Days Inn
Reviews and Complaints

I don't have an itinerary number. I just have a receipt that was sent to my email on March 30th for the room we had booked at the Days Inn by Westgate in Sioux City, Ia. We didn't get there until after 7 p.m. that night. & the main reason I booked a room there was because they had a pool. My 13 yr old son & I put our suits on & went straight to the pool. When we walked in you could immediately see that the water was extremely cloudy looking. My son got in & I was pretty apprehensive but started to get in on the ladder. As I was getting in I could see there was stuff floating in the pool so I got back out & got the net & to try & get whatever it was out & when I pulled the net out it was full of what looked like pubic hair. I told my son to get out & we went back to the room. It was starting to cool of outside so we turned the heater on in the room & that heater/AC unit was so incredibly loud. I knew that I would never be able to sleep listening to that all night. I told the girl at the front desk that we were gonna be looking for somewhere else to stay. We packed our things back up & turned room cards in to her. I also had told her that the room was still clean & they wouldn't have to clean it because all we had done was change clothes in there. The front desk girl said I would have to come back in the morning to talk to manager about getting our room refunded. We found a room & stayed at the Super 8 that night. We went back to Days Inn the next morning & the guy who is the manager/ owner said that he would not refund the cost. of the room to us because he said it would have needed to be cancelled or whatever by it was like either by 4 pm or by 7pm - I actually don't remember for sure the time he stated. I said to him that we didn't get here until after 7 last night & that how was I supposed to know that the pool would be disgusting & that the heater/AC unit would be incredibly loud. He then said that there wasn't anything wrong with the heating unit or the pool & that I needed to quit saying anything about the pool. He then told me that he couldn't give me a refund because I booked it through a third party & that he hadn't gotten pd from them yet. He stated that he only gets pd from the 3rd party once a month. He was very mean & rude. We left & I then called the number of where I booked it through. They told me that he had already been pd by them for my room & that the only thing that they could do was to call & ask him if he would agree to refunding me. I told them the whole story & also told them that I knew he wasn't going to agree to refunding me - which is exactly what he said. & I also know for a fact that they weren't out any money because of us not staying there because when I was standing at the desk that morning a guy came up & turned in his key cards for the room that we were complaining about & left. Any help would greatly be appreciated! Thank You,

Stephanie McCormick

[protected]

I and my husband stayed here in February 2023 as it was right next to Lovelace Medical Center. The room was horrible, I will never stay here again. I used to work for Days Inn and I would NEVER have kept my job if I left a room looking like this! The toilet was broken as was the toilet paper roll holder. The bathtub couldn’t have been cleaned as someone else’s soap was left in the tub. My bedspread had stains on it, trash cans filthy, dirt under headboards and bed itself, no toilet paper (they had to get some out of another room as that’s all they had), and TV batteries were dead. My husband had to run to the front desk 3 times because of above. To top it all off, they had false advertising as they quoted around $58/night; we paid $87/night. I will never stay there again! People must already know about this as there were only maybe 5 cars in the parking lot. If you need access to a motel for downtown, do yourself a favor, pay a little extra and go somewhere else. Horrible experience.

I’d like to know if there is a company policy stating that local residents are not allowed to book and stay at the Days Inn located on Woodlawn Rd in Charlotte NC.

I booked my reservation online, through the Wyndham Hotels website. But upon arrival, I was not allowed my stay at the hotel (stating their policy did not allow stays to locals). My residence is in Matthews, not Charlotte).

I find this unjustifiable and discriminatory at the least. Please explain this and if Wyndham Hotels supports this action.

Unsanitary, hazardous, Staff did absolutely nothing treated us like we were criminals an like we did it. Me an my boyfriend were very tired we had been driving for 2 days we were in our room maybe 5 minutes an fell asleep we were so tired. Woke up next day phone dirty underwear that did not belong to neither one of us next to the toilet. Then we thought maybe we could just change rooms cause we wanted to stay another day an relax my boyfriend opened the top drawer cause cause he was gonna put clothes in there an he found 2 used syringe needles, That's absolutely ridiculous to find that stuff and I paid over $50 and was not even offered any kind of refund discount nothing, pardon my french but I WAS PIST! What kind of of people are you trying to attract? I would most definitely not recommend anyone ever staying at a Days Inn after this incident. I hope something is done eventually, what if I had my Grand children there and one of them got a hold of it. Absolutely ridiculous ridiculous an very hazardous.

