CubaLlama’s earns a 1.0-star rating from 34 reviews, showing that the majority of customers are dissatisfied with services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Scam!!!
This service is a total scam! After I used www.cuballama.com and of course after they received my credit card information I got several charges. I almost every week I was charged. They stole my card information and probably sold it to someone or used it themselves.
I know that was their fault because I was in contact with my bank when we tried to find out where did these charges came from.
When I contacted CubaLlama they claimed they were not responsible for that! I already blocked my card but I need to get all my money back! These scammers should be stopped! Avoid!
Fake bills and no agents, who would help you
Don’t use the services of the company www.cuballama.com. I have used them only one month, but I have paid for the month in advance. But these guys continued to send me some fake bills and notifications that I needed to pay for these bills. WTF? I tried to find someone from this company, but the customer services were completely useless place. They didn’t have any agents, who would be able to help you.
their connectivity didn't work
I used mobile connectivity of the company www.cuballama.com, because I had serious and long business travel. I spoke with the rep before I signed the agreement with this company. The rep assured me that there wouldn’t be any problems, but when I arrived at the airport my phone was already blocked. They fooled me and it was so difficult to return money back from this company. Be aware!
El día 06/16/17 pague una recarga y no pusieron los minutos en cuba
Gostaria de canceller uma recarga referent a dia 08/10/2017, me equivoquei e fiz duas recargas. Também verificar se existe mais recargas referentes a dia 10/10/2017, estas aparecem na tarjetas mas não foram confirmadas no meio como recargas feitas com sucesso. se aconteceu, cancelar também.
obrigada!
Sebastiana Risolene
(Titular da Tarjeta)
son una estafa deberian llamarse la gran estafa no sirven para nada
CubaLlama Reviews 0
If you represent CubaLlama, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About CubaLlama
CubaLlama offers a wide range of services, including international calls, text messages, and mobile data. The company's services are available to both individuals and businesses, making it an ideal choice for anyone looking to stay connected with friends, family, or colleagues in Cuba.
One of the key features of CubaLlama is its user-friendly website, which allows customers to easily purchase and manage their communication services. The website is available in both English and Spanish, making it accessible to a wider audience.
In addition to its website, CubaLlama also offers a mobile app that can be downloaded on both iOS and Android devices. The app allows customers to make calls, send text messages, and manage their accounts on-the-go, making it a convenient option for those who are always on the move.
CubaLlama's commitment to providing affordable and reliable communication services has made it a popular choice among customers in Cuba. The company's competitive pricing and excellent customer service have helped it to stand out in a crowded market, and its dedication to improving its services has earned it a loyal customer base.
Overall, CubaLlama is a reliable and trustworthy telecommunications company that provides affordable and convenient communication services to people living in Cuba. Whether you're looking to stay in touch with loved ones or conduct business in the country, CubaLlama has the services you need to stay connected.
Overview of CubaLlama complaint handling
-
CubaLlama Contacts
-
CubaLlama phone numbers+1 (786) 717-6737+1 (786) 717-6737Click up if you have successfully reached CubaLlama by calling +1 (786) 717-6737 phone number 0 0 users reported that they have successfully reached CubaLlama by calling +1 (786) 717-6737 phone number Click down if you have unsuccessfully reached CubaLlama by calling +1 (786) 717-6737 phone number 0 0 users reported that they have UNsuccessfully reached CubaLlama by calling +1 (786) 717-6737 phone number+1 (786) 408-6400+1 (786) 408-6400Click up if you have successfully reached CubaLlama by calling +1 (786) 408-6400 phone number 0 0 users reported that they have successfully reached CubaLlama by calling +1 (786) 408-6400 phone number Click down if you have unsuccessfully reached CubaLlama by calling +1 (786) 408-6400 phone number 0 0 users reported that they have UNsuccessfully reached CubaLlama by calling +1 (786) 408-6400 phone number
-
CubaLlama emailsinfo@cuballama.com81%Confidence score: 81%Support
-
CubaLlama address181 University Avenue, Suite 2100, Toronto, Ontario, M5H3M7, Canada
-
CubaLlama social media
-
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 17, 2024
Recent comments about CubaLlama company
unauthorized credit card chargesOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.