customer This complaint was posted by a verified customer. Learn more

This in nonsense, I think I shud get myself better legal cover because you not competent . I complain about my car insurance and what doing you not even helping, I suppose I should begin a year with better insurance . You fail on simple matter how should I trust that you can represent me when I have serious case

Regards
Malaka KM
[protected]

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dajodha
ZA
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Feb 22, 2018 1:42 am EST

Clientel legal has not attended to my cliam from a customer from december 2017. i have been trying for the past two months for some person at their office to attend to my request and all i get tomorrow next week and no action.

divalilal ajodha [protected],

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Ntokozo Zoe
US
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Jan 26, 2021 7:12 pm EST
Replying to comment of dajodha

Did you manage to get your problem resolved? Any advice would really help me right now. I want to get out of this thing

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Kahlolo
ZA
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Aug 06, 2019 4:45 am EDT

Dear clientele

Plaese cancel me as well
My number [protected]

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Karabo Matlou
US
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Aug 01, 2020 1:34 am EDT

Please cancel my IFA account AF964551 and Reverse my I.D [protected] my contacts [protected]

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Tsepo Mahlangu
Embalenhle, ZA
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Nov 26, 2020 10:52 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I've cancelled 3 times but they are still taking my money I want clientele to cancel my policy

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Tshepo N Nxumalo
Elukwatini, ZA
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Feb 28, 2021 1:29 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hey IFA I would like to cancel my policy I can't afford to pay this amount I'm not working my policy number is AF893346 I need my money back I can't stay with an empty stomach because of you.

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Noubie
Western cape, ZA
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Mar 30, 2021 6:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I would also like to cancel my policy at clientele can any one advice me on how to cancel?

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Lwa Ndo
US
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Jul 06, 2021 2:42 pm EDT

Dear clintele i also want to cancel my policy i do not want it anymore please help me . It keeps on deducting every month on my account please help my ifa policy number is [protected]

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Knowmarh
Durban, ZA
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Sep 01, 2022 3:40 am EDT

Cancel the IFA

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