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CB Automotive Fueling and Charging Shell auto repairs - inflated prices
Shell

Shell review: auto repairs - inflated prices

C
Author of the review
7:15 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I went to the Cloverdale Shell yesterday to see about getting a new bulb for my headlights on a 1995 Ford Taurus. I have had problems before with this station where they price things differently if a woman brings a car in for repairs, but what happened yesterday was truly egregious and above and beyond. I have had headlight bulbs replaced in this vehicle before, and am aware that they run $7.00 to $8.00 per bulb at Advance Auto parts, and take less than one minute to install. They installed two bulbs and informed me that the price would be $54.00 before tax. I stated that I was aware of the price of the bulbs, and the owner looked at me and lied and told me he was only making $3.00 profit per bulb, which was outright fraud. I then asked (since I had already had estimates from two different service stations) what it would run to replace the headlamps themselves. These headlamps are $40.00 per lamp, and both estimates I got at other service stations were approximately $100.00 to replace both lamps. I was told by the owner of Cloverdale Shell that it would be $170.00 PER HEADLAMP, not including labor, so it would be approximately $500.00 to replace the headlamps. This is 5 times higher than the estimates I was given at two other service stations. While I do realize that some service stations inflate their prices whenever a woman comes, since they know women are not aware of the prices of auto parts, I was shocked and dismayed that a local Winston-Salem business would inflate the prices by 5 x's the going market rate.

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  1. Shell Contacts

  2. Shell phone numbers
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  3. Shell emails
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    Carel van Bylandtlaan 16, The Hague, 2596, Netherlands
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  6. Michael
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    Dec 17, 2024
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Shell Category
Shell is ranked 1 among 46 companies in the Automotive Fueling and Charging category
#01 Shell Shell #02 British Petroleum British Petroleum #03 Caltex Caltex #04 GasBuddy GasBuddy #05 Lukoil Lukoil

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