CB Colleges and Universities Damelin Correspondence College [DCC] refund

Damelin Correspondence College [DCC] review: refund 81

santosh321 of ZA

Dec 09, 2009 4:30 pm EST

Review updated: Apr 24, 2023

Resolved

Replied

Featured review

I applied for a course with damlein about 4months ago. After I paid for the course in full they informed me that the course has been discontinued. I immediately canceled the course. till this day I still did not get my refund. I have emailed and called them numerous of times but with no luck. I tried to email these people from Damelin but non of them can help.

[protected]@damelin. edu. za,
[protected]@damelin.co.za,
[protected]@dcc. edu. za,
Xoliswa Siphengane ,
karen. [protected]@icg. edu. za,
wesley. [protected]@icg. edu. za,
sylvia. [protected]@dcc. edu. za,
sarena. [protected]@icg. edu. za,

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

81 comments

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Thembekile Malindisa

1 comments

Thembekile Malindisa of US

Jan 12, 2020 10:48 am EST

I registered with damelin and before my studies commenced I canceled and received a case number of cancelation.

To my surprise I have a huge damelin bill a year later and I see it has affected my credit score.

I've called them countless times but still my name is not cleared.

Simangele Skosana

1 comments

Simangele Skosana of US

Feb 02, 2020 1:07 am EST

Since last year August i requested my refund still no respond . Please cancel whatever i have with Damelin and i dont have any outstanding balance with you i paid R6000 in October 2018 and the rest i paid in Feb 2019 Now you busy sending sms that i owe you guys R6000. Ive emailed documents and complint @ facebook but still no response . [protected]

Nomaza

1 comments

Nomaza of ZA

Feb 29, 2020 12:23 pm EST

Verified customer

I paid for a course in 2018 but it never started so I requested for my refund and still no response. This is ridiculous so I feel that politicians and department of education need to intervene in what is happening at this institution. Its hard earned money that you are robbing from us.

Lizelle Jordaan

1 complaint

1 comments

Lizelle Jordaan of ZA

Sep 15, 2020 1:07 pm EDT

Verified customer

Refund Pending from Damelin

For almost a year now we have been waiting for a refund. It has been excuse after excuse and lately your people are no longer responding to our emails and not answering our call. One would wonder if you ate our money. I wouldn't be surprised if you did. Give us our money back! I have no option to take this legal.

Didi@02

1 comments

Didi@02 of US

Sep 30, 2020 3:58 pm EDT

Verified customer

I was also a student at damelin in 2018 doing project management up to this day still waiting for my results... I requested a refund but still nothing

Gatvoel

Cape Town, ZA

3 comments

Gatvoel of Cape Town, ZA

Nov 18, 2021 5:26 am EST

Replying to comment of Didi@02

Hi there, did you get anything? I have applied for mine last year and still haven't received my refund.

Miklas

1 comments

Miklas of ZA

Oct 01, 2020 3:56 am EDT

I have asked for cancellation of my online studies 2 months ago on multiple occasions but no luck jumping from one person to the next all just trying to convince me to continue studying.

They keep sending emails for payment, ignoring my request. Today woke up to find that they have deducted money from my account, it is so difficult to find a way around this, since even my bank cannot block the debit order always telling me that I have to resolve it with damelin.

So now in need of legal help to resolve this. The only option I know at this point is to post my discontent and the conversations I had with them on all social media platforms. It may not help me but surely will help the next oblivious student trying to register

Gatvoel

Cape Town, ZA

3 comments

Gatvoel of Cape Town, ZA

Nov 06, 2021 5:08 pm EDT

Seems like Damelin doesn't want to refund our money. They owe me over R19k since 2019! I call naomi every week she answers my calls except for Fridays, apparently she's never at work every Friday or she's just avoiding me. If I don't get my money by the end of November 2021 (this month) I'm taking legal action and anyone who wants to join me may contact me on [protected].

siyav

Port Elizabeth, ZA

1 complaint

1 comments

siyav of Port Elizabeth, ZA

Nov 21, 2021 2:50 am EST

Verified customer

Replying to comment of Gatvoel

I would love to join you...i am sick and tired of all the promises they keep tellkng me knowing very well that they are taking us for fools. I applymied for my refund of R14000 in March 2019 and till today i have not received my refund. They sent me an email in May 2021 after numerous attempts of contacting them. Statjng that my schedule payment date is the 8th of October 2021. I patiently waited, came the 8 th the money was not in. I keep on contacting them every week via telephone and email just yo have paper trail as I am also considering taking legal actions againts Damelin. Gjis is really day light robbery, its very funny how they do things you know, when you did not make a payment they are to quick to call and send emails and sms about the fees. But now they gave our moneys and they are taking for ever to reimburse us why so...I believe nobody knows..
Damelin College is pathetic with customer care and the service they promised that they are ethical and law abiding is not true. Damelin is frauding us of our moneys cause what could be the reason that there's a lot of refunds outstanding and they are taking their time to solve...i want my money. If it means that by first week of December i dont get it. I will sue the institution for a lot of things...
If only we could come together as one and see if we take them to court won't they process the payments faster

Jean Lockwood

Johannesburg, ZA

1 comments

Jean Lockwood of Johannesburg, ZA

Dec 13, 2021 9:01 am EST

Verified customer

Replying to comment of Gatvoel

Good day, I was wondering if you have had any joy yet. I too have been trying to get a refund since May, they keep giving me dates and nothing happens. Naomi was useless and now I've been dealing with a Cleavon. The COO Michael Thurley and a Wenzel Naidoo who ever he is have been copied in all my mails and neither have bothered to respond. I'm at my wits end

Kauzeni

Cape Town, Western Cape, ZA

1 complaint

1 comments

Kauzeni of Cape Town, Western Cape, ZA

Jan 13, 2022 11:21 pm EST

Damelin seem to be a college that doesn't pay parents back or refund, from 2019 they owe me 8500 and they never refunded, naomi gave 3 different dates but nothing was refunded I spoke with Naidoo he told me their not dealing with small money, I got so hurt when they were calling me for fee to be paid their forcing .I am looking forward to take legal procedures, it wasn't my son's fault that they had no that particular course.

