Creality.com’s earns a 4.5-star rating from 8 reviews, showing that the majority of 3D printing enthusiasts are exceptionally satisfied with their printers.
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Disappointing Experience with Creality
As someone who values quality and reliability, my experience with Creality was nothing short of disappointing. Despite my initial excitement, the printer I purchased arrived broken, and the customer service was virtually non-existent. It has been a month of frustration with no resolution in sight. If you're considering Creality, I urge you to think twice and explore other options for your 3D printing needs.
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Pros
- Wide product range
- Innovative 3D tech
- Competitive pricing
- Strong community support
- Robust build quality
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Cons
- Limited product diversity
- Intense market competition
- After-sales service variability
- Rapid tech obsolescence risk
Creality.com Complaints 0
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Is Creality.com Legit?
Creality.com earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Creality.com. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
A long registered date for creality.com can be seen as a positive aspect for Creality.com as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Creality.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Creality.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Creality.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Creality.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Creality.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
About Creality.com
Here is a guide on how to file a complaint against Creality.com on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with Creality.com in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Creality.com. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.
5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps carefully to effectively file your complaint against Creality.com on ComplaintsBoard.com.
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Creality.com Contacts
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Creality.com phone numbers+86 755 3396 5666+86 755 3396 5666Click up if you have successfully reached Creality.com by calling +86 755 3396 5666 phone number 0 0 users reported that they have successfully reached Creality.com by calling +86 755 3396 5666 phone number Click down if you have unsuccessfully reached Creality.com by calling +86 755 3396 5666 phone number 0 0 users reported that they have UNsuccessfully reached Creality.com by calling +86 755 3396 5666 phone number
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Creality.com emailsmarketing@creality.com97%Confidence score: 97%Marketingbrand@creality.com94%Confidence score: 94%info@creality.com93%Confidence score: 93%Supportcs@creality.com92%Confidence score: 92%vipmall@creality.com90%Confidence score: 90%zhouxuanyu@creality.com84%Confidence score: 84%
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Creality.com address18F, JinXiuHongDu Building, Meilong Blvd., Longhua Dist., Shenzhen, Guangdong, 518131, China
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Creality.com social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 21, 2024
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