CurvySense’s earns a 1.8-star rating from 13 reviews, showing that the majority of plus-size fashion enthusiasts are dissatisfied with their clothing purchases.
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Mixed Feelings About Curvy Sense
As someone who values both style and customer service, my experience with Curvy Sense left me with mixed feelings. While the trendy clothing options catered to plus-size individuals like me, the issues with returns and refunds were disappointing. The promise of free shipping on returns was overshadowed by the unexpected costs and restocking fees for refunds. It felt like being trapped with store credit for items that didn't fit well. Despite the quality of the clothes, the lack of flexibility in returns policy made me hesitant to shop here again. If you're considering Curvy Sense, be sure to carefully review their policies to avoid any surprises.
Disappointing Customer Service Experience with CurvySense Retail Shop
So, let me tell you, this shop CurvySense is not the greatest when it comes to customer service. I bought a mask a while back and I'm still waiting for it to arrive. Their website says it's still sitting in the store! I'm pretty upset about this and I don't think I'll be buying from them again. Their customer service isn't the best, which is a bummer. I was really excited for that mask, but I guess it's just not meant to be.
CurvySense Review: Great Quality and Spot-On Sizing!
So, I saw an ad on Insta for CurvySense and thought that I would give it a go. I order something real nice and it came after 2 week. It was worth the wait though. The clothes was real good quality and fits great. I like it how the sizing were spot on so I know I got the right size without having to guess about it. I am pleased you know, so I will order again.
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Pros
- Trendy Plus-Size Styles
- Affordable Fashion Range
- Inclusive Sizing Options
- Frequent Promotions
- Positive Customer Reviews
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Cons
- Limited International Shipping
- No Physical Retail Presence
- Narrow Product Range
- Inconsistent Sizing Standards
Negative Experience with CurvySense: Refunds Only Offered as Store Credit
I jus' got my hands on some clothes from CurvySense, lemme tell you, it wasn't the best experience. So, I had to return two items and guess what, they didn't give me my money back. Instead, they gave me some kinda store credit. Like seriously, how am I supposed to use that if I live outta state? That makes no sense to me. Ya best stay away from this site if you wanna save yur cash cause you won't be gettin' it back.
Disappointing Customer Service and Refund Process at CurvySense
So, I went to CurvySense and ordered a product on the 12th of August in 2019. I was excited and anxious to know when my item would arrive, so I reached out to the customer service team in hopes to receive an update. Sadly, my messages went unread and to my dismay, my order ended up getting canceled.
Needless to say, I was highly disappointed by the lack of communication and customer service provided by CurvySense. I mean, seriously, how hard is it to respond to a message and give customers a bit of assurance that their orders are being handled? To make matters worse, my refund status is still up in the air. I have no idea when or if I will ever see my money returned.
Overall, I would have to say that my experience with CurvySense left me feeling unimpressed and dissatisfied. It's really a shame because I was looking forward to potentially purchasing more items from their website in the future. However, after being let down and left feeling like my business didn't matter, I will definitely be taking my shopping elsewhere.
Disappointing Experience with CurvySense: Poor Quality and Store Credit Only Refunds
I was really excited to try out CurvySense for the first time, but unfortunately, I ended up feeling pretty let down. The dress I ordered had rhinestone beads that were falling off left and right, and it was a bit of a mess. What's worse, I learned that they only offer store credit instead of cash refunds, which was a really huge bummer considering I had spent $75 on the dress alone. At this point, I don't really want to buy anything else from them since my experience was already pretty poor to begin with. If I had wanted to purchase more clothes from CurvySense, I would've done so already.
I really wish that my experience with CurvySense had been more positive, but unfortunately it was quite disappointing. While I do appreciate the fact that they offer affordable clothing in a range of sizes, but the product quality leaves much to be desired. Additionally, I really wish they would offer traditional cash refunds-- store credit just isn't as useful to me, and I'm sure I'm not alone in feeling that way.
Overall, I think CurvySense has the potential to be a great brand with some significant improvements. However, until they can deliver consistent quality and offer better return policies, I probably won't be making any future purchases from them.
