Complete Savings / Complete Save
Reviews and Complaints

Why are you taking 15 pounds out each month? I have only just noticed as now I don't work and currently pregnant. Please can this stop I don't even no why you are taking it out or remember this website!

I checked my online banking this morning and have seen you have taken £15 from me.. I have never signed up with you before so I don't understand why that has happened. Can you cancel whatever membership you helped yourself sign me up with and can i have my money back please., I now have no money on my account for the rest of the week. thank you

I had email from company to say they would fully refund me but as yet I am still awaiting full refund, cannot get an operator on their customer service telephone number and still no reply to my email. Getting very concerned now!

My reference : [protected]

This company has taken £15 out of my bank account for the last 5 months!
This is unauthorised, I've never even heard of this company let alone subscribed to anything on here. I demand a full refund of this money and to never hear from this company again.

Mark lock
14 st.andrews
Warmley
Bristol
Bs30 8gj

I have a transaction for £15 for Complete Save however I have not signed up for this. Please can I have this looked at and my subscription removed. I have never even heard of this company until now so it is impossible that I have registered for a subscription. I would like a full reimbursement for all charges taken from my account and think that thus company is disgusting after reading other people's complaints

I'm a single mother and just found out you have been taking £15 a month out my account with out my say so, that's a hell of a lot of money to me. Please could I have a refund.
I'm really hurt and upset by this, nothing like this has ever happened to me before and it's left me so short

Many thanks

Rachel Anne Lee

Hi Team,
I have noticed a £15 debit taken from my account every month for more than 5 years. I am not aware of giving any formal authority to compete saving at anytime to debit my account. Neither do I see a standing order or a direct debit requested for complete Saving. I have also noticed you have no option to opt out on your website. Hence I would kindly request you to provide me with the refund of every single penny debited from my account without my prior consent for so many years.
Thanks
Abhijeet

This company has taken £15 out of my bank account.
This is unauthorised, I've never even heard of this company let alone subscribed to anything on here. I demand a full refund of this money and to never hear from this company again.

I had £15 come out of my account when I signed up but never ended up using it, I phone my NatWest bank and they had told me they cancelled any further payments and I ordered a new card, I don't know how they have my new details because yet today another £15 out my bank, THATS £30 in total and I am furious as this is fraud, I cancelled the original payment and my card and get somehow another payment has come out, How is this, I'm outraged and want my money back, £30 should be a small amount to a company who have probably been scamming people with fraud like this for ages.

This company have been taking £15 monthly out of my RBS credit card account since September 2018, can't believe I haven't noticed this sooner, I thought it might have been something that RBS we're doing but now I realise it was 'nt and wish for a full refund, I gave never given this company my details and never given them permission to steal money out of my account, now that I realise tgatsvits a type of fraud I am furious as I'm a pensioner and worked hard all my life for my money, how dare these people do this without permission

Took 15 pound out of my I want it back never signed up to it

Why are you taking money from my account I have not given your company any permission to take money from my account I assume and demand you are going to give my money back and cancel any further transactions you intended on taking. How can you take money from peoples accounts without there permission this is fraud. There are so many people who are struggling like myself and you think this is right?

Hi I'm furious to have checked my bank and £15 has been taken without my consent I wish for this to be returned and I didn't sign up or request for this too be taken. As this money been taken I am unable to get to work as this money is used for my weekly bus ticket I purchase using a app to get too and from work. I wish for this money to be returned ASAP as I'll struggle to get to work.

So this morning i woke up to a bank statement which showed that I've been charged £15 by a company I've never heard about before! I'm absolutely fuming because I haven't signed up for anything that will charge me monthly. I've called up my bank and they advised me to get into contact with you first, but i want my money back because this isn't fair at all!

£15.00 has been taken out of my bank account without me knowing. I have no idea what company this is or why the money has been taken out. I would like the money to be put back into my account immediately. I have never used this company before and if this matter isn't resolved in the next 15 days, will be contacting my bank immediately, as this is the advice they have given me.

I have just noticed that £15 has been taken from my account. I have never ever heard of your company and after looking you up from the information provided on the bank statement I have never had any correspondence from you via email or phone. I do not understand why you have taken money from my bank with no confirmation from me! I would like the membership cancelled and my money back please.

Hello. I am very concerned as my account appears to be having £15 taken each month.
On the 3rd of each month for now the 5th month running, I have seen £15 being deducted from my account to WLY*COMPLET.
I have not signed up to anything, this is not a direct debit I have subscribed too it is fraudulent and I want all of my money back as soon as possible. I am very angry about this, as a young person trying to get enough money for rent alone I think it's disgusting websites and/or companies see it acceptable to perform these acts? If possible I would like to know through which company this situation occurred as a result of to warn anyone and everyone from going there.
Total: £75.
Thank you
Sophie Gibbs, e-mail address is [protected]@gmail.com

This company has been taking £15.00 pounds from my account for the last 8 months.
I have never signed up or registered with this company.
I am disabled so I do most of my shopping etc on line.
I cannot afford to lose this money, please can you stop them from taking my money.
If you were also able to get me a full refund I would be so grateful.
Thanks

I looked at my bank statement which says you have taken £15 out of my account. I would like for that money to be given back and my details to be deleted from this site.I have no idea why you have taken this money because no one ever said that u would take £15 of my money so I would like all of the money to go back into my bank account.This is totally unacceptable.

I've been debited £15.00 on my credit card monthly when I did not sign up to anything. At least, not deliberately. I know this because I was made redundant last year, I ended up in debt and I am careful not to use my credit card except when I have to. I definitely, 100 %, would not have intentionally signed up to a regular debit on my credit card. I think I used the card to buy a small Xmas present for my host on Christmas Day.

This is some kind of cynical trap a la Amazon Prime.