CubaLlama
Reviews and Complaints

Scam alert, Estafadores,lucran con tu dinero, no se hacen responsables,ayuden al mundo por una sociedad libre de rateros, que son empaticos con el dolor y esfuerzo ajeno.
Rateros potenciales.
Unamonos con una queja en BBB busquenlos en linea es una compañia que de forma gratuita ayuda a dar seguimiento a tu queja.

Realice la compra del compresor que debía llegar de dos a tres semanas. Ahora va a llegar de ocho a 12 semanas a la ciudad de la Habana y nadie te da respuesta del exceso de tiempo y el porque de la falta respeto. La página no te muestra los tiempos de entrega con claridad y mucho menos el recorrido del paquete haciendo que la personas compren con idea que la compra va a llegar rápido y al final es todo una mentira la que nadie da solución.

Envie 3 paquetes a la Habana dsde el 20 de Mayo por unas de sus oficinas en Miami. Me dijeron que el tiempo maximo de la demora de la entrega era de 8 semanas. cobraron el envio por libras en lo que iba inluida la entrega a domicilio.

Ha pasado el tiempo y no han entregado. Les hice una queja y la respuesta fue por email es que ellos no son responsables despues que el paquete llega a Cuba. Son Fraude total, porque aqui ellos me cobraron a mi la entrega al domicilio de mis familiares en Cuba. Y verbalmente me dieron la seguridad de que los paquetes iban a llegar a las manos de mi familia a finales de Junio. Esta gente esta robando a los que vivimos en Estados Unidos aprovechandose de la necesidad de nuestras familias en Cuba

Estos son los numeros de las ordenes:

Orden numero 60823

MAR-[protected] Numero de guia

[protected] numero de bulto [protected]

Aero Varadero

y Orden numero 60822

Embargue numero MAR-[protected]

[protected] Numero de Bulto

Aero Varadero

they are scammers. I tried to recharge my phone with them and they charged me twice for the same amount. When I called customer service, they told me that it was my fault for not checking the confirmation page. But I never received a confirmation page! They refused to refund my money and were very rude on the phone. I will never use CubaLlama again and I recommend that you stay away from them too.

CubaLlama is a website that claims to offer easy and affordable phone recharges for people in Cuba. However, my experience with them was anything but easy or affordable. I tried to recharge my phone with them and ended up being charged twice for the same amount. When I called customer service to ask for a refund, they were very unhelpful and blamed me for not checking the confirmation page. But I never received a confirmation page! It was very frustrating to deal with them and I felt like they were trying to scam me out of my money.

Overall, I would not recommend using CubaLlama for phone recharges. They are not trustworthy and their customer service is terrible. If you want to recharge your phone in Cuba, I suggest looking for a different website or service that is more reliable. Don't make the same mistake I did and give your money to CubaLlama.

CubaLlama is a website that offers phone services to Cuba. The website is easy to use and the prices are a bit high. If you are looking for a cheaper option, you might want to try another service. I have used CubaLlama a few times and the service has been okay. The connection can be a bit spotty at times, but overall it gets the job done. If you have any questions or concerns, you can email their customer service team at ***@gmail.com.

i wouldnt recommend using cuballama.com. i had a bad experience with them where i saw a transaction on my card that i didnt do. it was a fraud and i had to cancel my credit card because of it. so be careful if you decide to use this site.

I gotta say, my experience with CubaLlama was not a good one. I was trying to book a flight to visit my family in Cuba, and I thought I found a good deal with them. But boy was I wrong. They never gave me my ticket or refunded my money. And get this, they work with the Cuban government! I don't know about you, but that doesn't exactly scream trustworthy to me. It seems like they're just stealing money from customers by reselling tickets. I wouldn't recommend using CubaLlama if you want to avoid getting ripped off.

CubaLlama ain't the best company out there, that's for sure. They mess up sometimes and when they do, they don't handle it too well. But hey, there are other companies that can offer you better service for a better price. So if you can avoid using CubaLlama, you might want to do that.

That being said, CubaLlama does have some good things going for it. For one, they offer a lot of different services. You can use their website to send money to Cuba, buy phone credit, and even book flights. And they have a mobile app too, which is pretty convenient.

Another thing I like about CubaLlama is that they have a lot of different payment options. You can pay with a credit card, a bank transfer, or even with Bitcoin. So if you're into that sort of thing, CubaLlama might be a good option for you.

Overall, I'd say that CubaLlama is an okay company. They have their flaws, but they also have some good things going for them. If you're looking for a company that offers a lot of different services and payment options, CubaLlama might be worth checking out. But if you're looking for the best of the best, you might want to look elsewhere.

CubaLlama is not a trustworthy website. They charge your credit card for unnecessary things without any transparency. The quality of their services is also very poor. Moreover, they do not have a legal registration and there is no number for customer service or a place to file an immediate complaint.

I had a very bad experience with CubaLlama. They charged me for things that I did not even use and when I tried to contact their customer service, there was no response. I was very disappointed with their services and would not recommend them to anyone.

Their website is also very confusing and difficult to navigate. It is not user-friendly and it took me a long time to figure out how to use their services. I also noticed that there were a lot of spelling and grammar errors on their website, which made me question their professionalism.

Overall, I would not recommend CubaLlama to anyone. They are not a trustworthy website and their services are of poor quality. It is better to look for other options when it comes to making calls to Cuba.

