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May 30,2023. The head pharmacist lied about the legality of filling an out of state doctors script for my sleep meds that are considered a controlled substance. Mind you, cvs had filled my scripts for a year but he refused to fill them one day early since I was leaving for Europe the
Next day. He was willing to fill them until he learned the scripts were from my Louisiana doctor. He blamed it on safety. When I said my personal doctor knew me better than he did, his story changed. He blamed Texas law. I spoke with another pharmacist who said it was not a law but a guideline. He changes his story again and said cvs policy wouldn’t allow him to fill them. When I pointed out cvs had been filling them for a year, he seemed speechless. I told him I didn’t like him being less than truthful he reacted by vacating my scripts. They disappeared from the cvs app as well as the cvs computer bc the techs I spoke with couldn’t even find a record of my scripts being filled. At least that is what they told me. I told the head pharmacist I was done with cvs. He
Retaliates by raising the price of viagra from 25.00 to 111.00. We indeed are done doing business with cvs.
Desired outcome: Head pharmacist should be disciplined and should issue me a personal apology.
