Court Toa Payoh salesperson Mohd Hanaim did not follow up with surveyor, with the help from another salesperson Ken, managed to get aircon installation done on 11th day 16 May from the date of purchase 5 May. We were told by Christin that there was NO record of feedback in the hotline system. Poor communication between sales and customer service hotline.
The complaint has been investigated and resolved to the customer’s satisfaction.