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3.4 1726 Complaints
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Complete Savings / Complete Save Complaints 1726

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6:47 am EST
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Complete Savings / Complete Save Complete save

Hi you have been taking money out me account for 2 months of 15 pound can you refund my account, I didn’t Say that use taken money out of my account, I didn’t authorise you is taking money out of my account so can you please put the money back into my account!

I just don’t want to be taken from my account for no reason.

Please do something about, anyway I will go to my bank and stop this unauthorized payment

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2:28 pm EST
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Complete Savings / Complete Save Complete savings services

For one month I am trying to get promissed refunds. I send them receipts, fill forms over and over again. After one month I didn`t receive any refund, and I was shopping alot. They had no problem to charge services which they don`t provide. I hope this will stop with me and noone else will have to experience that again. I bought goods from Debenhams and offered -completesavings.co.uk- services for a fee. I accepted, even I didn`t see well that it will be charged after 30 days, since it is written with such a small, almost invisible letters. Anyway, my shopping was big enough to cover costs of their services through refund they should provide, but they didn`t.

I send several refund requests to -https://www.completesavings.co.uk/-, some even month ago. I write before to customer support, get no answer or an answer that my request is wrong (something like this).

Desired outcome: I request -completesavings.co.uk- to make refunds. I hope that noone ever will experience what I did

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8:04 am EST
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Complete Savings / Complete Save Fraud money being removed from my account

£15 has been removed from my account wiythout my autorisation. A previous £15 was also removed a few days earlier by Mytimerewards which is abviously the same company as their names both begin with the same WLY*

This is not the first time this has happened. How is it allowed to go unchecked and how has my details got into the hands of this company?

Desired outcome: My £30 to be refunded immediately!

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Update by Marcoolacat
Jan 28, 2022 12:01 pm EST

You say that i entered my bank details and agreed to your terms of service! That is complete nonsense. I've subsequently discovered that this isn't the first time you've done this. All that I was doing was paying for train tickets and at no time did i come across your website and agree to anything in regard to joining you! I can only then suggest you are using a mirror site that looks like the Trainline or a hidden link and therefore fraudulently extracting a mothly payment from me!

Just look at how many identical complaints you get! That says it all! I think because this is the 2nd time you've done this I'll have to take this further,, www.actionfraud.police.uk

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TheldrakisCS
TheldrakisCS
US
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Jan 28, 2022 12:47 pm EST
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complete savings, all the complaints STATE they did not sign up to you OR click yes on any site that offers your "savings" program. your cookie cutter response is not helping your case. you only got these complaints because your falsifying their consent.

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4:16 am EST
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Complete Savings / Complete Save Money out without consent

Money coming out of my bank monthly it's fraud I've not consented to any off this and want my money back it's disgraceful don't know how to rectify as when you go in there website there's no details, phone numbers to contact anyone you reach a dead end. Don't even know how they got my details, when you Google them it says on other comments that it's a scam they take small amounts so people don't notice to soon

Desired outcome: Money back

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Update by Andrew cunningham
Jan 27, 2022 4:17 am EST

Comments above

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10:52 am EST

Complete Savings / Complete Save Membership

I have looked at my bank account today to see a payment of £15 has been taken by this company. I DID NOT mean to sign up to this and i don't know how this happened. I was not aware of the payment and also i have not used this service in the trial period or now.

Desired outcome: I would like my money back. The £15

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10:20 am EST
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Complete Savings / Complete Save Unauthorised Transaction

Hi So I Just Woke Up To A Notification From My NatWest App Saying I've Been Charged £15 From WLY*COMPLETESAVE.C And I Haven't Purchased Anything From Complete Save Or Complete Savings At All.

Desired outcome: Getting My £15 Refunded

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8:02 pm EST
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Complete Savings / Complete Save Unauthorized credit card charges

WLY*CompleteSave.co.uk [protected] has been charging funds as follows on my Chase Visa Sapphire credit card ending in 0215
10/23/2021 15 Pounds = $20.23
11/23/2021 15 Pounds =$20.12
12/12/2021 15 pounds =$20.16
I assume they are about to charge my credit card again in a day or so this month according to the pattern of charges.
I do not know who this company is and how they obtained my credit card in USA. I do not know what these purported services or products are. I have no record of conducting business with this organization nor have I ever heard of them.
This is fraudulent and I request that the funds be returned immediately.
your assistance is appreciated.
The credit card is in my name Keith L Gillam.
My email is [protected]@gmail.com [protected] cellphone

Desired outcome: Repatriation of the funds by way of credit to my credit card

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8:29 pm EST
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Complete Savings / Complete Save 3 payments not authorised were taken from my account

Hi
On 16 jannury 2022, a sum of £15.00 was taken from my bank account. Another £15.00 was taken on16 December and 17 November 2021. These three payments were not authorised by me. I do not know this service / company and I have not signed up to any contract or "membership" with it.
Please refund my money £ 45.00 as soon as possible. I'll inform my back of this as I belive this is a fraud, and to make sure to refuse future payments and arrange for a refund.
Thanks

Desired outcome: Refund my money and stop future payments

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4:02 pm EST
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Complete Savings / Complete Save Money being taken from my account

I have just checked my bank statement and £15 had been taken out of my account. I have no idea why and do not remember using this website at all. I would like an explanation as to why and a refund of my £15. I am just really confused as to why it as happened and especially as it was only a few days again I should remember sending £15 but I do not. Someone please explain to me what has happened and put it right!

