Comerica Bank
Reviews and Complaints

I am in a dispute with California regarding an vehicle they claimed was located and driven in their state during 2014. The auto was actually in Michigan and registered in MI during that period. CA incorrectly was trying to collect vehicle registration fees, plus penalties. Comerica allowed CA to levy $1, 704 out of my account. I now have no leverage to resolve the matter. When Comerica let CA take the funds, they over-drafted my account and now charging it a $6 daily over-draft fee. Comerica never informed me they were doing this. I found out when they said the account had a negative balance. By the way, I am a 30 plus year customer.

This bank should be fined, closed and made to pay all the middle income people who have been cheated, stole from and helped by this bank to take your money! Nice when you have lots of money! Very crappie when you do not! No help when you are stole from or cheated! Allowing everyone to cheat you! Their fraud crap is a lie just to waste your time! I think the corruption if insane! Anyone know of a Class action suit, let me know ! The banks should have been forced to close and Not bailed out! Now they are still finding ways to screw you out of your money a Dollor at a time ! This place needs to be investigated and make to pay for the sick way normal people are treated! They have found me wrong every time someone cheated me !, , Xmas 2013 I had someone steal 600$ 4 time in Seattle which I was not at! Noe the bounce checks so you have to keep paying their fees!

On October 3 my monthly direct deposit to my account from my social security was made. I made a funds transfer to make a credit card payment on October 3 and I was charged $25 because I was told that the funds were not available.
When I checked my account activity it shows that the balance at the time of the transfer was $686 which is the correct amount in my account after my social security direct deposit was credited.

Twice now in the last 2 months major deposits into Comerica Bank have 'not been scanned' after we made the deposit i.e. the funds never appeared into our account until we called and instigate an investigation. TwiceApparently they are having a problem with their scanners?
If you run a business, this banking unreliability is unacceptable.

My husband went into the lobby to ask about the $42 fee on our account. They said we had an overdraft (which never shows on the account) and that we should change to a "no fee" account. Once again there is a $35 service fee on our account this month. So much for a no fee account. I counted the transactions on our account for the month and there were 46. There are so many banks that have free business checking for up to 200 transactions per month. Just don't even bother with this bank. They are greedy and incompetent!
Now I have to go into the lobby and try to get the fee back that I was not supposed to be charged. Just not worth the time and aggravation. Stay away!

on my Debit card January second i was to make a purchase when i went to pay my debt card was minuse $12.99 for what i do not no it was just taken i would like to locate the source

I withdrew all of my money and closed my account over a month ago. They immediately put a 5.00 fee against my (closed) account, which of course was immediately overdrawn, because there was nothing in the "closed" account. They have contracted a collection agency against me and they have been calling me 6-8 times daily to try and collect 42.00 plus in their fees. 5.00 because they "said so" (and needed a random amount to overdraw) and another 37.00 because their "SAID SO" 5.00 was was overdrawn. STAY AWAY FROM THIS BANK! CONSIDER YOURSELF WARNED! POOR BUSINESS PRACTICES!

I have never been treated so badly by any "customer service" rep. Her name was Nelly, she was beyond rude. In fact, I have never been treated that badly in my life. WIll be contacting BBB to let them know what kind of business this bank is running. Not only did Comerica not send me out a new card before mine expired, they then said they were Rushing a card to me and I should get it in 4 days... A week later still no way to get money from my account besides having to actually deal with the horrible service in the bank. I called and card services said they manager at the Comerica Bank here in Arizona NEVER actually had a new card sent out to me. So now I have to wait another 7-10 days before I can get "another" card. I have been with this bank for 26 years and am no longer able to stand the lack of customer service this bank offers. What bank can't issue a temp. replacement ATM card?

COMERICA BANK IMPROPERLY DEACTIVATED MY CARD THAT I REPORTED STOLEN ON OR ABOUT THE 15-16 OF MARCH. SUBSEQUENTLY MY ENTIRE SSI BENEFIT WAS TAKEN FROM MY ACCOUNT. A NEW CARD WAS ISSUED TO ME AS IF THE CARD( #[protected]) AS WAS DEACTIVATED. WHEN I CONTACTED THE DIRECT EXPRESS PEOPLE AT [protected] I WAS TOLD FOR THE SECOND TIME THAT THE CARD WAS GOING TO BE DEACTIVATED, AND THE CARD THAT I NOW HOLD [protected]) WOULD HAVE MY BENEFITS POSTED ON IT. BEFORE HANGING UP I WAS TOLD THAT THREE TRANSACTIONS HAD JUST BEEN MADE IN INCREMENTS OF $201 EACH. I AM ATTEMPTING TO FILE A POLICE REPORT BUT IT IS IMPERATIVE THAT I RECEIVE SOME CORRESPONDING INFORMATION FROM THE BANK. IN CONCLUSION, IT APPEARS TO BE THE FAULT OF COMERICA BANK BECAUSE THEY IMPROPERLY DEACTIVATED MY CARD THAT I REPORTED STOLEN ON OR ABOUT THE 15-16 OF MARCH. I AM ATTEMPTING TO FILE A POLICE REPORT BUT IT IS IMPERATIVE THAT I RECEIVE SOME CORRESPONDING INFORMATION FROM THE BANK. IN CONCLUSION, I HAVE BEEN INFORMED BY LEGAL COUNSEL THAT IT APPEARS TO BE THE FAULT OF THE BANK (COMERICA) AS A SECOND CARD SHOULD NOT HAVE BEEN ISSUED WITHOUT FIRST CONFIRMING THAT THE REPORTED STOLEN CARD [protected]) WAS PROPERLY DEACTIVATED. I AM HOPEFUL THAT WE CAN RESOLVE THIS MATTER WITHOUT ANY LEGAL ACTIONS AGAINST THE BANK BEING NEEDED.
AGAIN MY CURRENT PHONE NUMBER IS [protected]
RESPECTFULLY, MR. SHERIDANN BLAIR LAWRENCE [protected]