Strongertogether

Roodepoort, ZA

1 comments

Strongertogether of Roodepoort, ZA

Jan 18, 2022 7:58 am EST

Replying to comment of Kauzeni

I've had the same issue with Damelin, please contact me on [protected] so that we can take this matter further together.

Belisha Maniram

1 complaint

2 comments

Belisha Maniram of US

Sep 03, 2022 3:26 pm EDT

Replying to comment of Strongertogether

Damelin owes me after 16Months.Contacted DHET and raised two complaints.Took them to small claims and they hired and attorney to say not in there jurisdiction.Its over 18K please get in contact for a more stern approach

Zanele Zulu

2 complaint

1 comments

Zanele Zulu of US

May 24, 2022 2:02 am EDT

I have been waiting for my refund as well and they are failing to give me my refund as there is an overpayment on Diploma Certificate. I only have academic record and I need my certificate

Marisa Ievers

1 comments

Marisa Ievers of US

Jun 13, 2022 9:33 pm EDT

My son’s refund was approved in April 2021 for R26,000 and we have still not received the refund- every time I call it’s the same story from the refund officer - “the refund is with finance and we will let you know when we hear back from them”. It’s been 14 months…

Belisha Maniram

1 complaint

2 comments

Belisha Maniram of US

Sep 03, 2022 3:22 pm EDT

Replying to comment of Marisa Ievers

Same for me , refund approved but 16 months later still with finance department.Raised a complaint them with DHET and they said they are no liable to pa.Bunch if thieves. Don't let it go

Sandra Masilela

1 complaint

1 comments

Sandra Masilela of US

Sep 03, 2022 10:12 am EDT

I have completed my exams with Damelin correspondence college last year 2021 June but They always send me a statement that is short with 4 subjects, I have been calling and emailing but no assistance, and I paid them in full.

maria Vilakazi (Noma)

1 comments

maria Vilakazi (Noma) of US

Oct 02, 2022 12:16 pm EDT

Kindly assist i have been trying to get updated academic record from the institution since 2020. Also tried to lodge a complain ref :CAS-108477-J8L5N6 no positive feedback.

Two of my assignments where not marked since 2019 tried to re submit several times no feedback .

I am unable to continue with my studies due to this

Kindly assist.

Madlamini Nonyukela

1 comments

Madlamini Nonyukela of US

Nov 21, 2022 1:54 am EST

I paid 36000 on June 2022 then August 2022 they said the is no lecture now I'm struggling to get my money back why is like that now why the take the money although they know the is no lecture for N 4 Engenering

Nadeera Ramharakh

1 complaint

1 comments

Nadeera Ramharakh of US

Jan 10, 2023 5:37 am EST

We canceled my daughter's course after finding out how incompetent the institution is. From June 2022 until now I am still awaiting the refund. No one knows anything and is quick to take the money.

Neo9621

Johannesburg, ZA

1 complaint

2 comments

Neo9621 of Johannesburg, ZA

Jan 23, 2023 2:54 pm EST

Did you end up getting assistance? It’s been almost 2 years since I’ve been trying to get Damelin to refund Fundi their full amount! Imagine having to take out a student loan of more than 30K & not getting even communication? My credit score is messed up because they wont communicate or refund Fundi their full amount of 33K as I’m currently unemployed I keep getting sent from pillar to post being told that the matter is priority however no refund is paid & I no longer want the percentage offered paid back I want them to pay Fundi their money back

Thobisa Nkosi

Durban, ZA

1 complaint

1 comments

Thobisa Nkosi of Durban, ZA

Apr 24, 2023 2:50 pm EDT

Good day,

I was promised feedback last year after drafting my complaint here however, to date no feedback has been given. I was sent an email by Stefany Lottering however upon responding have not heard from the college.

1 2

Damelin Correspondence College [DCC] - degree 4

Damelin Correspondence College [DCC] - very poor service 4

Resolved

Damelin Correspondence College [DCC] - no servie/ refund 2

Resolved

Damelin Correspondence College [DCC] - I am paying good money for a service that I just am not getting 1

Damelin Correspondence College [DCC] - wrongfully taking money for services unrendered

Resolved

Damelin Correspondence College [DCC] - icb - bookkeeping to trial balance course 2

Damelin Correspondence College [DCC] - service from staff 3

Damelin Correspondence College [DCC] - refusal to pay refund 3

Damelin Correspondence College [DCC] - results 1

Damelin Correspondence College [DCC] - A Personal Experience with Durban Computer College

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Damelin Correspondence College [DCC] address

PO Box 31001, Braamfontein, 2 Melle Street, Johannesburg, 2017, South Africa

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