CurvySense Review: Disappointing Policies and Limited Styles
I went and checked out CurvySense online (curvysense.com), and I gotta say, I wasn't too impressed. Like, sure, they have free shipping on returns, but they don't mention that you still gotta pay for your own dang shipping label. And then, if you actually want a refund instead of just store credit, they hit you with a 10% restocking fee! Like, come on now, that's just not right.
And even after all that, the clothes they have available just aren't really my style. I mean, maybe it's just me, but their smallest size is just too dang big on me. And I don't wanna just settle for store credit for something I'll never be able to wear. That just feels like a waste of money.
Honestly, I can't really recommend shopping here unless you're just ready to lose some hard-earned cash. There are plenty of other places out there with better policies and clothes that actually fit right. Save yourself the trouble and go somewhere else.
Difficult and Disappointing Returns: My Experience with CurvySense
CurvySense is pretty difficult when it comes to returns. The process is not as smooth as we're used to. You'll have to acquire your own label for shipping and it's a shame they won't refund the fee. More often than not, other online shops grant free returns for customers. If you have to return a product you won't receive a refund but instead, a store credit. This may be disappointing considering the extra $13 that you already paid for shipping. It's also frustrating to think that you'll have to select particular items from their stock even if you don't particularly like them. In other words, no exchange or refund policy. I am remorseful to tell you that I cannot recommend this shop and I won't be shopping here again.
CurvySense Review: Cute Clothes, Fishy Return Policy
So I just gotta tell ya about CurvySense. I got some cute clothes from them, not bad for the price. But check it, they don't let ya return anything. Like what?! One of the dresses I ordered was outta stock so they were like, "Hey girl, you can get an e-gift card or we'll refund ya." But then they turn around and say they don't do returns. Like what kinda sneaky, shady biz is that? I called them out on it and told them they need to get their act together. It ain't a return if I can only exchange it for something else on their site. Nah, I ain't dealing with them again. I don't wanna support a company with a fishy policy like that. They need to get shut down if ya ask me.
CurvySense Review: Don't Waste Your Money on These Clothes - Pure Garbage
Yo, I gotta tell ya 'bout my experience with CurvySense. So I was checkin' out their website, lookin' for some cute dresses to add to my wardrobe, ya know? And I thought I hit the jackpot when I saw these bowknot bandage dresses - one in purple and one in black. Gotta have options, right?
Anyway, so I ordered those dresses and couldn't wait for them to arrive. But lemme tell ya, when I opened that package, I was super disappointed. The material was NOT like the picture at all! Instead of nice, comfy cotton like it looked like in the pic, it was this thin, clingy, silky material that felt like it was meant for old ladies.
And the length? Not even close to what the picture showed! These dresses were much shorter than I thought they'd be - didn't even go to my ankles, and I'm only 5'3"! Whoever that person in the picture is, they must be four feet tall or somethin'.
Honestly, these dresses were just plain horrible. I wouldn't order from CurvySense again if you paid me. Even Rainbow and Forever 21 have better quality clothes than this fake stuff. Steer clear, folks! Don't waste your money on these pure garbage clothes.
My Favorite Online Retailer for Plus Size Fashion: A CurvySense Review!
Hello fellow shoppers, I must share with you my experience with CurvySense! I've been burned before by other online retailers, you know the ones, those popular sites where the clothes arrive looking nothing like the pictures, or the quality is poor and doesn't last more than a few wears. But, oh my goodness, CurvySense has been a shining beacon of hope.
I've now placed three orders, and each time it feels like I hit the jackpot. The sizing is just perfect, which is such a relief; usually, I have to guess and hope for the best with other online shops. And the fabrics, how can I describe it? They're just so soft and lovely to the touch. And, even better, the clothes hold up through multiple washes so I can feel confident to wear them over and over again. I can't tell you how much I appreciate knowing that I can add quality pieces to my wardrobe without breaking the bank.
I did have an issue with my first order, and I reached out to customer service via email. Sadly, no one responded, which made me nervous. But, I've seen that their Facebook page seems to get a lot more attention, so perhaps that's the way to go if you do have an issue. I hope that doesn't happen to me again, but even still, I can't deny the excellent pricing and quality of the apparel.
