Menu
For Business Write a review File a complaint
The Celebrity Dresses Customer Service Phone, Email, Contacts

The Celebrity Dresses
Reviews and Complaints

www.thecelebritydresses.com

Learn how the rating is calculated

2.4 12 Reviews 4 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

The Celebrity Dresses Reviews 16

ComplaintsBoard
D
3:04 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

The Celebrity Dresses Big Surprise

Heartfelt thanks for delivering 12 stunning Jennifer Lopez chiffon bridesmaid dresses within 18 days❤. Your exceptional service and timely delivery have made my wedding preparations a breeze. I am truly grateful for your dedication and craftsmanship, adding a touch of elegance to our special day. Thank you!

Recommendation: Check size charrt before you order the dress

Read full review of The Celebrity Dresses
View 0 more photos
Hide full review
ComplaintsBoard
K
Verified customer The reviewer confirmed their account using Google. Learn more

The Celebrity Dresses Run…don’t walk!!

Zero stars! DO NOT ORDER FROM THEM! The dress I received did not come anywhere close to fitting. When I contacted them, they gave me the runaround…did you try the dress on without a bra…did you push the dress down when you measured it! After several worthless emails, they stopped communicating. Luckily, I ordered through PayPal. PayPal negotiated a return. The cost of shipping a DRESS to CHINA is $220-120! The dress came from California when shipped to me, but u have to ship to CHINA to return it to them. PayPal recovered some of my money, but not all. DO NOT ORDER FROM THEM!

Read full review of The Celebrity Dresses
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

The Celebrity Dresses Terrible Experience with The Celebrity Dresses Website: Poor Quality, Slow Shipping, and Nightmare Returns

I gotta say, I had a pretty bad experience with The Celebrity Dresses website. First off, I didn't even realize they weren't based in the US until after I placed my order. That should have been a red flag right there. But I went ahead and ordered a dress anyway, and boy was that a mistake. It took a whole month for the dress to arrive, and when it did, it was not what I was expecting at all. The quality was really poor, and it looked nothing like the photos on the website. So I decided to return it.

But let me tell you, trying to return something to this website is a nightmare. They only refunded me a quarter of the purchase price, even though I returned the dress in mint condition. And it took them four months to even give me that partial refund. I had to report them to the BBB just to get any kind of response from them. And their customer service is just terrible. They barely responded to my emails, and when they did, it was never helpful.

Honestly, I would steer clear of this website if I were you. The photos on their website are stolen, and they misguide people into thinking they're getting something they're not. And the fact that they're not even based in the US just adds to the sketchiness. Save yourself the headache and shop somewhere else. This website should be shut down, in my opinion.

Read full review of The Celebrity Dresses
Hide full review
ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

The Celebrity Dresses The Celebrity Dresses: False Advertising and Poor Customer Service

I recently purchased a dress from The Celebrity Dresses website for a whopping 200 dollars. However, when the dress arrived, it was not at all like the picture that was displayed on the website. In fact, it looked like it had been worn before! I immediately sent the dress back, which cost me an additional 60 dollars.

It has been several months since I returned the dress, and I still have not received my money back. The company promised to refund me 50% of the original price, but I have yet to see a single penny. It's been almost a year since I made the purchase, and I am extremely disappointed with the lack of customer service and follow-through from The Celebrity Dresses.

Their policy of a "90 day Money back guarantee" is a complete lie, and they do not seem to care about resolving any issues that their customers may have. I would strongly advise against ordering from this website, as they do not keep their word and do not provide any sort of satisfactory resolution to problems.

If you're looking for a reliable online retailer, I suggest going with Amazon instead. At least with Amazon, you can be sure that you'll receive your money back if something goes wrong with your order.

