Menu
For Business Write a review File a complaint
Collection Bureau of America Customer Service Phone, Email, Contacts

Collection Bureau of America
Reviews and Complaints

www.collectionbureauofamerica.com

Learn how the rating is calculated

5.0 15 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Collection Bureau of America Complaints 15

ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Collection Bureau of America has left an official reply on this complaint.

Collection Bureau of America I am not liable for this debt with 05 DS SERVICES OF AMERICA *** and I do not have a contract with CCollection Bureau of America plus they did

I am not liable for this debt with 05 DS SERVICES OF AMERICA *** and I do not have a contract with CCollection Bureau of America plus they did not provide me with the original application like I asked.Date Transaction: 11/01 Date of First Issue: 09/14 Amount Disputed: 428 Account Number:

Read full review of Collection Bureau of America and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
C
C
C. Kerluke
Verified customer This complaint was posted by a verified customer. Learn more

I am not liable for this debt and I do not have a contract with this account plus they did not provide me with the original application like I asked.

ComplaintsBoard
G
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Collection Bureau of America I have been trying to get in contact with someone regarding my account for a long time

I have been trying to get in contact with someone regarding my account for a long time. I have absolutely no idea who the original creditor is. This account has been my credit for much longer than 7 years and I have no knowledge of this account and they wont remove it. Ive disputed this account for years with no resolution. I just want it off my credit.

Read full review of Collection Bureau of America
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
O
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Collection Bureau of America has left an official reply on this complaint.

Collection Bureau of America The Section 807 of FDCPA (15 U

The Section 807 of FDCPA (15 U.S. Code ***e) was violated by this creditor in the sense that they were using deceptive and misleading representations for collecting the debt. Thus, it is their obligation to delete the account due to this violation of the law as well as they need to stop furnishing inaccurate information to the credit reporting agencies.

Read full review of Collection Bureau of America and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
D
D
D. Mayert
Verified customer This complaint was posted by a verified customer. Learn more

I am not liable for this debt with 05 DS SERVICES OF AMERICA *** and I do not have a contract with Collection Bureau of America (CBA) plus they did not provide me with the original application like I asked.

Is Collection Bureau of America Legit?

Collection Bureau of America earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Collection Bureau of America stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Collection Bureau of America's reputation as a trustworthy leader in their field. Customers can rely on Collection Bureau of America's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Collection Bureau of America. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Collection Bureau of America resolved 100% of 15 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

The age of Collection Bureau of America's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Collectionbureauofamerica.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Collectionbureauofamerica.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a collectionbureauofamerica.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

Collectionbureauofamerica.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Collectionbureauofamerica.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Collection Bureau of America.

However ComplaintsBoard has detected that:

  • No reviews for collectionbureauofamerica.com on popular sites. Be cautious and do additional research. Look for information about the Collection Bureau of America and be careful with personal information or transactions.
  • Collectionbureauofamerica.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The collectionbureauofamerica.com may offer a niche product or service that is only of interest to a smaller audience.
  • Collection Bureau of America protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Collection Bureau of America has left an official reply on this complaint.

Collection Bureau of America The account was recently added to my credit report and in collections

The account was recently added to my credit report and in collections. I never receive any letters or notifications about this account. It was not until I received an alert from my credit monitoring service that an account was added to my report and in collections. It would have been great if I would have been noticed about this account before hitting collection so that I can research this company. I have no knowledge about this account.

Read full review of Collection Bureau of America and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
C
C
C. Sauer
Verified customer This complaint was posted by a verified customer. Learn more

I am a victim of identity theft. I am writing to request that you block the following fraudulent information from my credit report. I have no idea how the theft took place. I also have no knowledge of any suspects.

ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Collection Bureau of America I reached out to CBA to settle an account that is on my account

I reached out to CBA to settle an account that is on my account. I emailed the company on 6/4 and received no response and emailed again 3 months later requesting proof that this account was mine. After a year of no response I hired a third party to dispute this account. The company refused to send any information to me after 1 year and 3 months. I paid this account to settle it off my account and it is still not processed as paid yet the amount is increasing on my account. I want this account removed from my credit immediately.