They do not fulfill on anything that they promise. I specifically asked to cancel relationships with certain online businesses. I even signed documentation to stop ACH transactions on my account. They continue to charge and accept fees. Terrible company.
Another great con for them is this. I set up a free bank account. There were no monthly fees. In January of this year I receive a MISC. $5 fee saying it is for monthly maintanence. Then they don't charge me for Feb. or March.

I had a business bank account for over a year with Comerica because they could support our California and Michigan offices. Well the time came to get an address updated and new debit cards. The Comerica rep asked me for paperwork that they lost, so I went and got the paperwork for them and then they didn't follow up. I called, called, called then finally the same reprensentative in the branch in Clarkston, Michigan answered and said she can't speak with me and the manager would call me. The manager called and said we have to terminate the relationship. I did nothing wrong, so I was very confused. I escalated the situation and everyone was the same..very short with responses and zero reason given. So we moved our account to another bank and filed a complaint with the Attorney General. I've never been treated so poorly as I was by the representatives at Comerica Bank in Clarkston, Michigan.

My elderly parents have banked with Comerica for years. My father passed away in April and I have had to hire caretakers to take care of my mother, who has mild Alzheimers, trying to keep her in her own home. One of her caretakers, a very kind lady who happens to be black, took my mother with her to Comerica to cash her check. They wouldn't cash it for her and the next day froze my mother's account due to "suspicious activity". I wonder what was so suspicious? I continued to pay my mother's bills from the checking account because they also DID NOT NOTIFY US that they had frozen the account. We found out when the checks started being returned and we got bank fee charge notices from Comerica! Keep in mind that there was $20k+ in the account. Major ordeal to get her money back to her, costly to us. Who do they think they are? Big brother of banking. Don't bank there.

Comerica Bank has the same policies in place for checking accounts as Wells Fargo. Recently there was a Federal Judge that awarded Wells Fargo customers over 200 million dollars from unfair trade practices. To be specific, Comerica processes all transactions in a checking account from largest to smallest regardless of when the transaction took place. Any check that comes in to your account gets paid first ahead of any Visa Check Debits regardless of what you may have seen on the banks online register. Largest to smallest paid checks can wipe out a persons checking account by charging extreme amounts of fees. Can you imagine having thirty Visa Check Debit transactions over two days being circumvented by one large check that comes into the account? A single check mistake can wipe out a persons bank account and create a financial nightmare. The banks policy was a result of focus groups that were asked what would they rather have and the result was pay the larger check over any smaller amounts. There is no way anyone would agree to 30 transaction fees wiping out a checking account at 37.00 each by paying one large check. Banks like Amegy Bank process their customer transactions properly. They process all Visa Check Debits first then debits followed by checks. Amegy Bank processes largest to smallest but checks are processed last which is what real customer service is all about. Amegy still understands that I am a customer and their business practices confirm that. So as you can see I am making my bank Amegy bank and goodbye Comerica.

I used the ATM machine at my local Comerica branch. The machine did not give me the money. I reported this immediately to the bank. The people at the branch were unable to help me. The bank took the money out of my account. The ATM is serviced by a third party, so the branch manager and tellers all told me that there is nothing they can do. They said 'they will look into it'. They were unable (or unwilling) to explain to me what 'look into it' means or when the problem might be resolved. They said that if their investigation goes well, I might be able to get my money back in 10 business days.

They were unwilling to provide me with contact information within Comerica Bank so that I could pursue the matter further. They were unwilling to provide me with contact information on where I can file a complaint. Their machine kept my money, and that's about it. I'm out of luck and out of $200.

I have banked at this branch for 10 years. They all know me and until yesterday, I had good relations with the people at this branch. I asked them to put an out-of-order sign on the machine and call for service. They were unwilling to even do that. They just said, sometimes this happens and with any luck, it will work out eventually. I asked them to look at the security camera tape to verify that the money did not come out of the machine. They said they could not do that. In essence, there is no way for me to prove my claim that I did not get the money out of the machine. They're just going to keep it.

