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CB Colleges and Universities Damelin Correspondence College [DCC] damelin refusing to pay back refund. pathetic service and no help at all.
Damelin Correspondence College [DCC]

Damelin Correspondence College [DCC] review: damelin refusing to pay back refund. pathetic service and no help at all. 1

J
Author of the review
4:37 am EST
Review updated:

I registered with DCC in Jan/2018 to study a Mechanical Engineering Diploma (N4/N5/N6) - I paid R16, 200.00.

However after countless problems with finding exam venues & support from DCC, I had decided to cancel my full course & downgrade to N4 only. DCC office (Mickaylah Alexander) advised that they will cancel my remaining courses (N5/N6) & refund the balance of my money after deducting a certain fee for cancellations - R3, 800.00 was to be refunded.

By August/2018 my refund was finalized, forms complete, they advised it will take up to 90 days for my refund to be processed. The refund should then be due by Nov-Dec/2018.

However, it is now Jan/2020 & no refund has been received. It's been more than a year & I am still waiting for this refund.

I've sent countless emails communicating with many people from Damelin - Tanya Haripersad - Claudine van Blerk - Natasha Martin - All promising me I will receive it but I have to keep chasing them from pillar to post, only to hear the same excuses every time or no reply at all.

This is the worst institute in SA. And I hope no one else makes the mistake to study here. Biggest regret!

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M
M
Mkeducor
Durban, ZA
225 comments
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Jul 26, 2022 10:11 am EDT

Dear student, trust that you are well. Kindly advise if you have been assisted. You may e-mail your query together with your student number and contact details to customercare@dcc.edu.za so that we can assist you further.

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  3. Damelin Correspondence College [DCC] emails
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    PO Box 31001, Braamfontein, 2 Melle Street, Johannesburg, 2017, South Africa
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  6. Jenny
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Damelin Correspondence College [DCC] Category
Damelin Correspondence College [DCC] is ranked 222 among 269 companies in the Colleges and Universities category
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Most discussed complaints

Did not receive my refund
1
(opinions to this review)
 Poor service, lack of communication
1
(opinions to this review)
 Failed to refund our money after being misinformed
1
(opinions to this review)
 Refund (complaint nr 1) combined results via distance learning (complaint nr 2)
1
(opinions to this review)
 Lack of attendance and reply to my emails and calls regarding getting my qualifications
1
(opinions to this review)
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