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Das Cheap Customer Service Phone, Email, Contacts

Das Cheap
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1.0 4 Complaints
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Das Cheap Complaints 4

ComplaintsBoard
M
3:49 am EDT

Das Cheap scammers

I got a wrong item from DasCheap and wanted to exchange it. Moreover, the item was not the same as shown in the photo on the website. But they never pick up the phone and never called me back. I also sent several emails with questions, but what I got instead was the same silence.
I don't know what to do and who to talk to. It looks like I was scammed.

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P
6:49 am EDT

Das Cheap they charged me two times and never delivered my order!

These scammers charged me two times and never delivered my stuff! When I contacted Dascheap customer care they said that I made one and the same order two times and that's why they took my money twice! Ridiculous! Why would I need that? Then I told them how pathetic they were and demanded my money back. They said that my orders were already shipped so there will be no refunds. Not to mention that I never ever relived anything! My original order was placed tree months ago and I doubt that I'll ever receive anything. I was scammed and robbed! Stay far far away from this dreadful place, don't allow them to steal your money!

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R
4:25 pm EDT

Das Cheap slow delivery and seller didn't tell anything precisely

Hi, everyone! I wanted to post negative review about the company www.dascheap.com. I purchased game from them, but the seller provided only some emails and details of the order on time as well as he charged me promptly. I hoped to get the order before my birthday, but the seller didn’t deliver it. I tried to get info from the seller, but he avoided this conversation and told some blah-blah. Not recommended place, because of slow delivery.

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Is Das Cheap Legit?

Das Cheap earns a trustworthiness rating of 51%

Think twice and be always careful when sharing sensitive information.

Our conclusion: ComplaintsBoard’s research finds Das Cheap trustworthy, but it’s still important to be cautious. If you are considering dealing with Das Cheap, ensure you understand the risks involved before deciding.

We found clear and detailed contact information for Das Cheap. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Dascheap.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Dascheap.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • The website belonging to Das Cheap has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to Das Cheap. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
O
10:46 am EST

Das Cheap do not believe the positive reviews, I m sure they must have written them themselves

Warning! Do not buy at Dascheap ! I canceled my order, because I refused to give my personal information and a copy of my creditcard (front&back!). Since they already had my money through Paypal, why would they need this additional (crucial) information!
Luckily I paid with Paypal, which made it possible to make a claim and get my $290 back. Without Paypal I would have lost my money and if I would have been so stupid to give them a copy of my creditcard, I would have lost a lot more!

Do not believe the positive reviews, I m sure they must have written them themselves.

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I
I
Imoke
US
Oct 15, 2011 3:25 pm EDT

I ordered a spider man costume on sept 25, my paypal money cleared, but i have yet to receive my products, it is now oct 14. I called 2 days ago and they said they would ship it the next day, I looked at it today and it is still on hold. Why lie to me? Now i have to call them today... where is my tracking number? what is the hold up?

M
M
Maxiler
US
Oct 24, 2011 4:51 pm EDT

Their add shows no freight cost with my order. Place order and at time to check out the freight was much more than the cost of the item. Place a call..no answer. Left a message indicating that I wanted to cancel order. Get email asking to verify my order and establish my account so my order would not be delay. Of course did not verify or establish the account.
Then I get a call next morning telling me that it was too late. Can not cancel and if I wanted to return material it cost 20% restocking charges. This website is a rip-off DO NOT USE THIS COMPANY.

L
L
LMarko
US
Jul 25, 2013 3:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I completely agree... DAScheap is a complete scam and they will drag you along and attempt to take your money and never send the tracking information or products.

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Overview of Das Cheap complaint handling

Das Cheap reviews first appeared on Complaints Board on Nov 26, 2012. The latest review scammers was posted on Sep 27, 2017. Das Cheap has an average consumer rating of 1 stars from 4 reviews. Das Cheap has resolved 0 complaints.
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  1. Das Cheap Contacts

  2. Das Cheap phone numbers
    +1 (626) 435-0063
    +1 (626) 435-0063
    Click up if you have successfully reached Das Cheap by calling +1 (626) 435-0063 phone number 0 0 users reported that they have successfully reached Das Cheap by calling +1 (626) 435-0063 phone number Click down if you have unsuccessfully reached Das Cheap by calling +1 (626) 435-0063 phone number 0 0 users reported that they have UNsuccessfully reached Das Cheap by calling +1 (626) 435-0063 phone number
  3. Das Cheap emails
  4. Das Cheap address
    527 N. Azusa Ave #160, Covina, California, 91722, United States
  5. Das Cheap social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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