Read full review of The Celebrity Dresses
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

The Celebrity Dresses Stunning Custom-Made Dress from The Celebrity Dresses Website

This dress from The Celebrity Dresses website is just stunning! I cannot express how much I love it. I have a lot of fancy dresses that I paid a lot more for, but this one is definitely my favorite in terms of fit and quality. I decided to pay the extra $10 to have it custom made to my measurements, and I am so glad I did. It fits me like a glove and is so flattering. The fabric is also really nice and doesn't look cheap at all.

I went with the lilac color, and while it is a bit darker than what is shown in the picture, I actually think it looks even better. I would definitely recommend this dress to anyone looking for something beautiful and unique. It might just be the most gorgeous dress I own! Unfortunately, I don't have any pictures to share because none of the ones I took with my phone do it justice.

Overall, I am really happy with my purchase from The Celebrity Dresses. The website was easy to navigate, and the ordering process was simple. The dress arrived in a timely manner and was packaged nicely. I would definitely shop here again in the future. Thanks, TheCelebrityDresses!

Read full review of The Celebrity Dresses
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

The Celebrity Dresses Disappointing Experience with The Celebrity Dresses Website: A Review

I recently purchased two chiffon dresses from The Celebrity Dresses website, which were worn by the iconic Grace Kelly in the movie "To Catch a Thief". I was excited to receive my order, but unfortunately, I was disappointed with the outcome. I ordered both the white and blue dresses, but the blue one was not the same color as the original dress. The details on the dress were also not quite right, and it looked a bit awkward.

I had ordered custom-made dresses with my measurements, but unfortunately, they were too tight and I couldn't even tie them properly. I was disappointed to learn that when dresses are custom-made, you can't get a full refund. So, I had to keep the dresses even though they didn't fit me properly.

I gave The Celebrity Dresses website a rating of 2 stars because if someone didn't know about the original dresses, they might not have noticed the strange elements that I did. However, I would suggest that people order standard sizes instead of custom-made dresses to avoid any issues with sizing. It's important to keep in mind that if you do order custom-made dresses, you may not be able to get a full refund if they don't fit properly.

Overall, I was disappointed with my experience with The Celebrity Dresses website. While the dresses were not terrible, they were not what I was expecting, and I would have preferred to receive a full refund for the custom-made dresses that didn't fit me properly.

Read full review of The Celebrity Dresses
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

The Celebrity Dresses Stunning Red Off-the-Shoulder Maternity Dress Review: Perfect for Photoshoots and Versatile for Any Occasion!

I absolutely adored this dress from The Celebrity Dresses for my maternity shoot! I ordered the stunning red off-the-shoulder maternity dress and it was everything I could have hoped for. I'm 5 feet tall, a 34F, and weigh around 186 pounds. I usually wear a size 10 or 12 top/dress depending on the cut and breast size of the top/dress. The top of the dress fit me perfectly on my shoulders, breast, and waist. However, the forearms were a little baggy which made it look a little weird with my bracelets. Despite this, I think any color in this dress would look perfect based on the reviews I've seen.

I didn't wear anything like tights under the dress as it was pretty opaque. I was so happy with how the dress looked in my photoshoot. Thank you so much, Thecelebritydresses.com! I couldn't have asked for a better gown for my photoshoot.

As a Muslim woman who covers every day, I was a little worried about the dress being too revealing. However, I was pleasantly surprised to find that it can be styled modestly and is incredibly versatile. I highly recommend this dress to anyone looking for a beautiful and versatile gown for any occasion.

Read full review of The Celebrity Dresses
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

The Celebrity Dresses Terrible Experience with The Celebrity Dresses Website: Wrong Dress, Poor Customer Service, and No Refund

I gotta say, I had a pretty rough experience with The Celebrity Dresses website. It was a real struggle just to navigate the darn thing! And to top it off, I was in a real time crunch for a specific dress. I placed my order, but never received a confirmation email or tracking number. I was starting to get pretty worried.

