Comfyfootgear
Reviews and Complaints

It's appalling that this company can continue to rip people off after reading the other reviews. I too was completely scammed while trying to find my elderly mother new shoes for her bunions. Other sites offered full returns/exchanges and this site just flowed right in with them. So by the time I searched here, I was an easy target of assuming they'd have similar policies. I'm in the process of getting details for an exchange, but based on what I read here, that isn't going to happen. This photo details the size difference between their size 9 and a size 9 I had in my closet!

Stay far, far away from this company!

Steer clear of this place. Cheap,plastic shoes that come directly from China without a box. Very poor quality shoes. NO refunds; exchange only. You have to pay the return shipping which they will NOT reimburse you. Shoes are NOT leather as advertised on website. NOT designed for people with bunions or any other type of foot problem. This place needs to be shut down for fraudulent practices.

Purchased 3 pairs of shoes online from Comfyfootgear.com. Cost for all 3 pairs was a total of $134.85. Date of purchase, 5/29/2023. Waited a few weeks for shoes delivery, was notified coming from China. Received shoes and was very unhappy with all 3 pairs. They were shoes very poorly made, uncomfortable, not able to wear them. I noticed on the website there was not a phone number to call to complain. There was a notice in my package if you wanted to return the shoes to mail them back to China for a store credit. I did not keep this notice because the shoes went in the trash, I figured it is a loss I had to take. If possible I would like a refund of $134.85, even a portion were be appreciated.

I purchased two pair Orthopedic sandals from ComfyFootgear. Upon receipt of this order I found the sandals to be of extremely poor quality. In no way are these sandals what they are advertised to be. I have been in touch with the two email addresses, [protected]@gmail.com and support @comfyfootgear.com. Each with the same reply. They will give you a credit to use on their website. You can not get a refund. I don’t recall seeing a link to customer reviews on the site. No wonder if you could read the reviews you would never purchase any product from them. Buyer beware! Do not purchase from this company! My order was placed on 5/25//2023. I used PayPal to send payment. I have filed a dispute with them.

The shoes come directly from China and are not in box. Very poor quality shoes that are NOT leather as advertised on the website. They are plastic garbage. They are also NOT designed for people with bunions or any other kind of foot problem as they are advertised. This is false advertising.They do NOT stand behind their merchandise. They do NOT offer a refund; exchange only. Why would I exchange a pair of garbage shoes only to receive another pair of garbage shoes? This company should be shut down!

As a dissatisfied customer, my experience with Comfyfootgear was unfortunately nothing short of disappointing. The "sneakers" that I purchased were truly subpar in terms of their quality, featuring hard plastic bottoms and a thin, porous material that left much to be desired in terms of comfort or durability. To make matters worse, despite the fact that I ordered a pair of shoes that was supposed to be narrow, they were strangely too small and too wide at the same time.
Perhaps even more frustrating than the issues I encountered with the actual product itself, however, was the company's lack of customer service. Despite my dissatisfaction and attempts to receive a refund, I was met with a frustrating lack of support- effectively leaving me out of pocket by $50.
All in all, my experience with Comfyfootgear fell far short of my expectations for both quality and service. I would certainly think twice before considering a purchase from this company again in the future.

As someone who enjoys finding good deals online, I was drawn to Comfyfootgear.com because of their discounted prices on footwear. However, the pair of shoes that I received were unfortunately not fully wearable and seemed to have some defects. I had ordered a size up from my usual size, but even then, the shoes were not fitting me properly.

Feeling disappointed, I decided to reach out to their customer service team on the third day of receiving the product, as their website stated that customers have five days to contact them. Unfortunately, they didn’t reply to my inquiry until the fifth day, which made me feel even more frustrated.

While I could continue to list my grievances about my experience with Comfyfootgear.com, I’ve learned a valuable lesson about online shopping: always do your research on a company beforehand. After reading other negative reviews from customers, it’s clear that I’m not alone in having a less-than-satisfactory experience with this supplier. As a result, I wouldn’t recommend anyone to order from Comfyfootgear and instead, look for other trustworthy and reliable options that can provide better value for your money.

My experience with Comfyfootgear seems to be a frustrating one. I placed an order for a pair of shoes in January, which cost me a total of $64.90. However, up until this moment, I am yet to receive the shoes I ordered. It's been several weeks now, and I have been consistently emailing them about the delay, but no fruitful response. Recently, they shocked me and disclosed that the shoes got destroyed, and I will not be getting a refund since they were already destroyed. This is unacceptable, and I am feeling extremely disappointed. I expected better service from Comfyfootgear. All I want is my money back, and I implore them to handle this issue urgently.

So, I recently purchased a pair of sandals from Comfyfootgear and unfortunately, they weren't the right size. As a consumer, I figured exchanging them would be pretty simple but boy, was I wrong. I tried to contact their customer service number provided on their website and found out that it wasn't an authorized number. This made me skeptical about the company's legitimacy. To add to my frustration, there was no return address provided for me to send the sandals back in order to get a correct size. I had to resort to contacting them via email and even after emailing them twice, I still haven't received a response. Overall, my experience with Comfyfootgear has been extremely disappointing and I honestly don't know what to do at this point. I'm desperately seeking assistance and I hope that this review serves as a warning for other potential customers.