Read full review of Collection Bureau of America
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Collection Bureau of America I am not liable for this debt with 05 DS SERVICES OF AMERICA acct 170504XX and I do not have a contract with Collection Bureau of America (CBA)

I am not liable for this debt with 05 DS SERVICES OF AMERICA acct 170504XX and I do not have a contract with Collection Bureau of America (CBA) plus they did not provide me with the original application as I asked. I live in NC the statute of limitations on the collection here is 3 yrs. I have sent multiple letters asking for the original contract, they never provided one as it does not exist. The original account was from 2015. They have re-aged the debt to 12/21 which is not legal. Please remove this from my credit accounts immediately.

Read full review of Collection Bureau of America
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Collection Bureau of America has left an official reply on this complaint.

Collection Bureau of America I DO NOT owe ** water service anything because they failed to deliver water on time (4 weeks late) and so I called in Sparklett's myself, which

I DO NOT owe *** water service anything because they failed to deliver water on time (4 weeks late) and so I called in Sparklett's myself, which they charged me for the remaining balance and deleted the previous balance. I have also emailed the *** water service do clarify the situation, which I never was responded to. So now I get this semi-scam looking letter to my parents who doesnt speak english well who almost paid for the duplicate charge. Unless you can prove that I did not pay for the service (which I never received), then delete this unreasonable charge or I will have to take legal actions to remove false charges.

Read full review of Collection Bureau of America
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
K
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Collection Bureau of America has left an official reply on this complaint.

Collection Bureau of America This account hit my credit report on June

This account hit my credit report on June . I called the number listed and they could not find my at all. They provided 2 home addresses that I have never resided in. They were unable to find me by name, phone number, email and social security. They were unable to find me in any way but still attempted to collect a debt payment. When I finally spoke with a manager they took my email address and explained that they would send me a billing explaination of the charges in which I also never received. If they are unable to locate me then how are they able to continue to hit my credit report and score. I would like for this charge to be removed from credit score

Read full review of Collection Bureau of America
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Collection Bureau of America has left an official reply on this complaint.

Collection Bureau of America Dispute of Incorrect Collection on Credit Report Dated 1/18 for $124

I am writing to dispute a collection item placed on my credit report on 1/18 for $124. The Collection Bureau of America placed the collection item. I used their services from July 22, to August 22, but was erroneously billed for an additional month (August 22, to September 22) for services not rendered. I contested this charge with both the service provider and my credit card company. The credit card company resolved the dispute, confirming no goods/services were received and issued a permanent credit. The credit bureau also resolved my dispute favorably.

Read full review of Collection Bureau of America
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Collection Bureau of America has left an official reply on this complaint.

Collection Bureau of America I started a water delivery service in 2016 or so

I started a water delivery service in 2016 or so. I canceled the account and a driver picked up our water dispenser, and water bottles. I never heard anything else from the company until this collection account showed up on all three of my credit files. I called both Sparkletts and the Collection Bureau of America. I explained this account should be at a $0 balance. They are still charging me for equipment and bottles a driver for the company picked up. I also tried settling the account three times once with the original company and twice with the collections company, so it would be taken care of even though I returned everything and paid it already. I even have three new accounts with the same water delivery company currently that are always paid on time too. Please reach out to resolve.

Read full review of Collection Bureau of America
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Collection Bureau of America has left an official reply on this complaint.

Collection Bureau of America I am a victim of identity- theft

I am a victim of identity- theft. I am writing to request that you block all accounts disputed as fraudulent on my credit reports with Transunion, Equifax, and Experian. This information does not relate to any transactions I have made. I did not give anyone authorization or consent to use my personal information. I hereby exercise my legal rights enacted by Congress and The *** which explicitly states when a victim of identity-theft dispute a fraudulent account on his/her credit report it shall be honored by all credit bureaus and all fraudulent information should be blocked within 4 days and proper notification shall be given to all data furnishers pursuant to section 605b of The Federal Fair Credit Reporting Act.1. Collection Bureau of America bal. $$248.00 Acct #

Read full review of Collection Bureau of America
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Collection Bureau of America This company is fraudulently reporting an account that does not belong to me to the credit bureaus

This company is fraudulently reporting an account that does not belong to me to the credit bureaus. I made contact with them July 9 once I noticed it on my credit report. They were requesting my social security number over the phone in order to give me any information about the account in collections and I refused. I did give them my name, address and phone number and none of which were associated with the account in question. The account in collections is coming from DS Services, which is a water delivery service in Atlanta, GA and I live in Niceville, FL and have for over 11 years and never made a purchase for water delivery. I contacted DS Services and verified they have no customer purchase with my name, number or address. The alleged purchase was made on December 20 and there were no payments made and so it was turned over to collections with Collection Bureau of America and I believe someone at Collection Bureau of America tied this account to my social security number in some way by accident and it needs to be investigated as fraud.