Thankfully, the dress did arrive on time. But when I opened the package, I was shocked to find that they had sent me the WRONG COLOR! I mean, come on! And to make matters worse, when I contacted customer service, they refused to rush order the correct dress to me in time for my event. And get this - they also refused to give me a full refund on the wrong dress! They claimed that they had made it specifically tailored to my size, but that was a total lie. You just pick a BASIC size online, for crying out loud!

To add insult to injury, they told me that I would have to pay for shipping to return the WRONG DRESS, and they would even charge me a 50% restocking fee! I mean, seriously? That's just plain terrible.

I really wouldn't recommend ordering from this site, folks. It's just not worth the hassle. And to be honest, I'm pretty sure that most of the other reviews on here are fake, just to boost their scores. So don't be fooled!

Read full review of The Celebrity Dresses
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

The Celebrity Dresses Disappointing Experience with The Celebrity Dresses: Poor Quality and Aggressive Customer Service

I gotta say, my experience with The Celebrity Dresses wasn't the best. I ordered a custom corset dress, but when it arrived, it was lacking in structure and saggy. There was no boning in it, which was a huge disappointment. I reached out to them, and they agreed to fix it, but I had to pay for the shipping back to China, which cost me over $50. I was really hoping the dress would work out, so I sent it back.

When I got the dress back, it still wasn't what I was expecting. You could tell they had gone in to fix the boning, but the quality of the repair wasn't great. They had added extra fabric to cover it up, which made the dress look weird. I decided to return it as per their policy, but they were really aggressive and rude in their email response. It was a frustrating experience.

Eventually, I was able to return the dress, but I had to pay for the shipping again. Unfortunately, the dress was "lost" in the mail, which was really convenient for them. I didn't get tracking because it would have cost over $100, and I had already spent too much on shipping. It was a tough lesson to learn.

Overall, I wouldn't recommend The Celebrity Dresses. The quality of the dress wasn't great, and their customer service wasn't very helpful. It's a shame because I was really excited about the dress, but it just didn't work out.

Read full review of The Celebrity Dresses
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

The Celebrity Dresses Disappointing Experience with The Celebrity Dresses: Poor Quality and Customer Service

I recently made a purchase from The Celebrity Dresses website and I must say, my experience was not a pleasant one. After waiting for about two weeks, I decided to check the status of my order and to my surprise, it said "cancelled". I was confused because I did not cancel the order myself. However, I did not think much of it and decided to reorder the same dress.

To my dismay, I never received a reimbursement for the first cancelled order even though I sent them all the necessary information they requested. I was quite disappointed with this, but I still held out hope that the second order would arrive in good condition.

Then, I received two different emails saying that the dress was on its way. I was excited to finally receive my dress, but when it arrived, I was extremely disappointed. The dress was completely open in the back, like a hospital gown. It was totally unwearable and hideous! My entire backside was completely exposed, and I cannot even begin to understand how someone could send this out to a customer.

I immediately contacted The Celebrity Dresses to inform them of my problem. They were in contact with me initially, but now they have completely disappeared and refuse to respond to me. I am extremely disappointed with their customer service and the quality of their products.

Overall, I would not recommend The Celebrity Dresses to anyone. Their lack of communication and poor quality products have left me feeling frustrated and disappointed.

Read full review of The Celebrity Dresses
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

The Celebrity Dresses Stunning Velvet Dress with Built-in Bra and Lining - A Must-Have!

I just got my dress from The Celebrity Dresses and I gotta say, I wasn't expecting much. I've bought dresses online before and they always look different from the pictures. But this dress blew me away! I got it in Ink Blue for a party and the color was spot on. The velvet fabric has a nice weight to it and it drapes beautifully. The bodice is boned and has a built-in bra with elastic supports covered in satin for extra support. The whole dress is lined, which just adds to the quality of the piece. I can see myself wearing this dress again and again.

The only thing I would say is that the tulle lining doesn't make the dress look as puffy as it does on Katy in the photo. If you want that look, I would recommend buying an extra crinoline (a big one). Also, make sure you get the right size because there's no stretch or give to the fabric. It would be tough, if not impossible, to let it out.

