Common Collection Agency
Reviews and Complaints

this account is nearly two years old; I missed a credit card payment and attempted to arrange a repayment plan with the company but received no response. Now I'm threatened with wage garnishment if not paid in full soon. They are very unyielding and won't consider my situation. Please assist me in establishing a repayment schedule with this company. Thank you.

The woman calling has been harassing my employer and my elderly parents that I don't live with. She insists 'I know she lives there' despite my absence. This woman, refusing to cooperate, shows extreme attitude and ignorance of the COVID-19 impact on people.

Im trying to start paying a debt. I received an email April 15 to resolve my debt before it escalates to the next level within 10 days. On monday April 19 I left a message and sent an email to *** and had no response. On tuesday I called and spoke to reception who after explaining my situation told me Mr *** wouldn't be in until next week meaning my account will likely be escalated to the next level due to seeminly complete and utter unprofessionalism. The receptionist was also *** in no way willing to help in any way other than giving a start time to a department that was gone this week. Im ready and willing to begin to resolve this but I don't need more stress from just waing for a *** debt collector.

CCA has sent me a letter for collection of $1072.96 without specifying the creditor. I have records verifying the loan was paid off in full and no payments were missed. Despite this, I have received many phone calls on my cell from an unknown source over a period of more than a year. I have also received fraudulent letters with a poor imitation letterhead and non-existent company details. Initially, I dismissed the callers, even when threatened with arrest. Now, with a corporation involved, I demand action against this misconduct.

Again, this morning at ax 9:15 am pst, this collection agent continues to phone a business line, demanding to speak with one of my employees. Last week they phoned several times and refused to identify themselves. This week they finally deigned to identify themselves as 'CCI'. I had to look up the phone number on the internet to determine who they were. I am not obligated to allow my employees to take personal calls at work, nor am I an answering or message service. I do not need to consume payroll hours fielding calls from a a collection agent looking for a third party in the first place, least of all one who fails to adhere to the standards of conduct proscribed by law. I regard these telephone calls to be ***. This is not an appropriate number to use in attempts to contact any of my employees.

Very disturbed to know my name and home phone number was collected and i was called to have a debt collected. The debtor has a completely different last name, however this company flagrantly took a name that looked like the "one" and start making collections calls to me. When I called to clear the situation, I requested a letter stating that my number and name were never part of your collections list and that they will remove my information from their list. The person I spoke about the case #XXXXXXX, told me she will not send anything and she hung up. I told them I will continue escalating this issue, to be aware I am filling a ComplaintsBoard.com complaint about their *** strategies to catch debtors. Have a good day, feel free to reach me to clarify this disturbing situation. Dr. *** (XXX) XXXXXXX home (XXX) XXXXXXX cellphone

On Dec 23rd 2020, a debt was settled in accordance with an agreement with Common Collections Agency. Documentation including the agreement, proof of payment, and a statement from the agency acknowledging the debt's full settlement has been submitted. Despite repeated requests for a closure letter confirming the account's settlement, the agency has not responded for five months. Moreover, they continue to erroneously report the account as delinquent to credit bureaus for Jan-Apr 2021. I demand immediate email delivery of my closure letter, correction of my credit report to reflect the settled status, and removal of all negative entries post-settlement.

Hello, I am a cosigner of a vehicle. Mr. (the one who was driving the car) found himself in some trouble with the payments so he called the bank and was honest with them so the car was picked up sometime late October or November. I was NOT made aware of this. If a repossession occurs, the cosigner gets a written notice making you aware of the repo which i did not receive. I received a letter on December the 2nd from *** and I have looked everywhere which I can't find. To be honest I think I put it with the papers of the *** At that time I asked Mr. what happened and that's when he made me know that the car went back and that he will pay the $7000 something. On the 24th of January a letter was sent to me that I owe $27,000 plus from a collection agency. You can only image what how my heart stopped when I opened the letter on Feb the 7th for I was not in town. I spoke with Mr. and he was also shocked for he did not know what and where this came from? He did tell me that he contacted C.C.A and all the women said was that he has to pay this and they do not have payment plans. He also told her where and how did you want me to come up with that amount and for a car I do not have. He also called *** and left a VM that he has no phone and would he please email him so that he can get this rectified. (to date no one has emailed him) I had made some calls to *** and could never get him and was not able to leave a vm for I was not available by phone. In fact i was not to use anything that had any kind of radio waves. On the 19th of February my colleague sent me a msg indicating that a Mrs. kept calling for me and would not leave her number or why she was calling until that day! Why would they leave the businesses name and embarrass me and *** my colleagues like that? I left a VM for her that evening to STOP calling my work place. I finally was able to call and leave a vm for *** on the 24th of February that I would like to have a conversation with him on Wednesday to discuss this letter that I received from him. I did call left a vm and he called me back and did not have much information for me and that he would look into it and get back to me. I also asked him why he did not send Mr. the information he asked him for and said.. he can't tell me. He called me then next day left a vm and I called him back. the first thing he said to me was that I was lucky that he answered the phone because he does not answer blocked calls? What? Are you not a business? I told him that this is how my phone is programmed in making outgoing calls. ***. I ignored it and then asked him if he can kindly send me the letter that I had signed for on the 2nd of December from *** and he said ok but you have it. I told him I can not find it and that I need a copy. He then says, well I know you have more then one property so you can take a mortgage on that and pay me. I said what? Ya and I see here you have a line of credit so take it from there. I said I have no idea who you think you are talking to...please send me the letter and I will contact yo once i receive it and hung up! The next day Ms *** calls me and i asked why is she calling me when i have been speaking with ***? He put me on hold and passed me to ***. *** says ... are you upset with me? I said yes. He said why? I said because we had a conversation already and asked you to please send me that information. He starts yelling at me (where my colleague was right beside me) and says... I had enough of you I'm going to sue you! I hung up the phone *** Please help me get to the bottom of this.