Read full review of Collection Bureau of America
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Collection Bureau of America has left an official reply on this complaint.

Collection Bureau of America On 3/22/22 I was contacted by an individual from this agency who yelled when I asked for documentation.

On 3/22/22, an individual from the agency reached out to me. Upon requesting documentation, she began yelling and acting obnoxiously because I mentioned I would consult the company for the information she couldn't provide. After explaining the situation to the company, she sought help from her colleague. Her colleague, equally upset, insisted they were not obligated to provide the information immediately as they were a collections agency, not a water company. I asked for a supervisor due to her unprofessionalism, but the supervisor's conduct was no better. As a collections agency, they should adhere to regulations that forbid intimidation and abuse. Yet, every representative I've spoken to has yelled at me, hung up, and ignored my account concerns. Despite numerous calls for assistance, no one was helpful, especially after I informed them the debt was invalid. I've been in touch with DS Services to correct errors and a ticket was opened regarding my account access issue, which remains unresolved. I've communicated with multiple staff members and have documentation. I owe nothing to Collections Bureau of America as I have no contract with them.

Read full review of Collection Bureau of America
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Collection Bureau of America has left an official reply on this complaint.

Collection Bureau of America This is in regards to account #***XXX

This is in regards to account #***XXX. CBA, this unknown to me company claims I allegedly owe them money. I have been monitoring my consumer reports and gathering evidence that they have been in violation of the *** Fair Debt Collections Practices Act. CBA has been furnishing an unverified account and inaccurate balance information and illegally charging me $1.00 to $3.00 every month for the past 22 months and re-aging this account on my consumer reports. What are they continuously charging me for? Currently, as of consumer report generated on 16 February 2022 They are reporting on my TransUnion report a balance of $404.00 and on my Experian and Equifax a balance of $405.00 which obviously is inaccurate information. So, which one is it? My consumer reports also state that the original balance is $374.00. What is this charge for? If this is accurate, then how is my original balance lower than my current balance? I am requesting that they permanently delete furnishing of this alleged, inaccurate and unverifiable account to all consumer reporting agencies immediately. Here is just one of the laws they have broken:FDCPA section 808 [15 USC ***f] Unfair practices A debt collector may not use unfair or unconscionable means to collect or attempt to collect a debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section: (1) The collection of any amount (including any interest, fee, charge, or expense incidental to the principal obligation) unless such amount is expressly authorized by the agreement creating the debt or permitted by law. So, please have them forward me the wet ink signature contract/agreement that I have with this company authorizing that I have agreed to any of these fraudulent charges. Again, Collection Bureau of America needs to get this account off of my consumer reports as soon as possible.

Read full review of Collection Bureau of America
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Collection Bureau of America has left an official reply on this complaint.

Collection Bureau of America I checked my credit report and noticed I had a collection from (Collection Bureau of America)

I checked my credit report and noticed I had a collection from (Collection Bureau of America).) that was opened in (February 01) balance is ($217.00) with account number starting in (***) I do not recall and am not liable for. This alleged debt is not mine I never entered into a signed agreement or completed an original contract with (Collection Bureau of America). This inaccurate collection is not mine. I never provided any written consent or permissible purpose for this allege creditor to report on my consumer report. I AM THE ORIGINAL CREDITOR and THE ONLY ONE who can extend credit or permission to report to my consumer report. This is a violation of 15 U.S. Code ***b permissible purposes of consumer reports.According to 15 U.S. CODE ***b(a)(2)- Permissible purpose, of consumer reports. (A) in general Subject to subsection (c) any consumer reporting agency may furnish a consumer report under the following circumstances and no other (2) In accordance with the written instructions of the consumer to whom it relates. I NEVER PROVIDED WRITTEN PERMISSION OR ANY CONENT to pull my consumer report. This is a violation and also aggravated identity theft! 15 U.S. Code ***n- a In general Any person who willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer in an amount equal to the sum of (1)(A) any actual damages sustained by the consumer as result of the failure or damages of not less than $100 and not more than $1,000 or (3) in the case of any successful action to enforce any liability under this section the costs of the action together with reasonable attorneys fees as determined by the court.I demand all collection activity to cease immediately and for this inaccurate collection to be removed and deleted from my credit report immediately I am more than willingly to file for litigation and will report you to the *** and FTC.

