Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Automotive Fueling and Charging Shell auto repairs - inflated prices
Shell

Shell review: auto repairs - inflated prices

C
Author of the review
7:15 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I went to the Cloverdale Shell yesterday to see about getting a new bulb for my headlights on a 1995 Ford Taurus. I have had problems before with this station where they price things differently if a woman brings a car in for repairs, but what happened yesterday was truly egregious and above and beyond. I have had headlight bulbs replaced in this vehicle before, and am aware that they run $7.00 to $8.00 per bulb at Advance Auto parts, and take less than one minute to install. They installed two bulbs and informed me that the price would be $54.00 before tax. I stated that I was aware of the price of the bulbs, and the owner looked at me and lied and told me he was only making $3.00 profit per bulb, which was outright fraud. I then asked (since I had already had estimates from two different service stations) what it would run to replace the headlamps themselves. These headlamps are $40.00 per lamp, and both estimates I got at other service stations were approximately $100.00 to replace both lamps. I was told by the owner of Cloverdale Shell that it would be $170.00 PER HEADLAMP, not including labor, so it would be approximately $500.00 to replace the headlamps. This is 5 times higher than the estimates I was given at two other service stations. While I do realize that some service stations inflate their prices whenever a woman comes, since they know women are not aware of the prices of auto parts, I was shocked and dismayed that a local Winston-Salem business would inflate the prices by 5 x's the going market rate.

More
Send message
Copy link
Report
0 comments
Add a comment

More Shell reviews & complaints

Shell - mobile draw 2009 200000 gbp 205
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Shell - winner of mobile draw 54
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Shell - the 200 9 shell u. k mobile award 57
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Shell - fraud sms 120
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Shell - fake sms 29
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Shell - gasoline
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Shell - Bad service
Shell - the fowler store
Shell - unsafe practices, rude customer service by station employee
Shell - Gas pump credit card charge
View all Shell reviews and complaints