Overall, I would definitely recommend this dress and I'll be buying from The Celebrity Dresses again. THANK YOU!

Read full review of The Celebrity Dresses
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

The Celebrity Dresses Stunning Quality and Fit: The Celebrity Dresses Review

I just received my dress from The Celebrity Dresses and I have to say, I was pleasantly surprised! I've had bad experiences with online dress shopping before, but this dress exceeded my expectations. I ordered it in Ink Blue for a Christmas party and the color was spot on. The velvet fabric has a nice weight to it and drapes beautifully. The bodice is boned and has a built-in bra with elastic supports covered in satin for extra support. The entire dress is lined, which just adds to the quality of the piece. I can see myself wearing this dress over and over again.

One thing to note is that the tulle lining won't make the dress look as puffy as it does on the model in the photo. If you want that look, I would recommend buying an extra crinoline (a large one). Also, make sure you buy the right size because there is NO stretch or give to the fabric. It would be difficult, if not impossible, to let it out.

Overall, I would definitely recommend The Celebrity Dresses to anyone looking for a high-quality dress. I will definitely be purchasing from this site again! Thank you!

Read full review of The Celebrity Dresses
Hide full review

The Celebrity Dresses Complaints 4

ComplaintsBoard
W
8:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Celebrity Dresses Terrible Quality and Misrepresentation: My Experience with The Celebrity Dresses Website

I recently purchased a dress and shoes from The Celebrity Dresses website and it was a total disaster! The quality of the items was terrible and it was obvious that they were made in China. When I received the package, I was shocked to see that the dress and shoes looked nothing like what was presented on the website. I was so disappointed that I had to throw them away. I didn't even bother trying to get my money back because I knew it was a lost cause. The pictures I have attached speak for themselves. I would not recommend this website to anyone. Save yourself the trouble and shop somewhere else.

Read full review of The Celebrity Dresses
Hide full review
ComplaintsBoard
R
7:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Celebrity Dresses Disastrous Experience with The Celebrity Dresses Website: Not Worth the Hassle

So, I bought this coat from The Celebrity Dresses website and boy, was it a disaster! I mean, I usually wear a size medium, but I thought I'd go for a small this time. Big mistake! The coat was two sizes smaller than what I usually wear. And when I tried to return it, it was a nightmare. I had to pay for the postage myself, which was almost as much as the coat itself. I mean, what kind of company does that? It's almost like they're trying to scam you or something.

Honestly, I wouldn't recommend this website to anyone. It's just not worth the hassle. And to top it all off, I didn't even realize it was a Chinese company until after I had already ordered the coat. If I had known that, I definitely wouldn't have ordered from them in the first place.

So, if you're thinking about buying something from The Celebrity Dresses, my advice would be to think twice. There are plenty of other websites out there that are much more reliable and won't give you the same headache. Trust me, it's just not worth it.

Read full review of The Celebrity Dresses
Hide full review
ComplaintsBoard
C
7:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Celebrity Dresses Unfair Return Policy and Delayed Refund from The Celebrity Dresses Website

I bought a dress from The Celebrity Dresses website and it didn't fit me right. I spent $157 on it, which is a lot of money for me. At first, they only offered me $25 to return it, which I thought was unfair. I complained to Pay Pal and they eventually gave me a full refund. I sent the dress back to China with the tags still on it and I never wore it. It cost me another $50 to send it back, which was frustrating. It's been 2 months now and I still haven't received my refund. They have my dress and my money, which is really disappointing. I hope they can sort this out soon.

Read full review of The Celebrity Dresses
Hide full review

Is The Celebrity Dresses Legit?

The Celebrity Dresses earns a trustworthiness rating of 11%

Not worth the risk. Protect yourself and your money by staying away from The Celebrity Dresses.

