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Kogan Australia / robotic vacuum

1 Australia Review updated:

I purchased robotic vacuum received mid December 2018. However, on 25/1/19 the robotic vacuum started acting erratically tried all troubleshooting. On 30/1/19 Kogan requested video footage which I promptly provided on same day. It is now the 8/2/19 and after numerous attempts to get a response I have not heard a word. Resorted to making a complaint via Kogan Mobile hotline. Simply customer service is not goid enough and not being able to physically talk to a human being make the experience more frustrating!!

Feb 8, 2019
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  • Mi
      13th of Feb, 2019
    0 Votes

    They need to be investigated and closed down - I want to start a class action against them and will be investigating options.

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