I checked in today (12/4/22) at the Days Inn in College Park, Maryland. I have contacted the front desk and indicated that there is not HOT water. I was told there is nothing that can be done. I asked to be moved to another room and was told they cannot do that. This is unhealthy environment being 6 months pregnant and scheduled at this hotel for 3 nights. It is clear I am being unfairly treated because I am African American.

I am requesting a full refund to find another hotel. I can be reached on [protected] (cell). I will report this to the Prince George's Health department in the morning. I am exhausted and unable to clean my body with no hot water in the bathroom.

I am awaiting your call to address this awful situation.

Unsatisfied Customer,

Jazmyn Nicholson

Confirmation #83228EE04584

Days Inn College Park Maryland (Room 103)

9113 Baltimore Ave,

College Park, MD 20740

I had a reservation at this facility for 10/20/22. when i attempted to check in between 8-9 pm, i was locked out of the lobby. A sign on the door stated that the clerk was gone for 10 minutes with no indication of when the 10 minutes began or would end. when i called the provided telephone number, it rang at the desk where no one was. i left the motel to stay at another motel. not only was i locked out, i noted through the glass door that the lobby was dirty. in trying to resolve the charge with hotels.com, the motel was contacted by hotels, com and the manager insisted the desk was available 24 hours daily which is clearly false. lesson learned about days inn

Recently I stayed at the Days Inn Albuquerque at 6031 Iliff Rd NW. The Room was freezing, after putting the heat on the room became so hot. The bed was hard as a rock! The bathtub was plugged the tub itself had a huge crack in it. A customer could not take a bath. Very little water pressure in the sink as well. the mattress pad was duty as well with a bloody spot on it. The area had homeless all around the motel and I was worried for my vehicle and my safety. I am requesting my money back.

Mary beth Torres

Pueblo, CO

[protected]

On October 3rd And $th of this year I stayed at your Buena Park Hotel, Paid $50 for my room in deposit which was returned due to your help. Thank You, Now the issue is A friend of mine Checked in on the 4th and I put a $100 cash deposist for his stay, which was set up to be paid to me at his departure, weill after all the mess with my depsist, your burly front desk cleck with the most guilty look on her face, claimed there was a soke odor in his room and she was keeping the deposist, well I approached him on this and reassured me that his cigerettes were left in his car and that nobody smoked. and would go down to the car when he did, well that morning at check out he was awaiting his dated to come down : just having a smoke and waiting and the front desk called the cops and your security guard accussed him of tresspassing just 11:30am est. which was allball and the poor hospitallty of this femal white burly dest clerk had dish out. that was just as rude, Now there is a case number since last I did get my $50 back, but called the hotel to ask them of if I could pick it up and a gentleman insisted there was no tennent he could find in the motel on the 4th that he was going back to check the video tapes of that days check in, and I was to call back. I did call back and your rude burly female drsk answered the phone and said that her maid amelled smoke, which I claim as impossible umless it was there before my friend had checked in. and she got nasty with me said I was not going to get my deposist and when I came back to remind her about his and my nightmare due to there assumption she hung up on profoundly. Now I do nothink That asking and wanting my $100 back is to much but now for the inconveinece would like a two {2[ night comp room too. Like I said I havent the case number nof the case but if it helps my named is Bobbi Williams of Anaheim Ca, [protected]. Thank you and please understand I need you to get back with me, and I need you too get me mostly $100 csh deposist.

This past weekend 11-5-22 in room 131 with my 74 year old disabled mother. We had a terrible experience and I want my story to be know to all.. I have pictures of everything. Please have some one contact me asap and I will send the pics. The facility is a drug dump and our room looked like a tweeker squat. If I dont hear from someone in a timely manner. I will take this story the media.

Me and my wife stayed with you at Lockerbie Annadale Waters on 22 Sept to 24 Sept

I have been issued a car parking charge when your receptionist programmed in my car reg, I rang 24 Oct left message a lady came back to me and said send me your letter we will get it resolved, since then message after message and emailed the documentation, I have received a further car parking charge notice.

No one is getting back to me, and this is really frustrating we paid you a lot of money for the stay.

PLEASE, PLEASE can someone sort this out for me ASAP

We stayed at Days Inn Newberry, South Carolina from 10/29 - 10/30. When we arrived to our room 124, the toilet would not flush. We then notified the desk and he came out to try and declog the toilet, with NO success. I said we need another room, he said we don't have anymore rooms, we can't help you but can give you a 15% discount. I said what are we suppose to use in the mean time? He said nothing and continue on to say that he inspected the room prior and we broke the commode. We had just checked in and went to use the bathroom to find out it did not work. Fortunately, we had someone in our party that we could use their bathroom. But that was a real inconvenience to process throughout the night.