I recently had an unpleasant experience with Comfyfootgear. Unfortunately, the shoes I ordered were not the right size, and this was a frustrating and disappointing experience. To make matters worse, the package came from an address in New Jersey, and the customer service team informed me that I would need to send the shoes back to their factory in China--at my own expense. Needless to say, this made the situation even more challenging to deal with.

If I'm being entirely honest, I found the customer service representatives at Comfyfootgear to be quite difficult to work with. Despite numerous attempts to contact them and resolve the issue, I was met with a lack of responsiveness and a general unwillingness to make things right. It wasn't until my credit card company got involved that they finally took action--and even then, the process was far from smooth.

Overall, I can't recommend Comfyfootgear. While their products may seem tempting, the hassle and inconvenience of dealing with their customer service team is simply not worth it. If you're considering making a purchase from this company, I would advise you to proceed with caution and be aware of the potential challenges you may face.

I recently had the opportunity to shop from the online store Comfyfootgear.com and had a rather unpleasant experience. I purchased a pair of canvas shoes, which unfortunately turned out to be of very poor quality.
Something I had not noticed earlier was that the store had a no return and money back policy, which played into my dissatisfaction with the shoes. Not only were they cheaply made, but the fit was off, causing great discomfort during wear. To top it off, the smell was unbearable and I couldn't believe this was being marketed as footwear.
Overall, my experience with Comfyfootgear was disappointing and I wouldn't recommend shopping at this store. I would advise others to thoroughly research a store's return policy and customer reviews before making a purchase, to avoid any potential issues like the one I faced.

After recently purchasing two pairs of shoes from Comfyfootgear, I unfortunately have to share my terrible experience with this company. Firstly, the shoes are certainly overpriced and the quality is subpar. I was incredibly disappointed with how poorly these shoes were made and the lack of comfort they provided, especially considering the hefty price tag of $150 for both pairs.

But the worst part about this experience was the company's refusal to refund my money for any reason. I reached out to their customer service team explaining my dissatisfaction with the shoes, hoping to receive a refund and return the unwearable footwear. However, I was met with unhelpful and dismissive responses that left me feeling frustrated and ripped off.

Overall, I highly advise against doing business with Comfyfootgear. In my opinion, they are a complete ripoff that doesn't care about their customers or the quality of their products. Save yourself the hassle and expense and shop elsewhere for shoes.

I recently had a disappointing shopping experience on Comfyfootgear's website. Despite the name implying comfort-focused footwear, I found that the fit and quality of their products was below average. To make matters worse, the company has a strict no-refunds policy, essentially leaving unsatisfied customers stuck with subpar shoes.

In hindsight, I regret not checking reviews beforehand as many others have expressed similar grievances. Upon receiving my shoes, it was evident that they were poorly crafted with stamped out and glued together components, lacking the durability and sophistication that I was expecting.

It's unfortunate that I will likely have to part with my purchase without much use, perhaps as a donation. It's disheartening to think that Comfyfootgear is taking advantage of unsuspecting customers by charging them for lackluster products that are not worthy of our hard-earned money. I strongly advise against purchasing from their website.

It is with immense regret that I express my disappointment in my recent experience with Comfyfootgear.com. I must begin by confessing that I failed to read the reviews before purchasing three pairs of shoes from their site. The cost of the shoes in total came to a whopping $141. To my shock and dismay, two out of the three shoes I received had an obnoxious squeaking sound to them that made me cringe with every step I took. As if that wasn't enough, the third pair was so excruciatingly uncomfortable that I could not fathom wearing them for more than a minute or two.

But my ordeal did not end there. Upon trying to return the subpar products, I was met with an extremely unsatisfactory Return Policy. It was evident that the company was not going to refund my money, no matter the circumstance. I cannot stress enough how vital it is to be cautious of this and beware of it before deciding to purchase from them.

What was even more concerning was the fact that it was impossible to contact their customer service team because the phone line provided for the company was disconnected. This lack of transparency is deeply concerning and adds fuel to my doubts about the legitimacy of this company.

In conclusion, I deeply regret purchasing from Comfyfootgear.com, and I would not recommend it to anyone. The substandard quality of their products and their unscrupulous return policy only adds to their lack of credibility. I have learned my lesson and will surely read the reviews before purchasing anything from an online store next time.

As a customer who recently purchased some sandals from Comfyfootgear, I must say that I was extremely disappointed with my purchase. The quality of the sandals was absolutely terrible- they were far too tight and small, making them incredibly uncomfortable to wear. Not only that, but the material of the sandals was incredibly cheap, and they looked absolutely nothing like the pictures that were advertised online.

To make matters worse, the packaging that the sandals arrived in was also very poor. It was clear to me that no care or attention had been given to the packaging, and it looked incredibly shoddy as a result. However, what was really frustrating to me was the fact that Comfyfootgear did not offer a refund if you had worn or tried on the sandals- this seemed ludicrous to me, as how was I supposed to know if they fit or not if I wasn't able to try them on beforehand?

Overall, I would say that these sandals were definitely not worth the money that I paid for them. I wouldn't even consider them to be worth buying if I had come across them in a flea market. In fact, I almost didn't want to rate them at all, as I was so disappointed by the entire experience. I would definitely not recommend purchasing anything from Comfyfootgear- save your money and look elsewhere!