My parents and I live in WI - Opened a trust for my brother (CA) and I (WI)
Mom died (my brothersKEITH JAMES MUELLER & wife of 5 years(CYNTHIA MUELLER - of Saratoga, CA came to WI took everything 0 heirlooms, antiques, carnival glass, art and the original Trust made in 1986- chucked the real will/trust (revised by mom and dad in 2004 because they feared the new wife was a gold digger (BOY WERE THEY RIGHT !)
I've been stalked, harassed, intimidated, and assaulted since 2004 (mom changed the will /trust to benefit me - and put keiths in a trust for HIM ) To my understanding by "thugs"' and politially connected buddies he knows (maybe even ol' Bernie M. )
They made a new will/trust they ALLEDGED have dad sign WEEKs before his death after they took him to CA - cashed in 16 life insurance polices and are living the high life. Me ? I got a Trust with Comerica Bank (BRENDA PEARSON ) - I have to BEG< PLED for anything . SHe got ALL SHE NEEDED TO OPEN MY TRUST< FUND IT and make distributions on my behalf ...so why does she pay my Credit cards late, my homeowner insurance cancel (non payment because she FORGOT ) and my residence in foreclosure because she didn't think $14, 000 on a 174, 999.00 I have 80, 000 in equity - in her opion was "in MY best interest" - (I'm sleeping on a couch and all my stuff is still in my house)
Forget calling the COMPTROLLER OF CURRENCY - that suppost to PROTECT consumers - they push papers, ignore you and of course side with the bank - because since Aug 2009 - they haven't done a thing (do tax payers PAY for that ?) I attempted to call M Goodnight (manager) there ...as a LAST resort - but hey - I'm still sleeping on a couch, the mortgage lender won't work with me because I'm physically disabled (yeah - you guessed it - from an assault by thugs- LOST MY JOB because of it too! ) But the Trust suppost to take care of that RIGHT ? Oh yeah Brenda thinks Property taxes aren' t necessary as well - along with food, shelter, and a car (want to save that trust money so IF I die - like 3 family members 6 months apart...my lovely brother and wife in CA will not only have all my properties (as well as my inheritance) but the phony Trust they created for me too !
Think thats wrong ? Yeah... I guess I'll have to hire an attorney to help me in CA - Oh yeah I did that - put down everything I had (1000) with a hope the trustee would pay the balance 9000.00 - NOPE she ran up my fees so the 1000 went nowhere - and guess what there is a CONFLICT OF INTEREST between the attorney and Comerica - found that out when I got the retainer check back - stamped COMERICA BANK ON THE BACK - SAN JOSE> is there a law against taking a retainer 'pretending to help' then abandoning you in court MINUS 1000 you might of paid another mortgage with ? Of course there is ...I guess I'll have to hire another attorney (with my good looks ) and my foreclosed property or my belonging still in them - HEY

Where is Robin Hood when we need him? Our daily news is over run with the debate regarding the necessity of governmental monitoring of one thing or another. Why is it we never see the topic of discussion addressing financial institutions? By financial instituions I mean banks. I am one of the millions who trusted my bank, viewed my statement on line every day, pay bills on line, and purchased goods on line as well. I was doing my part to aid our economy believe me.

One day just before Thanksgiving 2007, while reviewing my statement online, I notice pending charges in excess of $149 from a transaction I did not make. So I call the telephone number attached to the transaction and inquire. After a brief conversation with an operator from a company I'd never heard of, I explained to the gentleman how he had just stolen money from the wrong person and he needed to contact his superior and have the funds reversed. And, he needed to take care of it prior to my contacting my banks legal department, which was the next phone call I was going to make.

I felt somewhat confident in my bank coming to my aid as I was contacting someone prior to the transaction completion as well as providing them with the information I obtained through my investigations.
The response I received was shocking to say the least. Don't get me wrong, I did receive their empathy, but that's all I received. Oh sure, they were willing to issue a stop payment against the charges, along with a $35 fee to me. And, that didn't really guarantee they could issue it in time. Then I was informed I could always take my chances because some times charges of "this nature" sometimes just "fall off" and never charge against the account. No such luck for me. This did charge against my account and forced legetimate transactions into over draft or NSF status, of which I had to pay.

I was forced to go to the bank branch, fill out the paper work to get my money back, try to prove a time-line in which the bank deducted the fees so I could re-gain some of my lost funds. I then had to back track to the merchants I wrote checks to and hope they didn't charge me a returned check fee. I did end up paying for one because Comerica refused to accept the responsibility.

Our banking institutions are simply too protected by legal loop-holes so it's no wonder there is such a high rate of identity theft.

Companies are getting rich off societies fear of having, of all things their identity stolen! I like looking at myself in the mirror every morning knowing I have an idea of what it means to have integrity and humanity. It was a sad day when it was discovered how one human being could cheat another to advance themselves.
The only statement I have left to say is I hope those of you participating in these activities find your way out soon because you are not as smart as you think. We are on to you and we are wise beyond what you can comprehend. We have learned to move on and find strength in something greater than you or anything you have done.

Comerica bank rip-off over draft fees

they charge my account $370.00 with fees, for maount of $ 68.00 all under $5.00 ATM charge

i was chcking the online it shows positive when i went to the bank for deposit, they * Comerica bank "

charge my account $ 370.00 woth of crapp fees, so someone please tell me is this capitalism law if so what the

what ### do i need to be here for

rip_ off all banks Comerica bank on the top of them