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CB Colleges and Universities Damelin Correspondence College [DCC] Breach of agreement and failure to provide refund.
Damelin Correspondence College [DCC]

Damelin Correspondence College [DCC] review: Breach of agreement and failure to provide refund. 5

S
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12:14 am EDT
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Greetings, I am seeking assistance with regards to a civil dispute between myself and Damelin Institution. During early 2022, I registered with the institution and payed a full amount of R15 000 and was told to subsequently receive all relevant academic material relative to my course. However, only one was sent and I completed it and submitted while still waiting for the rest and it wasn't provided for resulting in me deregistering from the institution with fear that I was going to fail the academic year because the coursework was not provided for and the semester was close to ending. Before deregistering, I tried to several means of trying to get in contact with the institution on all available platforms but had no luck and got no assistance hence I canceled my agreement to register in a different institution. After canceling my agreement, Damelin only offered to refund me R3000 only from the total amount that I paid even after I proved to them that they were the ones in breach. Mah you please kindly assist me in this matter as I am deeply affected

Desired outcome: I would appreciate a refund of my remaining my amount in full.

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M
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Mkeducor
Durban, ZA
225 comments
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Jul 21, 2022 8:40 am EDT

Good day, trust that you are well. We apologize regarding the challenges that you have experienced. Please forward your student number and contact details to customercare@dcc.edu.za so that we can assist you further.

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Sindisiwe pretty H
US
2 comments
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Jul 23, 2022 8:10 am EDT
Replying to comment of Mkeducor

My contact details are [protected] and my student number is 445410

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M
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Mkeducor
Durban, ZA
225 comments
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Jul 21, 2022 8:49 am EDT

Dear Sindlslwe, trust that you are well. Please forward your student number and contact details to customercare@dcc.edu.za so that we can assist you further.

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Sindisiwe pretty H
US
2 comments
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Jul 23, 2022 8:08 am EDT
Replying to comment of Mkeducor

Thanks my contact details are [protected] and my student number is 445410. I was enrolled at damelin Bloemfontein

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M
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Mkeducor
Durban, ZA
225 comments
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Jul 26, 2022 5:16 am EDT

Dear Student, thank you for your details. You will be assisted as soon as possible.

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  3. Damelin Correspondence College [DCC] emails
  4. Damelin Correspondence College [DCC] address
    PO Box 31001, Braamfontein, 2 Melle Street, Johannesburg, 2017, South Africa
  5. Damelin Correspondence College [DCC] social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all Damelin Correspondence College [DCC] contacts
Damelin Correspondence College [DCC] Category
Damelin Correspondence College [DCC] is ranked 222 among 269 companies in the Colleges and Universities category
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Most discussed Damelin Correspondence College [DCC] complaints

Did not receive my refund
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 Poor service, lack of communication
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 Failed to refund our money after being misinformed
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 Refund (complaint nr 1) combined results via distance learning (complaint nr 2)
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 Lack of attendance and reply to my emails and calls regarding getting my qualifications
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