Oh, did I mention the shipping? Wow. It gets to me in no time at all, sometimes in just three days. Talk about fast service! I'm so impressed with CurvySense, and I recommend them to all my friends who are also lovely curvy ladies.
CurvySense Complaints 2
I placed an order and received two incorrect items
I placed an order and received two incorrect items. One of them was a defective rhinestone beanie instead of the pearl one I had ordered. The other item was a pair of boots that were too narrow for my 9-year-old daughter's foot. I tried calling the customer service number, but no one answered. I left messages and also sent a Facebook message, but I didn't receive any return calls or messages. In frustration, I left a negative review. Eventually, I was given approval to return both items, but they refused to provide a postage-paid return label as stated in their return policy. I had to pay for the return shipping myself. According to their policy, I should have received a total of store credit, not cash, but they intentionally and fraudulently gave me less. They only credited me for the return shipping, the hat, and the boots. They failed to refund me the full amount I was owed for the items and also didn't compensate me for the shipping costs as promised. This business should be investigated and closed for stealing from their customers. Order_Number: CSXXXXXX
Disappointing Quality and Sizing Experience on CurvySense; Requesting Refund Only Results in Store Credit
The stuff on CurvySense ain't that good. I mean, the quality isn't great, ya know? And when I got my clothes, they weren't even my size! Like what the heck, man?! And to top it all off, when I asked for a refund, they only gave me store credit. Ugh, what a pain in the butt. I was so disappointed. Save your cash and shop somewhere else.
Is CurvySense Legit?
CurvySense earns a trustworthiness rating of 81%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for CurvySense. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
CurvySense has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of CurvySense's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Curvysense.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Curvysense.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up CurvySense and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Curvysense.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- We have detected an internal review system on CurvySense's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
- We conducted a search on social media and found several negative reviews related to CurvySense. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About CurvySense
The website is user-friendly, with intuitive navigation that allows customers to easily find what they're looking for. CurvySense offers a comprehensive selection of clothing sizes, ranging from XL to 5XL to ensure that every woman can find the perfect fit.
One of the key features that sets CurvySense apart from other online fashion stores is its commitment to affordable style. The website offers a range of clothing options at budget-friendly prices, making it accessible to women across all income levels.
CurvySense is also committed to inclusivity, with a diverse range of models showcasing the clothing on the website. Customers can see how the clothing looks on women of different sizes and shapes, giving them a better idea of what to expect when they make a purchase.
In addition to clothing, CurvySense also offers a range of accessories, including jewelry, handbags, and footwear to complete any look. The website offers free shipping on orders over $75, and free returns within 30 days, making it a risk-free online shopping experience.
Overall, CurvySense is a top choice for women who are looking for fashion-forward clothing that is specifically designed for their curvy shape. With affordable prices, a diverse range of options, and a commitment to inclusivity, CurvySense is a must-visit website for any curvy fashionista.
Here is a guide on how to file a complaint against CurvySense on ComplaintsBoard.com:
1. Log in or create an account:
- If you already have an account on ComplaintsBoard.com, log in. If not, create a new account to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue with CurvySense in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with CurvySense. Include key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, etc.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps carefully to effectively file a complaint against CurvySense on ComplaintsBoard.com.
Overview of CurvySense complaint handling
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CurvySense Contacts
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CurvySense phone numbers+1 (877) 207-0034+1 (877) 207-0034Click up if you have successfully reached CurvySense by calling +1 (877) 207-0034 phone number 0 0 users reported that they have successfully reached CurvySense by calling +1 (877) 207-0034 phone number Click down if you have unsuccessfully reached CurvySense by calling +1 (877) 207-0034 phone number 0 0 users reported that they have UNsuccessfully reached CurvySense by calling +1 (877) 207-0034 phone number
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CurvySense emailsinfo@curvysense.com99%Confidence score: 99%Supportkeisha@curvysense.com98%Confidence score: 98%
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CurvySense address2042 Garfield Ave, Commerce, California, 90040, United States
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CurvySense social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
- View all CurvySense contacts
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