Comfort Line Products’s earns a 3.4-star rating from 5 reviews, showing that the majority of customers are somewhat satisfied with spa and lifestyle products.
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Pump/Heater Unit
I have experienced several failures of the water/heater pump unit on the Spa2Go portable spa unit. Comfort Line Products has the worse warranty in this business. I am looking for a 3rd party company who can repair the water/heater pump unit. Does anyone know of such a company?
Read full review of Comfort Line Products and 4 commentsTerrible company
We bought a spa-n-a-box and within just a short period of time (during warranty), the unit went bad. We had to pay shipping for a replacement unit to be sent to us (required after 30 days). The unit has been running for almost 60 days and has gone bad again. According to the company, these products are long lasting for several years, yet we can't get one to last for more than 45 days. Each time, if we want a replacement, we have to pay almost $90 for shipping. We were willing to do this the first time, but after receiving two bad units (and each one had a different defect), we are fed up with this product and the level of customer service we have received. We have asked the company to either send us a free unit with free shipping, or to give us a partial refund of our $1, 000 paid for the spa. These have been rejected. We will not buy another product from this company, nor would we ever recommend any product made by Comfortline Products.
The complaint has been investigated and resolved to the customer’s satisfaction.
power pak- spa-in-a-box
I purchased a reconditioned power pak for $295.00 on July 1, 2008 ( this was my third power pak in three years) and th unit went dead in Sept. 2008. I have been a good customer and have not recieved any satisfaction on your reconditioned power paks. You need to reimburse me or send me a completely NEW unit, not a reconditioned one. If you check my account you can see that I have had to replace several parts including a new pump in the last two years. I would like to hear from someone in your organization and get some answers and results. R.E. Kerecz
We had 5 power pacs in 1 yr, now that the warrenty is up they won't even discount one. Why would you pay another $270 for a recondiditoned one when all of the ones to date failed. I just talked to the service person and she said it was our fault they went! Don't bother with this company, they just don't care.
Good luck getting any satifaction from this company. Two power packs in less than 6 months and all they want to do is sell you another one.
Is Comfort Line Products Legit?
Comfort Line Products earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Comfort Line Products. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for clpusa.com can be seen as a positive aspect for Comfort Line Products as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Comfort Line Products's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Clpusa.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up Comfort Line Products and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Adult content may be available on clpusa.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
Clpusa.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Comfort Line Products.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Comfort Line Products. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Spa N A Box
I have had a Spa N A Box for just over a year and have had nothing but problems. The latest is a leak under the power pack and I was told I would have to buy a new one for almost $500 - I have also had to consistently replace parts. And it is not working at all.
Read full review of Comfort Line Products and 11 commentsDefective Spa
We bought a spa-n-a-box and within just a short period of time (during warranty), the unit went bad. We had to pay shipping for a replacement unit to be sent to us (after 30 days). The unit has been running for almost 60 days and has gone bad again. According to the company, these products are long lasting for several years, yet we can't get one to last for...
Read full review of Comfort Line Products and 4 commentsComfort Line Products Reviews 0
If you represent Comfort Line Products, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Overview of Comfort Line Products complaint handling
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Comfort Line Products Contacts
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Comfort Line Products phone numbers+1 (888) 997-6366+1 (888) 997-6366Click up if you have successfully reached Comfort Line Products by calling +1 (888) 997-6366 phone number 0 0 users reported that they have successfully reached Comfort Line Products by calling +1 (888) 997-6366 phone number Click down if you have unsuccessfully reached Comfort Line Products by calling +1 (888) 997-6366 phone number 0 0 users reported that they have UNsuccessfully reached Comfort Line Products by calling +1 (888) 997-6366 phone number
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Comfort Line Products emailsinfo@comfortlineproducts.com100%Confidence score: 100%Support
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Comfort Line Products address2215 NE 10th Ter., Unit 101, Cape Coral, Florida, 33909, United States
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Comfort Line Products social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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