MiLend
Reviews and Complaints

I was very hesitant to refinance my house because I didn't want to go through a long drawn out process. From the very first conversation, my mind was put to ease and for the first time, I was excited about refinancing my house. *** and her team worked diligently to ensure this closing was an easy process, the portal was especially simple to navigate and the team always kept me updated on the next steps. The entire team worked diligently to ensure everything was in order so the closing would be completed as quickly as possible. I can't say enough wonderful things about this team and what they have done for me and my family. Thank you!

The milend refinance company is a very professional company with outstanding customer service. I received the correspondence in the mail, I call them and a customer rep answered the phone, started the process from there. I would advise everyone to ask for a Mr. a great loan rep and just outstanding customer service. I clearly understand how great of a deal I was for them, but I understood everything and this was a win situation in more ways than one clearly for both parties. Thank you milend for truly a job well done, thank you very much *** for everything Sir you are an officer and a gentleman, may *** continue to bless you sir.

After collaborating with three other lenders, Ray and Nikk at Milend successfully closed the deal. Throughout the process, they were communicative, knowledgeable, upbeat, and honest. They frequently contacted me to ensure my satisfaction and to update me on the progress, which I found invaluable. Both Ray and Nikk made an effort to understand my communication style and sense of humor, creating a personal connection that was priceless in today's climate. They were adept at explaining the reasons behind any underwriter requests. I am more than happy to recommend Milend, and particularly Ray and Nikk, for their exceptional service. I am convinced that for my future mortgage needs, I won't be looking elsewhere.

Working with Milend was an absolute pleasure; they assisted me with my refinance, providing exceptional customer service. I was new to the process, but they answered all my questions, kept me updated, and simplified the paperwork. The smooth loan process was a testament to their amazing work ethic. I'll definitely return to MILEND for future lending needs and confidently recommend them to others. A heartfelt thanks to the team for guiding me every step of the way; their professionalism is unmatched.

First off, *** with Milend provided top notch service with my cash out refinance in early 2022. I appreciated that he initially wanted to look at my portfolio and goals to see if I would even benefit from a cash out refinance. I feel that most other companies wouldn't take the time to see if it makes sense, they would just chase after the fees they would collect. He was there to answer any and all questions that I had day and night. Even weekends. He is very knowledgeable on all of the mortgage processes and I had full confidence that this would run as smoothly as it did. We were able to complete the entire process and close within a month, which was incredible! I will definitely be contacting him for any and all future mortgage questions. If you are not using MiLEND, you made a mistake!

My wife and I recently had the pleasure of working with Eric W while purchasing our house. The anxiety that exists when buying a home (our first) is a lot. Add in the fact that my wife & I just had our first child (a two week old!) and things got really stressful! Luckily my loan officer was a source of stability for us as all the moving pieces whirled around us. Eric is an expert communicator. He kept us informed during every step of the house buying process. He put himself in our shoes; molding our unique needs into a loan that would keep us financial comfortable.

If we had to chose a loan officer all over again, we would pick Eric 100 times more. You can count on him being super professional, super kind, and an overall super great guy. Chose MiLend, Inc. because of Eric W!

Thank you Eric!

This company is the most unprofessional group of knuckleheads I have ever encountered. They told me that he could lock in an interest rate of ***% back in November . After nearly three months of delays with no closing in sight, they emailed me 1/11/22 that they would be closing in late Janaury or early February. This is exactly what they told me in November when they said late November, early December. Now, they are getting on a call tomorrow with me to "make a decision on my loan" after being approved nearly three months ago. All this time, I could have refinanced with a more competent company that didn't use lame excuses for reasons not to close. I will be filing a formal complaint with the ComplaintsBoard.com and *** SEC and the *** This type of egregious lending is not to be suffered by any homeowner.

First I want to just saw wow! what an amazing experience we had with MiLend. we went to them not knowing what we really wanted and they took it from there. They listened to our situation and then provided us with multiple options and provided the data and info we needed to make the best decision for our finances. They even took our calls after hours, answered any questions we had, helped us navigate what was best for us. Best of all they helped us get into a 15yr mortgage and out of our 30yr! I can't say enough about how amazing they were to work with from start to finish. I would recommend them to all my closest friends and family and will be sure to work with them for any other refi or home purchase in the future. Thanks MiLend team for making this such a great experience! Ben M. was our loan officer and we absolutely loved him!

I never would have thought I would need to refinance my house in order to get out of debt. MiLend helped me with this. Morgan *** helped me with this prosses even though with me being in Forbearance it took a little longer than I wanted. But she stuck with it while reaching out to me when checking up with that. Working with her has made my first and hopefully my last refi a smooth and fun experience. She cares about what you need, and she went above and beyond to make sure we had all the information requited to make the right decision in refinancing. I did get to talk to some of the other team like Connie *** who helped reach out to people I needed information from. Also, Kelsey Ann *** They were all easy to work with and professional. Morgan comes highly recommended and anyone would be lucky to have her as their Loan Consultant.

The reason that I chose Milend a second time is because I know that there are people that I can depend on, people that will go above and beyond for you, People that can make it happen
and put in the extra work no matter the time of day to get to the goal. Jessica was amazing the first time I went through the buying process as well as the second time, she is definitely
Someone that I can refer to family, friends and anyone that is looking for services that she provides and not worry about losing my credibility. A big thank you to Jessica's team as well, without the support of her team, things could not have gotten done as fast as it did. Communication was seamless and the team made everything quick and easy.
Milend has great team members, I hope they are treating you right and appreciate you the way I do. Jessica, Stefani and Catherine thank you again and I very much appreciate you all!

Jane Doe is an exceptional Senior Loan Consultant. The service and personal attention we received from Jane was exceptional and beyond what we were expecting! She kept me and my clients advised at every step of the mortgage process, explaining to my clients the reason for every document requested from them. Her manner was always friendly, and she was always available to answer every question we had. I am very thankful for Jane's professional, responsive, and honest assistance with the whole mortgage process from beginning to end. She made herself available to me and my clients via any method of our choice - email, business phone, or cell phone, which I appreciated and took advantage of. I feel very fortunate to work with Jane, and she has been such an invaluable asset to many of my clients. I'll certainly be referring her to my clients for a long time to come.

The Milend team, including their diligent members, faced more challenges from me than any issue. The team was patient, and the financing process went smoothly as long as I kept up with my responsibilities. Despite the process feeling lengthy, I was hesitant to start another home financing venture, but the team convinced me it was the right move for my financial situation. Throughout the process, the team maintained constant contact with me via email, texts, and calls to ensure the deal's success. Although I was reluctant, the team's persistence paid off, and I'm grateful for their efforts. The entire team was approachable, making the mortgage financing process feel less daunting. They provided a clear list of requirements, and having a fax machine, printer, and email at hand made everything easier. My unique situation was handled well by the team, and I believe they can assist many others in refinancing if they're willing to follow the process. I had hoped checks wouldn't come to me for convenience, but I understand the necessity. Prompt compliance with their instructions is key to avoiding delays. With everything in place, I'm now focused on paying off the loan quickly. In the future, I might need a trailer and an ATV for cost-effective transportation that aligns with my debt reduction goals.