So, I wanted to send some medicines to my family in Cuba and I thought CubaLlama would be a good option. But boy was I wrong! We sent the package on April 1st and it's already August 2nd and my family still hasn't received anything. I mean, what's the point of using a service if they can't even deliver the package on time? It's all a big rip off if you ask me. I'm so disappointed and frustrated with this whole experience. I wouldn't recommend using CubaLlama if you want to send anything to Cuba. Save yourself the trouble and find another company that actually delivers on their promises.

CubaLlama is a website that offers phone and internet services to Cuba. I have used their services a few times and I have to say, they are not the best. They tend to make a lot of mistakes when processing orders and their customer service is not very helpful. It seems like they are always having technical difficulties and are unable to assist you with any issues you may be having.

I would not recommend doing business with CubaLlama. They are not a reliable company and their services are not worth the hassle. If you are looking for a better option for sending phone and internet services to Cuba, I would suggest looking elsewhere.

Overall, my experience with CubaLlama has been disappointing. They are a crap company and I would not waste my time or money on their services again.

So, I gotta tell you guys about my experience with CubaLlama. It was a total disaster, man. Me and my wife, we were trying to send some money to our family back home, you know? And we heard about CubaLlama, so we thought we'd give it a shot. Big mistake.

First off, we put over $3,000 on two different cards, and the money just disappeared. Like, poof, gone. We tried to contact customer service, but they were no help at all. They just kept telling us to wait and that the money would show up eventually. But it never did.

And then, to make matters worse, they closed our account! Can you believe that? We didn't do anything wrong, we were just trying to send some money to our loved ones. But apparently, CubaLlama didn't like that.

Honestly, I think this company is a total fraud. They need to be investigated and shut down. And whoever is responsible for this mess needs to go to jail. It's not right to take people's hard-earned money like that.

So, if you're thinking about using CubaLlama, my advice is don't. Save yourself the headache and find another way to send money to Cuba. Trust me, it's not worth the risk.

I recently made a purchase on CubaLlama for a washer and dryer back in May. It's now almost January and I still haven't received my order. When I called to inquire about the status of my order, they informed me that it's been in port for the past three months. This is unacceptable and extremely frustrating. The customer service I received was unprofessional and left a lot to be desired. I strongly advise against making any purchases from this website as it seems to be a scam.

A charge of $22.99 was made to my checking account as a POS transaction. After calling the number listed (see screenshot below) multiple times to listen to the recorded message (my Spanish isn't that good) Facebook suggested Gonzalez Carolina from Miami FL as a friend. Did the money go to Cuballama or to that phone? Please contact me at [protected]@live.com.

Hello! I added money in my balance today, but what I meant to do was a recharge for a friend in Cuba. Is there a way to transfer my balance to the recharge? Thank you. I would like to be able to use the balance to recharge my friend's phone. Please help me to do that as my friend needs the money. Any help would be greatly appreciated as soon as possible.

I have charges that cleared my bank on nov 28 in the amount of $23.00, $23.00, $23.00 and $18.75 causing my account to be over drawn and causing an overdraft fee of $144.00. What do I need to do to take care of this because I have no idea how you got the card number and it was used. I don't even know what this is. Last four of the card number are 4631.

What's the point of this company existence? I would understand if they worked and operated normally, but they are absolutely useless and overpriced.
Lots of hidden and additional fees, it's just crazy. So many times I asked them to resolve my issue. Do you think that something was done? No way. They didn't even pretend to be working on it. They just don't give a darn. It's a terrible company. For real. Stay away.

My name is Annie, my number is7173309216 . Today 80/26/2017 I did 2 refills and you promised me gifts for that. I have never received any free minutes as gifts since I started refilling my family's phone. Just today, because a friend told I realized that you guys never gave me the gifts in each refill I have done. Please I need you to help me in that. Txs

On July 4th I refilled my cousin's cell phone number in Cuba and, although the $20.99 were debited from my account, my relative didn't receive it. I have always used Cuballama but if it is no longer reliable I'll have to move to a different company that does not ply with the money of a usual customer. Pleasecontactme dor an explanation [protected] and my name is Alicia.

I "recharged" my brother's cell phone in Cuba on 6/19/2017 and I was charged right away. I have done this in the past and never had an issue with the phone being recharged within the hour. It was father's day and I wanted to call him to wish the best but the recharge never happened. I called the company on Monday the 20th, and they said that recharges can take 1-2 days (this has never taken longer than a couple of hours). I waited and called on Wed and was told that technically it hadn't been 24 hours. I decided to give them a week and called on Friday and was told that someone would call me back to take care of the issue. It is now Monday the 26th and still haven't resolved the problem.

I've had other issues with this company in the past (stealing my call minutes) but I have always looked the other way. I use this service on a regular basis and almost every time, I am shorted minutes. For example: you will make a 15 min call (mins counted by your cell phone's timer), but the system will deduct 17-20 mins. They over count minutes and NEVER give you the time you paid for.

My debit card was used 4 times on 6/20/17 and charged $92 for services that I didn't authorize. I've had to cancel my debit card and now filing a complaint with the BBB. This has took money from my family. I don't know anybody in Cuba let alone Canada to obtain phone services through this company. I've seen several complaints in regards to fraudulent charges to individuals debit cards.