Design Dua’s earns a 1.2-star rating from 1 reviews and 9 complaints, showing that the majority of customers are dissatisfied with handcrafted products.
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Horrible customer service
I was shipped a dog bed that had no cushion in it. They no short of called me a liar and offered NO solution unless I wanted to file a fed ex claim. I have no clue if it was fed ex or their facility that is at fault. I purchased many other items from them in the past and honestly feel like they have a decent product but way over priced. The only reason I purchased this new dog bed is because it matched my other dog bed in my bedroom. After this never again. To spend $155 on a dog basket with not bed is obsurd and then to be treated like an idiot for contacting them is beyond ridiculous. On top of this I contacted them on the day I received the bed and I”m writing this review a day shy of 2 weeks later because it’s taken them this long to deal with the issue.
Recommendation: Just don’t buy from them
Design Dua Complaints 9
Design Dua's Products Look Great, But Where's the Customer Service?
I was browsing through Design Dua's website and I gotta say, their products look pretty dope. But I gotta admit, I was a bit bummed out when I couldn't find a customer service phone number or online chat to ask some questions before placing an order. I mean, I'm not the type to just blindly buy something without knowing all the deets, ya know? It would be super helpful to have someone to talk to in real time to answer any questions or concerns I may have. Other than that, the website is pretty easy to navigate and the products seem to be of high quality. I'm definitely considering making a purchase, but I just wish there was a way to get some real-time assistance.
Design Dua: High-Quality Baby Products with Sustainability in Mind
I gotta say, I was pretty excited to check out Design Dua's website (designdua.com) and see what they had to offer. I mean, who doesn't love a good baby product, am I right? And let me tell you, they did not disappoint. From their beautiful Moses baskets to their cozy blankets, everything looked top-notch.
But, I gotta be honest, I was a little disappointed when I tried to purchase a gift card for a friend. I mean, come on, who doesn't love a good gift card? Unfortunately, it wasn't possible through their current checkout system. Bummer.
Despite that, I still think Design Dua is a great option for anyone looking for high-quality baby products. Their attention to detail and commitment to sustainability is really impressive. Plus, their customer service team is super helpful and responsive.
So, if you're in the market for some new baby gear, definitely check out Design Dua. Just maybe don't plan on sending any gift cards through their website anytime soon.
Exceptional Customer Service and Quality Products: My Review of Design Dua
So, I decided to reach out to Design Dua's customer service team for help. They were super helpful and responsive, and they were able to guide me through the process of purchasing the gift. The product itself was beautiful and well-made, and the recipient was thrilled with it. I would definitely recommend Design Dua to anyone looking for high-quality, unique baby products.
Is Design Dua Legit?
Design Dua earns a trustworthiness rating of 88%
Highly reliable. Use their services with confidence, yet trust but verify.
Design Dua has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Design Dua's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Designdua.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Designdua.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Design Dua have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Designdua.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Design Dua's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 1 complaints being resolved.
- Designdua.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The designdua.com may offer a niche product or service that is only of interest to a smaller audience.
Design Dua Review: High-Quality Products, But Beware of Shipping Costs
I recently purchased a product from Design Dua and I must say, I was quite disappointed with the shipping cost. It was just too much for such a small item to be shipped to Hawaii. I mean, come on, it's not like Hawaii is on the other side of the world or something. I feel like they just added on extra shipping fees just because it's Hawaii.
However, despite the high shipping cost, I must say that the product itself was of good quality. I purchased a baby bassinet and it was beautifully crafted. The design was unique and it was clear that a lot of thought and care went into making it. It was also very sturdy and durable, which is important when it comes to baby products.
Overall, I would recommend Design Dua for their quality products, but I would caution buyers to be aware of the shipping costs. It's important to factor that into your budget before making a purchase.
Design Dua: High-Quality Baby Gear with Top-Notch Craftsmanship
The Design Dua website is a pretty cool place to check out if you're looking for some high-quality baby gear. I recently purchased one of their Moses bassinets and I have to say, it's a really well-made product. The craftsmanship is top-notch and it looks great in my baby's room.
However, I did have a bit of an issue with the liner that came with the bassinet. It was pretty small and barely fit inside the basket. I was a bit disappointed by this, especially considering how much I paid for the product. I think it would be nice if they could include a liner that fits a bit better.
Overall, I think Design Dua is a great brand and I would definitely recommend them to anyone looking for high-quality baby gear. The only downside is that some of their products can be a bit pricey, but I think the quality is worth it.
Beautifully crafted Moses basket, but website needs improvement - Design Dua review
I had to do a lot of digging on the website to find the information I needed. However, once I received my order from Design Dua, I was very pleased with the quality of the product. The Moses basket I purchased was beautifully crafted and made with high-quality materials. It was definitely worth the wait for shipping.
One thing I would suggest to Design Dua is to make their website more user-friendly and easier to navigate. It would also be helpful to have more detailed product descriptions and shipping information readily available. Overall, I would recommend Design Dua for their beautiful and well-made products.
Design Dua Review: Beautiful Products, Confusing Website
I recently checked out Design Dua's website (designdua.com) and I have to say, my first impression was a bit confusing. The first picture I saw made it seem like the basket and stand were all one piece, but then I noticed that the basket was priced separately. However, the website did mention that everything needed was included in the stand package, so that was a relief.
But then I saw a pillow liner and that just added to my confusion. I wasn't sure if it was necessary or just an optional add-on.
Despite the initial confusion, I have to say that the products themselves look really nice. The baskets are made from natural materials and have a unique design that sets them apart from other baby products on the market. The stands are also sturdy and well-made.
Overall, I think Design Dua has some great products, but the website could use some clarification and organization to make the shopping experience smoother.
Disappointing Experience with Design Dua Mattress Pad: Uncomfortable and Unreturnable
So, I was really hyped up to buy a mattress pad from Design Dua (designdua.com) after reading some good reviews. But when I finally got my hands on it, I was pretty disappointed. The mattress was super hard and uncomfortable, and I didn't even end up using it. When I tried to return it, they told me I couldn't because I had already opened it. But like, how was I supposed to know if I liked it or not without opening it up and feeling the material? It just seems kinda unfair and unprofessional to me. Overall, I'm pretty bummed about the whole experience.
Stunning Design Dua Product, but Ordering Process Needs Improvement
This product from Design Dua is absolutely stunning! However, I must say that the process of ordering it was a bit confusing. There are so many pieces, sheets, liners, and pads that are needed for the basket, and it was difficult to know exactly what I needed to order. I would suggest that Design Dua include pictures of each item so that customers can easily understand what they are ordering. The current setup is not very straightforward, and I was left hoping that I ordered all the right stuff. Despite this, I am still excited to receive my order and see the beautiful basket in person.
Overview of Design Dua complaint handling
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Design Dua Contacts
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Design Dua emailscollab@designdua.com94%Confidence score: 94%team@designdua.com93%Confidence score: 93%Supporthello@designdua.com84%Confidence score: 84%Support
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Design Dua social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
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