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Consumer Cellular review: The worst of the worst

S
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1:45 pm EST
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I have been with consumer cellular for 6 years. I have stayed with them, not because I wanted to, because I take care of my nephew. Due to a stroke. I had the dual plan with a shared10mg. I wanted to switch after the first 3mths. But my nephew at that time really couldn't stand any change in his routines. Anyway the plan, at that time was $50. But with his phone purchased from cc, the plan was &59.00. I never paid that amount. It was always near $71.00. After taking my nephew off my plan and getting basic service. The bill is always around $50. For! Line. Customer service was absolutely terrible. No real techs with knowledge of the phones. Let me say, after purchasing a new phone. I received no instruction manual. Cc customer service could not help me, as it was the new flip phone. I had to make an appointment with a service rep. 22 miles away. Just to get it set up, that's just a few things bad about cc. I could go on and on. Have a new service provider now. They are great.

Recommendation: Never, never believe their commercials. You won't be getting the whole truth.

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  1. Consumer Cellular Contacts

  2. Consumer Cellular phone numbers
    +1 (888) 345-5509
    +1 (888) 345-5509
    Click up if you have successfully reached Consumer Cellular by calling +1 (888) 345-5509 phone number 0 0 users reported that they have successfully reached Consumer Cellular by calling +1 (888) 345-5509 phone number Click down if you have unsuccessfully reached Consumer Cellular by calling +1 (888) 345-5509 phone number 1 1 users reported that they have UNsuccessfully reached Consumer Cellular by calling +1 (888) 345-5509 phone number
    +1 (800) 686-4460
    +1 (800) 686-4460
    Click up if you have successfully reached Consumer Cellular by calling +1 (800) 686-4460 phone number 9 9 users reported that they have successfully reached Consumer Cellular by calling +1 (800) 686-4460 phone number Click down if you have unsuccessfully reached Consumer Cellular by calling +1 (800) 686-4460 phone number 4 4 users reported that they have UNsuccessfully reached Consumer Cellular by calling +1 (800) 686-4460 phone number
    38%
    Confidence score
    Head Office
    +1 (503) 706-2351
    +1 (503) 706-2351
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  3. Consumer Cellular emails
  4. Consumer Cellular address
    7204 SW Durham Rd Ste 300, Portland, Oregon, 97224, United States
  5. Consumer Cellular social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 18, 2025
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