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CB Colleges and Universities Damelin Correspondence College [DCC] Breach of agreement and failure to provide refund.
Damelin Correspondence College [DCC]

Damelin Correspondence College [DCC] review: Breach of agreement and failure to provide refund. 5

S
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12:14 am EDT
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Greetings, I am seeking assistance with regards to a civil dispute between myself and Damelin Institution. During early 2022, I registered with the institution and payed a full amount of R15 000 and was told to subsequently receive all relevant academic material relative to my course. However, only one was sent and I completed it and submitted while still waiting for the rest and it wasn't provided for resulting in me deregistering from the institution with fear that I was going to fail the academic year because the coursework was not provided for and the semester was close to ending. Before deregistering, I tried to several means of trying to get in contact with the institution on all available platforms but had no luck and got no assistance hence I canceled my agreement to register in a different institution. After canceling my agreement, Damelin only offered to refund me R3000 only from the total amount that I paid even after I proved to them that they were the ones in breach. Mah you please kindly assist me in this matter as I am deeply affected

Desired outcome: I would appreciate a refund of my remaining my amount in full.

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M
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Mkeducor
Durban, ZA
225 comments
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Jul 21, 2022 8:40 am EDT

Good day, trust that you are well. We apologize regarding the challenges that you have experienced. Please forward your student number and contact details to customercare@dcc.edu.za so that we can assist you further.

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Sindisiwe pretty H
US
2 comments
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Jul 23, 2022 8:10 am EDT
Replying to comment of Mkeducor

My contact details are [protected] and my student number is 445410

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M
M
Mkeducor
Durban, ZA
225 comments
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Jul 21, 2022 8:49 am EDT

Dear Sindlslwe, trust that you are well. Please forward your student number and contact details to customercare@dcc.edu.za so that we can assist you further.

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Sindisiwe pretty H
US
2 comments
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Jul 23, 2022 8:08 am EDT
Replying to comment of Mkeducor

Thanks my contact details are [protected] and my student number is 445410. I was enrolled at damelin Bloemfontein

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M
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Mkeducor
Durban, ZA
225 comments
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Jul 26, 2022 5:16 am EDT

Dear Student, thank you for your details. You will be assisted as soon as possible.

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  3. Damelin Correspondence College [DCC] emails
  4. Damelin Correspondence College [DCC] address
    PO Box 31001, Braamfontein, 2 Melle Street, Johannesburg, 2017, South Africa
  5. Damelin Correspondence College [DCC] social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
Damelin Correspondence College [DCC] Category
Damelin Correspondence College [DCC] is ranked 222 among 269 companies in the Colleges and Universities category
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Most discussed Damelin Correspondence College [DCC] complaints

Did not receive my refund
1
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 Poor service, lack of communication
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 Failed to refund our money after being misinformed
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 Refund (complaint nr 1) combined results via distance learning (complaint nr 2)
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 Lack of attendance and reply to my emails and calls regarding getting my qualifications
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