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Middleton Mercantile Customer Service Phone, Email, Contacts

Middleton Mercantile
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1.0 4 Complaints
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Middleton Mercantile Complaints 4

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J
9:23 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I placed my order ($60) in October 2017 and have nothing to show for it except the email saying they took the payment from my account. I have emailed, called, snail mail, messaged through Facebook messenger and Instagram and not one single response. I'm curious as to if anyone in my situation has gotten a refund or their product? I've read dozens of...

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N
6:10 am EDT

Middleton Mercantile wall decor

I placed an ordered July 2017 they say 14 business days I paid in full over $120. I have been sending emails to date no response no product almost a year and I'm still waiting. I thought by now they would have done the right thing and either provide the products I ordered or give me a full refund. I was astonished to see they are still open for business when they have not fulfilled mine after accepting payment.

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5:48 pm EDT
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Middleton Mercantile barnwood antique wall hooks

Placed order #13023, July 2017, for some wall hooks that were on the frugal find list and I never received them. The total of my order was $63.20 with tax and shipping charges. I have made several attempts of contact with no response in return. I keep getting an automated response saying it was due to hurricane Irma. My order was placed months before that storm. I would like to request a refund or at least receive a product of similar or same cost. Please help!

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Is Middleton Mercantile Legit?

Middleton Mercantile earns a trustworthiness rating of 83%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Middleton Mercantile highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about Middleton Mercantile to understand what to expect from them.

Middletonmercantile.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Middletonmercantile.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The middletonmercantile.com may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to Middleton Mercantile. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
M
4:24 am EDT

Middleton Mercantile they don't respond

I ordered General Store Wall Clock and "Flowers" Galvanized Milk Can almost 70 days ago!
The website says that they had problems with operating because of the Irma, but I ordered my stuff long before it and I don't understand what happened. Plus, their customer support is so silents, as if they ignore me.
I am so tired of this endless waiting. I would like to get my refund, but I don't know how. I really like the ordered items, but oh well, I guess, I;m not lucky enough to get them... :(

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M
Mariocat
US
Send a message
Sep 11, 2018 1:19 am EDT

Placed online order on 12/30/17. Today is 9/1/18. No product. No responses to emails and calls. Company took money ugh on day of order. How can I get my money back? This company also did not respond to a complaint from the BBB. Numerous complaints on Yelp also.

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N
Nicole Barr Gardner
US
Send a message
Sep 01, 2018 1:41 pm EDT

I placed this order on 9/20... and have not gotten the item. I have sent 4 emails and no response. I would just like a refund at this point! The lack of customer service is infuriating!

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N
Nicole Barr Gardner
US
Send a message
Dec 18, 2017 2:45 pm EST

I placed an order on 9/20 - have sent at least 4 emails and no response. It is extremely frustrating! The phone number online has a full voicemail. There is no way to contact these people!

M
M
Martha Turner
US
Send a message
Dec 07, 2017 11:31 am EST

E-mailed them several times about the shipment of the merchandise I ordered, with no response. How long does it take to respond to an e-mail? It is o.k. if it has not shipped, but just keep me informed that is all I am asking. Regret ever ordering from them. Will not be ordering from them again.

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Overview of Middleton Mercantile complaint handling

Middleton Mercantile reviews first appeared on Complaints Board on Oct 18, 2017. The latest review heifer head wall decor was posted on Jan 19, 2019. Middleton Mercantile has an average consumer rating of 1 stars from 4 reviews. Middleton Mercantile has resolved 0 complaints.
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  1. Middleton Mercantile Contacts

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  3. Middleton Mercantile address
    1005 Piedmonte Oaks Dr., Apopka, Florida, 32703, United States
  4. Middleton Mercantile social media
  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
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Middleton Mercantile Category
Middleton Mercantile is ranked 1395 among 1606 companies in the Online Shopping category

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