Our conclusion: ComplaintsBoard's detailed research into The Celebrity Dresses's operations indicates high risk and questionable legitimacy. We strongly recommend that potential customers avoid dealing with The Celebrity Dresses to protect their personal and financial well-being. If you’ve had a negative experience with this company, please report it to ComplaintsBoard by submitting a complaint.

The Celebrity Dresses protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We conducted a search on social media and found several negative reviews related to The Celebrity Dresses. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • The Celebrity Dresses has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
  • The Celebrity Dresses has registered the domain name for thecelebritydresses.com for more than one year, which may indicate stability and longevity.
  • Thecelebritydresses.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Thecelebritydresses.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Thecelebritydresses.com you are considering visiting, which is associated with The Celebrity Dresses, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
  • The Celebrity Dresses website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

The Celebrity Dresses Disappointing Experience with The Celebrity Dresses: Poor Quality, False Advertising, and Unhelpful Customer Service

I recently made a purchase from The Celebrity Dresses website and unfortunately, I was not satisfied with my experience. The dress I received was not at all like the pictures displayed on the website. The fabric was of poor quality and had a strong unpleasant odor. Additionally, there were several defects on the dress and the cut was different from what was shown in the photo. The tulle on the top, train, length, and other details were not as expected. Furthermore, the color of the dress was not what I had anticipated and the size did not match the size chart provided on the website.

To make matters worse, the customer service was not helpful at all. I was asked to send photos of the dress, but I never received a response from them. On top of all this, I was also charged additional taxes when I placed my order.

In my opinion, this is false advertising and I will not be making any future purchases from this website. The overall experience was very disappointing and I would not recommend this website to anyone.

Read full review of The Celebrity Dresses and 1 comment
Hide full review
1 comment
Add a comment
T
T
Tiffany Jamess
Ventura, US
Send a message
Aug 08, 2023 10:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

hello,

I would like to inform you that I have received my dress, it is beautiful, I love it, I tried it on and it suits me very well.

Great packaging too.

I can only say a big thank you.

View 0 more photos

About The Celebrity Dresses

Screenshot The Celebrity Dresses
The Celebrity Dresses is a leading online retailer that specializes in providing high-quality, affordable celebrity-inspired dresses to women all over the world. With a vast selection of dresses inspired by the latest red carpet looks, The Celebrity Dresses has become a go-to destination for fashion-conscious women who want to look and feel like their favorite celebrities.

What sets The Celebrity Dresses apart from other online retailers is their commitment to quality and affordability. They use only the finest materials and work with skilled tailors to create dresses that are not only beautiful but also comfortable and durable. And despite the high quality of their dresses, The Celebrity Dresses manages to keep their prices affordable, making it easy for women to look like a million bucks without breaking the bank.

In addition to their commitment to quality and affordability, The Celebrity Dresses also offers exceptional customer service. Their team of knowledgeable and friendly customer service representatives is always available to answer questions and help customers find the perfect dress for any occasion. And with fast and reliable shipping, customers can rest assured that their dress will arrive on time and in perfect condition.

Overall, The Celebrity Dresses is a top-notch online retailer that offers high-quality, affordable celebrity-inspired dresses and exceptional customer service. Whether you're looking for a dress for a special occasion or just want to add some glamour to your wardrobe, The Celebrity Dresses has something for everyone.

Overview of The Celebrity Dresses complaint handling

The Celebrity Dresses reviews first appeared on Complaints Board on Jun 12, 2023. The latest review Big Surprise was posted on Jan 31, 2024. The Celebrity Dresses has an average consumer rating of 1 stars from 16 reviews. The Celebrity Dresses has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.4
26 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. The Celebrity Dresses Contacts

  2. The Celebrity Dresses emails
  3. The Celebrity Dresses social media
  4. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  5. View all The Celebrity Dresses contacts
The Celebrity Dresses Category
The Celebrity Dresses is ranked 43 among 299 companies in the Clothing and Accessories category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.