Cub Foods
Reviews and Complaints

While visiting my locate Cub Foods, I noticed 2 women shopping without wearing masks. I asked 2 employees why this was being allowed and was told that the corporate policy of Cub Foods was to not enforce the mandate. I don't think there was a medical reason pertaining to the 2 customers as they both looked young and rather health and were buzzing around the store with ease. This really irritates me. If the mandate is not enforced within reason, it all falls apart.

For the past month at CUB Foods on Lexington Avenue in Shoreview, MN, I've observed that later in the evening when only two checkout lanes are staffed, the open lanes are right next to one another. This forces the customer in one lane to stand about 6 inches behind the checkout clerk working the adjacent lane. Additionally, when customers are in both lanes at the same time and are bagging their groceries, they are forced to stand next to each other while bagging. (The inside lane of one aisle shares the same space as the outside aisle of the other lane). In these situations, both the checkout clerk and the customers are forced into close proximity to one another. This could be resolved so easily by simply separating manned checkout aisles by at least one checkout lane. This may be more difficult when the store is busy but during slow times, there is no reason to have two checkout lanes open next to one another (unless it is the checkout clerks who want to be close so they can B.S. when there are no customers checking out). Separating the checkout lanes would also serve to separate customers as they leave the store since people often exit by the closest door.
I've observed this same scenario at other CUB stores and as someone who spent 35 years in the medical field, it both angers and frustrates me that social distancing during this COVID pandemic is taken so lightly.

I went into the store today when I had went up to the cashier and put my things down she yelled at me and told me I couldn't put my things down. So I picked up my stuff and asked her where does it say that at . She pointed and told me there should be a paper down there saying so. So when I looked it had said we can put are things down but had to stand back. So she started to talk about me to the customer in front of me and even the lady in front of me said she can put her things down. And when it was my turn didn't ask me if I found everything okay nothing . So I lifted there pretty upset. Now I work at a market myself and I told her I work for a market and I know what it is and all she did was ignore me. Now is this the way your company trains people because I shop at this location all the time and never had anything happen like this. And the sad part she couldn't even apologize for her mistake.

The Manager s are rude and lazy and cashier is horrible. They lie to say we don't have low fat yogurt and i run back there was a lot. The Asia manager refuse to run back and exchange the yogurt because it was wic and said we don't have low fat yogurt. the worst part was she said front of me she is not going back there to look for yogurt. I had hard time understanding if this was business or their home?

I purchased NY strip steaks on sale and when I got home, opened it, it smelled rancid! Then I found out friends of mine had the exact problem and Cub Foods Corporate headquarters here in Stillwater, MN denied it being their fault. We have now started a boycott on ALL "Cub Food Stores". No wonder they sell so-called food at low prices. Want to get sick? purchase food from Cub Foods.