Comdata
Reviews and Complaints

I recently started working at a restaurant and I was given a pay card that i'll be receiving my money on. When I called the number to activate my card I was told to enter the card number then asked to enter my birthdate so I could create a pin and activate my card but it would keep saying that my birthdate didn't match my account and my boss said everything was correct so I know that my birthdate isn't wrong on my account. I talked to a representative and they told me I had to wait 48 hours to activate. After 48 hours I still am unable to activate my card.

My comdata card has the allpoint symbol on it so I went to the allpoint atm because its supposed to be a free charge to withdrawl money. I first checked my balance and it printed a receipt that said I had a balance of $355.27. I then proceeded to withdrawl $340.00 out of my account, except the atm processed the transaction for longer than normal and said "your transaction has been cancelled we cant proccess your transaction at this time." and then switched screens and said "thank you for using this atm." no money came out of the machine and so I then re-entered my card and checked my balance and it printed a receipt that said I had a balance of $12.27. At this point I took the receipts to the cashier in the cvs and asked what I should do, and she said to call the number on the atm because there was nothing she could do.

On july 12, 2018 I went to get mcdonald's and my card was denied two times so I used a different card that I happened to have. When I was leaving the mcdonald's I got an update on my phone telling me that I was charged twice for the meal. So now i've been charged even though the card said that it was declined. Also the card didn't ask me once for my pin number which seems bizzare and crazy. Overall this card is faulty and declines your transcactions no matter where you are. It basically just steals your money whenever it pleases and it's extremely annoying. I will be calling customer service.

I was incarcerated from march 8 2018 to may 4 2018.in between that time I had my last pay check loaded to my card but when I came home to check the balance on my card it was $0. Online it tells me I had several charges from playstation all from march 13 to the end of march that I could not have made. I disputed those transactions and was told there was nothing you could do for me to contact playstation. I contacted playstation after emailing comdata fraud disputes and getting no reply and they can only refund 54.36 back out of 524.00 in fraudulent charges. My case number with playstation is [protected]. They will not refund the rest and this issue needs dealt with! I worked hard for my money and want it back!

I have never in my life heard of comdata, also going as comdata payment innovation.
I received in the mail a letter from comdata, po box 220430, chantilly, va 20153 which included:
-a copy of a master card to activate
-a welcome letter from comdata
-a comdata cardholder agreement booklet

According to their letter "your company has chosen the comdata card - the most advanced way to provide you with your funds" and also "activate you card immediately."
The accompanied booklet states "this card is a prepaid card and not a credit card. You do not have a credit line or overdraft protection…" and "these cards are offered exclusively to businesses for purposes of distributing non-payroll funds. Only the company may load value to your card, and you may redeem the value loaded to your card…"
Except as to what I said again, I have never in my life heard of this company. They have included a plastic master card for me to activate too.
I do not work for any company, so no one is adding funds to any account for me to pick up or activate.
This is obviously a fake scam company. I have never and will never do business with them. Yet they are mailing out master cards to try to fool people into their "user agreement" for something that is not even a real bank account or even a real master card. Absolutely outrageous.
Reading thru the reviews on various other pages, comdata has a history of scamming people for years it seems. If you get this fake card, do not activate it. No one is trying to send you "non-payroll funds" for anything, they are scammers who are trying to steal your personal information and apparently get your consent for who knows what scam.
It is also the same company as the one listed in tn, same website information, phone number is listed as 888.265.8228.

I submitted disputes twice already and no one has contacted me on anything. Its been 11 days since the first disputes. No one still hasn't contacted me or refund my money. I've called people they send me to some ones voicemail I gave them my info several times. They put a hold on my card card and there was someone else using the other card which I had lost didn't know if they put a hold on the account that the other card could still be used. So while they put a hold on the card I was using at the time they let the other card open for use and some one was using it while the card I had was on hold. When my other card finally made which took about a month or so because they kept sending the replacement card to my old address after numerous of times me telling them my new address so when I got the replacement card it was zero dollars. I've been trying to get this situation solved since november

About a month ago, we decided to start giving fuel advance. Our factoring co. Gave 1500 dollars or half the load to someone who falsified all the documents. We have talked with the factoring co, comdata, local law enforcement, as well as where our load wound up, in texas, also in california where the load originated. No one will do anything. Comdata is the only check we have had stolen in the past 15 yr. We have been in this business. They preach security but don't stand behind their business product. Our factoring co. Cut another 180 dollars out of our account a few minutes ago and gave us the 20 dollars left over. We are struggling to survive as it is and christmas time is here. If I had any choice of the way I would be paid now, I would not choose comdata. They can't tell me they didn't have surveillance cameras where the check was cashed. Over the years I have told the bank tellers, sorry, but these are the most secure checks. It always takes twice as long to do my banking because of the call ins. Comdata is not the reputable company we thought they were!

