In 2019 I regiested for a course with Damelin and paid my course in full on regiestration.
For months, stuggled to get any information from them as my account reflected unpaid (their error). It took months to get this sorted, as a result I got so frustrated and decided to cancel and apply for a refund. This process then took months to sort out, and my request for cancellation and refund was finally approved in May 2020. Its been 9 months, since and I am still being sent from pillar to post and no one is able to tell me when the refund will finally be paid.
Desired outcome: Refund to be paid
Dear student, trust that you are well. Your matter is under investigation. Please e-mail customercare@dcc.edu.za together with your student number.