Desired outcome: Money back!

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5:25 am EST
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Complete Savings / Complete Save Money

Hello I would like a refund back in my bank of 15.00 of what you have taken without my consent. I don't have no clue of why you have taken it. This 15 was in my bank for my child's nappies and wipes I am a single mum parenting in my own and that was my last 15. Please could I see a refund in my bank please. Like I said I have no idea why you have taken this out in my bank as I have no idea what this even is for. I would like to see £15 back in my account thank you

Desired outcome: Refund

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7:47 am EST

Complete Savings / Complete Save Money fraud

A transaction of -15 had been taken from my account and I need to cancel my membership, really don't want you guys taking money out of my account every month for no reason so if you could get back to me that would be great, I have blocked your account but I want to make sure your not taking any money out after it

Desired outcome: Money back

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5:05 am EST
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Complete Savings / Complete Save Unauthorised payments

I have never heard of this before. However I have noticed you have been taking money out my bank account. I don't understand how you have managed to do so as I don't even know what this is? I have never heard about this website ever. I want my money back. There is no reason for you to be taking money out my account. I am more than angry. Give me my money back.

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5:24 am EST
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Complete Savings / Complete Save Credit taken from my account

I do not have a membership/account anymore with this company and it has taken £15 again from my bank!?! I already complained about the last payment being taken out without authorisation and received no reply. I am extremely angry and upset as I used this website and now I am being scammed and if I do not get my money back asap I will be taking things further! My email is @[protected]@outlook.com

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3:47 am EST
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Complete Savings / Complete Save I want my money back

Scammers!
I have just woke up to £15 that has came out of my account and I want it back! Not once did I fill in any form with my card details and how you have got them is beyond me. You scammers must have loop holes tied in with companies people buy from to get those sorts of details. I will be making a complaint with my bank and I want my money back. This transaction will not be happening.

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8:12 am EST
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Complete Savings / Complete Save Unexpected funds out my account

I would like to cancel my account! I don't have a membership number as I have no idea what this site is, please also refund my £15, I have tried to speak with a human but as always I'm speaking with a pc, I work very hard for the very little money I get and don't wish to be losing £15 a month to get nothing in return! I have no understanding of the site and wish to cancel

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9:02 pm EST

Complete Savings / Complete Save Complete savings

i don't remember signing up for this. I just realised I've been charged for twice $15. I need my full refund asap ! mail : [protected]@gmail.com

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2:17 pm EST
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Complete Savings / Complete Save £15 Charge without consent

I am currently charged £15.00 without any prior notice from my debit card without any notice beforehand. I would like to understand why such a charge for none of my requested services is needed. I would like to further ask for a refund or cancellation of the charge.

Desired outcome: Refund/ Cancel the Charge

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5:43 am EST

Complete Savings / Complete Save Charged

Been charged 15 pounds without authorisation

Desired outcome: Money back

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5:21 pm EST
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Complete Savings / Complete Save WLY

WLY* Complete Save have been taking money fraudulently from my credit card for the last 2 months, totalling £30. I do a small amount of online shopping usually with the same four companies, but at no time have I requested to join the Complete Save savings plan. I have only just discovered this fraud, in part because I had a replacement credit card about a month ago and no longer have online access to previous statements, but also because the amount of £15 per month is a small enough amount not to raise alarm bells! I have now contacted my bank and had further payments stopped, but as a pensioner on a very low income I am furious that this amount of money has been stollen from my account. Somehow this company has got hold of my details, but I can confirm that I have never completed an application form to join this savings plan or received any emails or other documents from this company. I want my money refunded and this company investigated.
Abu Bakr Hussain

Desired outcome: I would like my money refunded

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5:05 am EST
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Complete Savings / Complete Save Taking money

They took my money I don't know why, never even registering anywhere. Give my money back. That's not fair. You frauds. How can you do that, taking money from people for nothing.

Desired outcome: Money back

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About Complete Savings / Complete Save

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Complete Savings is a membership program offering cashback on purchases, discounts, and various monthly benefits. Members can save on shopping, travel, and entertainment with participating retailers. The service requires a subscription, with a monthly fee granting access to the deals.
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Overview of Complete Savings / Complete Save complaint handling

Complete Savings / Complete Save reviews first appeared on Complaints Board on May 10, 2009. The latest review Money being taken out of my bank without any supervision was posted on Mar 22, 2024. The latest complaint Money being taken out of my bank without any supervision was resolved on Mar 22, 2024. Complete Savings / Complete Save has an average consumer rating of 3 stars from 1726 reviews. Complete Savings / Complete Save has resolved 1051 complaints.
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  1. Complete Savings / Complete Save Contacts

  2. Complete Savings / Complete Save phone numbers
    800 389 6960
    800 389 6960
    Click up if you have successfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number 8 8 users reported that they have successfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number Click down if you have unsuccessfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number 4 4 users reported that they have UNsuccessfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number
    +44 800 389 6960
    +44 800 389 6960
    Click up if you have successfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number 0 0 users reported that they have successfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number Click down if you have unsuccessfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number 0 0 users reported that they have UNsuccessfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number
  3. Complete Savings / Complete Save emails
  4. Complete Savings / Complete Save address
    Sentinel House, Airspeed Road, Portsmouth, PO3 5RF, United Kingdom
  5. Complete Savings / Complete Save social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 18, 2024
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Complete Savings / Complete Save Category
Complete Savings / Complete Save is ranked 163 among 310 companies in the Web Services category

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