Menu
For Business Write a review File a complaint
Costway

Costway review: Ridiculous 18

S
Author of the review
7:02 am EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

They are thieves and they are aware of this. To resolve my issue I called them and was on hold for almost 30 minutes without talking to anyone! It was important to me to end up with this, that is why I waited for that long. What kind of service is this? Why do you provide phone numbers if nobody wants to talk to customers? It's way beyond irritating!

18 comments
Add a comment
L
L
Leah Perry
US
Send a message
Mar 19, 2018 12:03 pm EDT

Stay tuned...class action lawsuit in the making.

M
M
Mike carmel
US
Send a message
Aug 21, 2018 4:17 am EDT

I just got it two days ago and th washer does not spin at all. They won't return my emails. I going to notify the bbb and sec. I located the states attorney generals office too. This is nuts!

View 0 more photos
J
J
Judy Kolosso
US
Send a message
Aug 29, 2018 3:24 am EDT

I was on my last load of clothes and I heard a clink in the machine and when I put in th he spinner it didn't work I bought a apartments side washer from eBay it work fine for a couple of months I would like one to know what to do I live in Waupaca Wi I really like the machine and I would like suffix email address is judykolosso@yahoo.com

N
N
NanaJill
US
Send a message
Sep 01, 2018 12:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ordered in March. My daughter used 1st time in April and rubber came off the wheel. How do I get the wheel replaced?This was a better stroller than others due to its ability to be broken down. The canopy are bigger and give better coverage. It was a birthday present for my twin grandsons. It cost me around 110.00 thru the walmart shopping site.

D
D
Dklane
VU
Send a message
Sep 02, 2018 2:19 am EDT

Mercedez ride in toy showed up with no manual, called customer service and option 1- voicemail mail, option 2, phone line busy, option 3- left voicemail

A
A
aelebiari@yahoo.com
US
Send a message
Sep 28, 2018 5:29 pm EDT

I'm just looking for replacement part item no(HJC18) adjustable bed base brain module control box (in put 29 V, out put 24 V ) thank you

S
S
Shawnna Cardello
US
Send a message
Oct 15, 2018 4:10 am EDT

My washer wont spin unless its with assistance.

A
A
aelebiari@yahoo.com
US
Send a message
Oct 15, 2018 1:31 pm EDT

I'm looking for bed base brain control box, my control box doesn't work and I need a replacement The item number is (HJC 18)in put V 29, out put 24V

D
D
dblesser
US
Send a message
Jan 02, 2019 11:37 am EST

We purchased a Costway television stand #HW56643BK-12. We are missing two (2) cam locks needed to put it together. Is it possible to get these replaced?

D
D
dblesser
US
Send a message
Jan 22, 2019 10:47 pm EST

We purchased a Costway tv stand # HW 56643BK-12. When putting this stand together, we found we are missing 2 camlocks. Would it be possible to get replacements? They were missing at delivery.

C
C
Ctqueen
US
Send a message
Oct 29, 2019 9:13 am EDT

Doesn't work, the company refuses to refund, doesn't reply to email. There's no phone to call.

View 0 more photos
F
F
Fuk u
US
Send a message
Apr 02, 2023 3:54 pm EDT

Costway PTC fan heater I purchased 5 and I've observed power loss in certain parts of my home, where circuit has been tripped. I've never experienced this prior to purchasing fan/heater. What advice can you provide. fan heaters were purchased on line March14, 2023. Thank you.

EP24389WH/EP24389RE

E
E
Ellen Rothwell
US
Send a message
Apr 02, 2023 4:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Aircare Evaporative Humidifier purchased 6/26/22 model 861-000 serial HD02136-304 NEED TO BE REPLACED not working the warranty not expired at this point. please ship a new machine asap DO NOT WANT TO TAKE LEGAL ACTION ADDRESS 20160 THREE NOTCH RD LEXINGTON PK MD 20653 NAME ELLEN ROTHWELL CELL [protected]

H
H
1962 Halloween
Portsmouth, GB
Send a message
Jul 05, 2023 3:09 pm EDT

Hi you sent me the wrong colour umbrella you sent me a grey one when I ordered a blue one .I have a blue cover and a grey umbrella not very happy I ordered this through Amazon it arrived yesterday . Hoping you can resolve this for me thanks. Mrs Doba serial no op70280bl. And. scbw0655752bj-1

S
S
3 sided table
Tarpon Springs, US
Send a message
Sep 11, 2023 2:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Set purchased through Walmart. Table only came with 3 sides . missing one side described as part "J" in instructions

M
M
MPHPhd
East Greennbush, US
Send a message
Sep 23, 2023 9:28 am EDT

Where to begin? Defective parts, do not honor warranty, try and wear you down, treat you as if you're an idiot, ignore your complaints, and blame you for their defective products.

DO NOT BUY FROM THEM

FDSUS-pre

FDS12023072381125 TQ10152US-RE+ tcy

The Poor customer service rep is BERYL

B
B
biggar
Coral Springs, US
Send a message
Sep 24, 2023 4:32 pm EDT

Order number [protected]. I ordered 5 pool fences and one box came with a missing plastic sleeve.

order date: 09/14/2023

C
C
cindyml
Greenville, US
Send a message
Jan 09, 2024 9:09 pm EST

Scratches busted hinges missing screws

View 0 more photos
  1. Costway Contacts

  2. Costway phone numbers
    +1 (213) 401-2666
    +1 (213) 401-2666
    Click up if you have successfully reached Costway by calling +1 (213) 401-2666 phone number 0 0 users reported that they have successfully reached Costway by calling +1 (213) 401-2666 phone number Click down if you have unsuccessfully reached Costway by calling +1 (213) 401-2666 phone number 0 0 users reported that they have UNsuccessfully reached Costway by calling +1 (213) 401-2666 phone number
  3. Costway emails
  4. Costway address
    3900 E Philadelphia St., Ontario, California, 91761, United States
  5. Costway social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 21, 2024
  7. View all Costway contacts
Costway Category
Costway is ranked 47 among 372 companies in the Furniture Stores category