  1. Shell Contacts

  2. Shell phone numbers
    +31 70 377 9111
    +31 70 377 9111
    Click up if you have successfully reached Shell by calling +31 70 377 9111 phone number 27 27 users reported that they have successfully reached Shell by calling +31 70 377 9111 phone number Click down if you have unsuccessfully reached Shell by calling +31 70 377 9111 phone number 19 19 users reported that they have UNsuccessfully reached Shell by calling +31 70 377 9111 phone number
    17%
    Confidence score
    Netherlands
    +1 (888) 467-4355
    +1 (888) 467-4355
    Click up if you have successfully reached Shell by calling +1 (888) 467-4355 phone number 0 0 users reported that they have successfully reached Shell by calling +1 (888) 467-4355 phone number Click down if you have unsuccessfully reached Shell by calling +1 (888) 467-4355 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +1 (888) 467-4355 phone number
    United States
    +44 800 731 8888
    +44 800 731 8888
    Click up if you have successfully reached Shell by calling +44 800 731 8888 phone number 15 15 users reported that they have successfully reached Shell by calling +44 800 731 8888 phone number Click down if you have unsuccessfully reached Shell by calling +44 800 731 8888 phone number 3 3 users reported that they have UNsuccessfully reached Shell by calling +44 800 731 8888 phone number
    67%
    Confidence score
    United Kingdom
    +44 207 934 1234
    +44 207 934 1234
    Click up if you have successfully reached Shell by calling +44 207 934 1234 phone number 7 7 users reported that they have successfully reached Shell by calling +44 207 934 1234 phone number Click down if you have unsuccessfully reached Shell by calling +44 207 934 1234 phone number 4 4 users reported that they have UNsuccessfully reached Shell by calling +44 207 934 1234 phone number
    27%
    Confidence score
    United Kingdom
    +61 893 386 600
    +61 893 386 600
    Click up if you have successfully reached Shell by calling +61 893 386 600 phone number 5 5 users reported that they have successfully reached Shell by calling +61 893 386 600 phone number Click down if you have unsuccessfully reached Shell by calling +61 893 386 600 phone number 2 2 users reported that they have UNsuccessfully reached Shell by calling +61 893 386 600 phone number
    43%
    Confidence score
    Australia
    +64 44 714 519
    +64 44 714 519
    Click up if you have successfully reached Shell by calling +64 44 714 519 phone number 1 1 users reported that they have successfully reached Shell by calling +64 44 714 519 phone number Click down if you have unsuccessfully reached Shell by calling +64 44 714 519 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +64 44 714 519 phone number
    100%
    Confidence score
    New Zealand
    +43 800 080 299
    +43 800 080 299
    Click up if you have successfully reached Shell by calling +43 800 080 299 phone number 3 3 users reported that they have successfully reached Shell by calling +43 800 080 299 phone number Click down if you have unsuccessfully reached Shell by calling +43 800 080 299 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +43 800 080 299 phone number
    100%
    Confidence score
    Austria
    +45 79 203 522
    +45 79 203 522
    Click up if you have successfully reached Shell by calling +45 79 203 522 phone number 1 1 users reported that they have successfully reached Shell by calling +45 79 203 522 phone number Click down if you have unsuccessfully reached Shell by calling +45 79 203 522 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +45 79 203 522 phone number
    100%
    Confidence score
    Denmark
    +33 157 606 100
    +33 157 606 100
    Click up if you have successfully reached Shell by calling +33 157 606 100 phone number 2 2 users reported that they have successfully reached Shell by calling +33 157 606 100 phone number Click down if you have unsuccessfully reached Shell by calling +33 157 606 100 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +33 157 606 100 phone number
    100%
    Confidence score
    France
    +49 40 809 080 513
    +49 40 809 080 513
    Click up if you have successfully reached Shell by calling +49 40 809 080 513 phone number 1 1 users reported that they have successfully reached Shell by calling +49 40 809 080 513 phone number Click down if you have unsuccessfully reached Shell by calling +49 40 809 080 513 phone number 1 1 users reported that they have UNsuccessfully reached Shell by calling +49 40 809 080 513 phone number
    Germany
    +353 972 7100
    +353 972 7100
    Click up if you have successfully reached Shell by calling +353 972 7100 phone number 2 2 users reported that they have successfully reached Shell by calling +353 972 7100 phone number Click down if you have unsuccessfully reached Shell by calling +353 972 7100 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +353 972 7100 phone number
    100%
    Confidence score
    Ireland
    +39 200 695 000
    +39 200 695 000
    Click up if you have successfully reached Shell by calling +39 200 695 000 phone number 2 2 users reported that they have successfully reached Shell by calling +39 200 695 000 phone number Click down if you have unsuccessfully reached Shell by calling +39 200 695 000 phone number 1 1 users reported that they have UNsuccessfully reached Shell by calling +39 200 695 000 phone number
    33%
    Confidence score
    Italy
    +31 900 202 2710
    +31 900 202 2710
    Click up if you have successfully reached Shell by calling +31 900 202 2710 phone number 2 2 users reported that they have successfully reached Shell by calling +31 900 202 2710 phone number Click down if you have unsuccessfully reached Shell by calling +31 900 202 2710 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +31 900 202 2710 phone number