Read full review of Collection Bureau of America
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Collection Bureau of America Reviews 0

Looks like Collection Bureau of America has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Collection Bureau of America, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Collection Bureau of America

Screenshot Collection Bureau of America
Collection Bureau of America (CBA) is a well-established debt collection agency that has been providing its services in the United States for over 50 years. The company has a strong reputation for delivering effective debt recovery solutions to its clients, which include healthcare organizations, financial institutions, and government entities among others.

CBA has a team of highly experienced and professional debt collectors who are trained to handle even the most complex debt recovery cases. The company uses advanced technologies and sophisticated strategies to locate and contact debtors, negotiate payment arrangements and recover outstanding debts from individuals and businesses.

One of the key strengths of CBA is its commitment to compliance with ethical and legal standards. The company strictly adheres to all state and federal laws governing debt collection, including the Fair Debt Collection Practices Act (FDCPA) and Telephone Consumer Protection Act (TCPA). This ensures that debtors are treated with respect and dignity while also protecting the interests of its clients.

CBA operates with transparency and accountability. Its clients are kept abreast of the progress made in the recovery process and are provided with detailed reports on the status of their accounts. The company has a user-friendly online portal that allows its clients to access their accounts, view collection reports and communicate with their account managers.

In conclusion, Collection Bureau of America is a reputable and reliable debt collection agency that has demonstrated its ability to deliver results to its clients. The company's commitment to professionalism, compliance, and transparency has earned it a strong reputation in the industry.

Overview of Collection Bureau of America complaint handling

Collection Bureau of America reviews first appeared on Complaints Board on Mar 6, 2023. The latest review I am not liable for this debt with 05 DS SERVICES OF AMERICA *** and I do not have a contract with CCollection Bureau of America plus they did was posted on Apr 4, 2023. The latest complaint I am not liable for this debt with 05 DS SERVICES OF AMERICA *** and I do not have a contract with CCollection Bureau of America plus they did was resolved on Apr 04, 2023. Collection Bureau of America has an average consumer rating of 5 stars from 15 reviews. Collection Bureau of America has resolved 15 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Collection Bureau of America Contacts

  2. Collection Bureau of America phone numbers
    +1 (510) 781-5100
    +1 (510) 781-5100
    Click up if you have successfully reached Collection Bureau of America by calling +1 (510) 781-5100 phone number 0 0 users reported that they have successfully reached Collection Bureau of America by calling +1 (510) 781-5100 phone number Click down if you have unsuccessfully reached Collection Bureau of America by calling +1 (510) 781-5100 phone number 0 0 users reported that they have UNsuccessfully reached Collection Bureau of America by calling +1 (510) 781-5100 phone number
    +1 (510) 781-5128
    +1 (510) 781-5128
    Click up if you have successfully reached Collection Bureau of America by calling +1 (510) 781-5128 phone number 0 0 users reported that they have successfully reached Collection Bureau of America by calling +1 (510) 781-5128 phone number Click down if you have unsuccessfully reached Collection Bureau of America by calling +1 (510) 781-5128 phone number 0 0 users reported that they have UNsuccessfully reached Collection Bureau of America by calling +1 (510) 781-5128 phone number
    Account Receivable
  3. Collection Bureau of America emails
  4. Collection Bureau of America address
    25954 Eden Landing Rd, Hayward, California, 94545-3836, United States
  5. Collection Bureau of America social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 12, 2024
Collection Bureau of America Category
Collection Bureau of America is ranked 30 among 71 companies in the Credit and Lending category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.