My name is Natasha Gaillard [protected]

The rooms we had at this hotel were roach infested. We were inconveniently moved around from room to room and floor to floor at 2:00 in the morning. These conditions were completely unacceptable, and the staff supervisor was so unprofessional that I am confused as to how she even got this position. Her staff works in fear and how she talks to customers is beyond poor. I paid $224.41 for a place to sleep and shower. I was not able to utilize either function due to the conditions of the rooms. I am afraid to bring roaches to my home and I should not have to be somewhere that this is possible. When I purchased the room for the 2 nights I did not accept or sign any agreements stating that I would be subject to any of these deplorable conditions. I told the staff that I would be going down and talking with the supervisor Rosa in the morning. My wife and I fell asleep in our car for a couple hours, but we were very uncomfortable and went back up to the room to try to get a couple of hours of sleep before our flight out of Orlando. At about 7:15 a.m. Rosa the supervisor began to violently bang on the door and even slip her door key in and start pushing open the door while yelling and screaming as if we were her children. That was very unnecessary and unprofessional from all angles. She should have never done that. She should have tried to hear our complaint and view the videos and pictures we have of the deplorable property she is in charge of and tried to make it right in some way shape or form.

On September 28, 2022, I stopped at Days Inn in Jonesboro AR to spend the night. (2904 Phillips Drive), [protected]), (Room 242) when i got my room, it did not have a refrigerator, microwave, phone and a remote control for the television. So i requested to be move to another room. once i was assign another room, the followings items was wrong with the room.

1. The bed sheet had black ink on it.

2. There was a 2 X 4 board behind the head board to support it.

3. The towel holding rack in the bathroom was bended and hanging over.

4. The toilet paper holder did not the support to hold the roll of toilet paper.

5. The top television stand was dusty.

6. The television stand door was broken on the right side and someone could have gotten a splinter in they hand if they have touch the stand.

7. One of the Lamps electric cord was cut, it did not have the end that you plug in to the outlet.

I paid a total of $67.56 to spend the night, i should have sleept in my car and kept my money. If this is the type of service you get at Days Inn, i will never stay at a Days Inn again.

I arrived at Days Inn in Grantville PA on July 22. 2022 at about 10:30 PM. My first impression is that it was closed. I went inside and told the lady at the desk I did not feel safe staying there. I am 66 yrs old. She said should could cancel my 2nd and 3rd night and I told her I would sleep in my car. She told me she didn't want me sleeping in my car and would not charge me anything. She told me to sit at the table in the lobby and call the other Days Inn in Hersey to see if I could get a room there. 15 mins after I left she called and left a message that she was charging me $166.50. I have called about 30 times in the past 2 month and have been given the run around. I want my money back now. Daisy the manager is beyond rude to me. I called today and a young girl was even worse. Horrible way to run a business.

My wife and I stayed at the Days Inn Apple Valley in Sevierville, TN. We could not believe that the bathtub was peeling. WE could not take a shower nor wanted to. It was so disgusting. I went to change the room and the person at the desk was aware of it but would not do anything. I was told to speak to the manager in the morning, Amit Patel was not there. I left my name and number and never heard from him. I thought Wyndham was a good brand hotel. Apparently we are mistaken. There are even holes in the blankets on the beds. Do you not care how your hotels are being run? Plus we were charged more than what booking.com gave us. We also have pictures of the shower and blankets.

Thomas A. Vitale

[protected]@yahoo.com

Our daughter in law reserved us a room as our son was in intensive care in Colorado Springs. When we arrived, I have pictures to show the hallways were crumbling and moldy, not just a little but extremely bad. The room had open electrical fixtures in the bathroom also towel rack falling off the wall, broken and missing tiles in the shower, shaving cream on the wall behind the door and water dripping under the sink leaving a nasty puddle with what looked like mold. The bedroom had missing molding, the wall had something sticking on it. The air conditioner was only partially installed with no molding around it and nastiest of all was the old band aide stuck to the headboard. I don't see how this motel could possibly pass any safety inspections. They had no vending machines that worked. Which I wouldn't use them anyway as the area they are in is dirty. As I stated I have pictures of all this. All in all it was not a pleasant place. Stayed September 3rd.