Unfortunately, the new job that I am really excited about uses comdata. I haven't even started getting paid yet, and have had two negative experiences already! The first one should have been a very simple lost/stolen replacement card. The card was sent to the wrong address and I admitted that it could very well have been my fault. I was transferred all over the place just to have the issue resolved and a new card issued. Then today, I got two new cards in the mail. I wasn't sure which one I should activate, but when I went through the ivr, it required that I put in a card number (so I just picked one) and it activated it. I got to a customer service rep (who right off the bat sounded absolutely miserable) and I explained the situation to her. I told her that I wasn't sure if I activated the right card, or if it mattered, and that I just needed to know if I activated the right card. All she kept repeating was "the card ending in * is active." I re-worded my issue multiple times and by the fourth or fifth time that she told me that my card was active, I said, "I don't think that you're understanding my question. I know that the card is active (for the 5th time), that is not my question. Do you think that you could transfer me to someone else please? (in my most polite voice that I use when I am at work) instead of transferring me, I sat in what I thought to be the qeue for another rep, until I was disconnected...
All said and done, I would not be using this company if I had a choice. They are disorganized and have zero customer service. I still don't know if I activated the right card, but I guess calling them isn't going to answer my question anyway...

I was in horrible situation. The company comdata network inc somehow got the access to my account and they started to take money from me. I noticed it on time and simply blocked it. These # refused everything and of course they didn’t return the stolen sum. I just wanted to warn other people that the company is awful and really dishonest. I wonder if there are people, who faced the same problem? I really need help or any useful advice. Please, post your comments and ideas. Thanks.

Comdata want's to profit on transactions and employee wages from their employer. Nobody should use comdata unless there is no option to use their financial services. There direct deposit options are limited in the amount and are based on profiting the most possible from every direct depost, atm transfer as well as wage transfer. Its great for an easy money cashing scheme. Comdata is based on steeling hard earned money on charging for financial transactions, screw comdata and all those who profit from their fraudulant banking ways. Comdata specifically made claims of false information from my employer to prevent users from transferring funds from their own account to not use comdata in any way possible.

Comdata Inc., is a money transmitter. They operate in many states from South Carolina to California. Independent drivers utilize their services to be paid more quickly than the 60 to 90 days for invoices. By paying for 7.5% or more to factor the bills through Comdata, the pay is supposed to be posted within two days. This high rate account is supposed to be no recourse. Meaning, is the shipper or biller does not pay, the transportation company or driver submitting the bills to Ceridian will not attempt to collect from them. That is the purpose for the 7.5% or higher service fee, this is in addition to paying to use Comchecks for funds your own company has earned, etc. They make customers pay for their errors and don't alert customers when there's a problem, they just deduct money from their accounts.

The scam perfected by them include Chandra Jackson, a portfolio manager and her supervisior Richard Packard (Director of Portfolio Manager), operates like this: After customers become dissatisfied by the violation of the contract through constant recourse money grabs, the customer attempts to close their account, retrieve all money in the account and have their name released from the UCC Filing. Comdata instructs their employees to refuse to do all three for months. Thus, preventing the customer from obtaining the services of another factoring company/money transmitter, which is not allowed by law. Comdata then stalls by sending false emails to customers when they leave, refuse to answer or return phone calls, send complaints to their Florida and other offices and block all calls and emails from submission.

Comdata causes tremendous financial hardships, especially for small transportation companies by their mob actions and instruct their employees to state, "The needs of current customers come first, and we'll get to you when we can." This has happened to our company, and after waiting a full 30 days, Ceridian/Comdata then illegally retains the last pay from our invoices and the money in our account. The cover-up is not a clean as it could be, due to a few honest employees in accounting who admitted in writing that the account has been closed for 18 months now, but someone is blocking the return of the money.in conversations with other companies and individuals that Comdata has scammed, it has been explained that the scam works because small companies cannot afford to wait 30 days or beg and plead for their money back. It will run them out of business. They do it to keep you at Comdata!

Comdata owes our company hundreds of dollars for money from this account that was closed in September 2008, and for the $20.00 per month late fees for unpaid funds. Do not do any business with Comdata Financial, Comdata Network or Ceridian their parent company. COMDATA SCAMS CUSTOMERS!