I first used daily pay because of car issues everything was fine, after that it went down hill real quick. I only received a couple checks from daily pay after that all my pay was direct deposited into my checking account through my employer. I got paid from my employer and all of a sudden there was a second deposit for same amount from daily pay. I do the right thing and contact daily pay and they said that it was there mistake, I asked how I get the money back to them and I was told that there was no way and that the money was mine to keep because there was no way to pay it back. I went on to make sure if I used the money that I wouldn't be penalized for it the gentlemen I spoke with reassured me that it was there mistake and the money was mine to use. I used the money and then daily pay came back to let me know that I had a negative balance and that I would have to pay it off so I paid it off and now I have been trying to cancel my account through daily pay and they cancel and then reactivate it. I have emails to prove that I have been in touch with them several times. They keep trying to attach my pay and I have to keep an eye on my check to make sure I get it because daily pay keeps trying to take it. I just want my account cancelled and they seem not to understand that.
Desired outcome: I want my account closed and for daily pay to quit trying to get my check. Daily pay needs to contact my employer and let them know to deactivate my account on there end.