CSC review: bb&t purchased auto loan 4

I####s, everyone... Behind the ball at every turn. If bb&t or csc logic has purchased your auto loan from any other institution, refinance somewhere else immediately. Csc apparently collects for bb&t as a service. I don't have a problem with that, however, these people at csc are absolutely the worst. I was getting late notice after late notice when i wasn't late at all, failure to communicate with suntrust bank has created a stress level that would allow most to draw ss disability. I called csc every time and it took them 3 months, 6 hours of my time on the phone, 2 hours of my time on the phone with suntrust... I physically had to do every bit of the legwork for csc, i sent csc the ach number from my bank, i even sent the ach number to suntrust bank. After hours, weeks and months of hassle, harassment, complete and utter frustration i just paid my loan off the first week of december 2016. Here it is january 3, 2017, and today i receive a certified letter dated december 22, 2016, explaining the process of a bank loan buyout process, along with the amount i owe, while the title to my truck is in my safe... I####s... Every one of the 15 people i talked with.