    100%
    Confidence score
    Netherlands
    +47 51 693 000
    +47 51 693 000
    Click up if you have successfully reached Shell by calling +47 51 693 000 phone number 2 2 users reported that they have successfully reached Shell by calling +47 51 693 000 phone number Click down if you have unsuccessfully reached Shell by calling +47 51 693 000 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +47 51 693 000 phone number
    100%
    Confidence score
    Norway
    +351 214 200 400
    +351 214 200 400
    Click up if you have successfully reached Shell by calling +351 214 200 400 phone number 1 1 users reported that they have successfully reached Shell by calling +351 214 200 400 phone number Click down if you have unsuccessfully reached Shell by calling +351 214 200 400 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +351 214 200 400 phone number
    100%
    Confidence score
    Portugal
    +7 499 923 2103
    +7 499 923 2103
    Click up if you have successfully reached Shell by calling +7 499 923 2103 phone number 2 2 users reported that they have successfully reached Shell by calling +7 499 923 2103 phone number Click down if you have unsuccessfully reached Shell by calling +7 499 923 2103 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +7 499 923 2103 phone number
    100%
    Confidence score
    Russia
    +34 915 370 100
    +34 915 370 100
    Click up if you have successfully reached Shell by calling +34 915 370 100 phone number 1 1 users reported that they have successfully reached Shell by calling +34 915 370 100 phone number Click down if you have unsuccessfully reached Shell by calling +34 915 370 100 phone number 1 1 users reported that they have UNsuccessfully reached Shell by calling +34 915 370 100 phone number
    Spain
    +1 (514) 356-7000
    +1 (514) 356-7000
    Click up if you have successfully reached Shell by calling +1 (514) 356-7000 phone number 0 0 users reported that they have successfully reached Shell by calling +1 (514) 356-7000 phone number Click down if you have unsuccessfully reached Shell by calling +1 (514) 356-7000 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +1 (514) 356-7000 phone number
    Canada
    +27 119 967 000
    +27 119 967 000
    Click up if you have successfully reached Shell by calling +27 119 967 000 phone number 8 8 users reported that they have successfully reached Shell by calling +27 119 967 000 phone number Click down if you have unsuccessfully reached Shell by calling +27 119 967 000 phone number 3 3 users reported that they have UNsuccessfully reached Shell by calling +27 119 967 000 phone number
    45%
    Confidence score
    South Africa
    +55 50 895 700
    +55 50 895 700
    Click up if you have successfully reached Shell by calling +55 50 895 700 phone number 1 1 users reported that they have successfully reached Shell by calling +55 50 895 700 phone number Click down if you have unsuccessfully reached Shell by calling +55 50 895 700 phone number 1 1 users reported that they have UNsuccessfully reached Shell by calling +55 50 895 700 phone number
    Mexico
    800 727 5270
    800 727 5270
    Click up if you have successfully reached Shell by calling 800 727 5270 phone number 1 1 users reported that they have successfully reached Shell by calling 800 727 5270 phone number Click down if you have unsuccessfully reached Shell by calling 800 727 5270 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling 800 727 5270 phone number
    100%
    Confidence score
    Brazil
    +971 26 333 620
    +971 26 333 620
    Click up if you have successfully reached Shell by calling +971 26 333 620 phone number 1 1 users reported that they have successfully reached Shell by calling +971 26 333 620 phone number Click down if you have unsuccessfully reached Shell by calling +971 26 333 620 phone number 0 0 users reported that they have UNsuccessfully reached Shell by calling +971 26 333 620 phone number
    100%
    Confidence score
    UAE
    +86 106 529 6616
    +86 106 529 6616
    Click up if you have successfully reached Shell by calling +86 106 529 6616 phone number 1 1 users reported that they have successfully reached Shell by calling +86 106 529 6616 phone number Click down if you have unsuccessfully reached Shell by calling +86 106 529 6616 phone number 2 2 users reported that they have UNsuccessfully reached Shell by calling +86 106 529 6616 phone number
    China
    +81 332 181 771
    +81 332 181 771
    Click up if you have successfully reached Shell by calling +81 332 181 771 phone number 1 1 users reported that they have successfully reached Shell by calling +81 332 181 771 phone number Click down if you have unsuccessfully reached Shell by calling +81 332 181 771 phone number 1 1 users reported that they have UNsuccessfully reached Shell by calling +81 332 181 771 phone number
    Japan
    More phone numbers
  3. Shell emails
  4. Shell address
    Carel van Bylandtlaan 16, The Hague, 2596, Netherlands
  5. Shell social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 11, 2024
Shell Category
Shell is ranked 1 among 46 companies in the Automotive Fueling and Charging category
#01 Shell Shell #02 British Petroleum British Petroleum #03 Caltex Caltex #04 GasBuddy GasBuddy #05 Lukoil Lukoil

Most discussed complaints

Fuel card
1
(opinions to this review)
 Nose ring cashier - rude!
1
(opinions to this review)
 Bad GM named will
1
(opinions to this review)
 Gas pump price wrong
1
(opinions to this review)
 Lost card or stolen card how hard is that.?
1
(opinions to this review)
Shell Alternatives
Cenex 21 reviews AtoB 7 reviews CITGO 83 reviews Coles Express 35 reviews Caltex 128 reviews