Home Creations
Reviews and Complaints

We recently purchased a newly built house with Home Creations and are running into the same issues with the way they graded our back yard, how the sod is dead and is not growing. Trenches are so bad and even there is a sinking hole in our backyard where the gas line lays underground. The hole was never backfilled properly and then add all the water accumulation and you end up with horrible ruts and sinking holes in the back yard. Our neighbors house is ever worse and the water accumulates and settles up against her house less than 10ft away from the foundation. It settles so bad and creates the biggest pool that grass is not growing, only weeds and she even had water backing up into her pipes coming up into her bathtubs. The way the graded our yard and the house on the other side of our neighbors just has water mainly dumping into her yard where it just stays and pools up. We have contacted our City Engineer and the City Manager. They both came out and looked at our issues and they were not pleased with how Home Creations is developing our neighborhood(young subdivision under a year old). They advised us to send complaint letters addressing the issue with pictures and the national weather rain fall readings within 24hrs and to certify mail them. I sent on to the local office in Tulsa and also to corporate office in Moore. Got signed cards back from post office so I know they received the letters but it has been almost 30 days since letters were sent out and no one has even tried contacting us by mail, or phone call. We got a reminder card in mail for our 60 day warranty check up so I am going to schedule that and file my official warranty complaint for the dead sod and grading issues. The inside of the house is ok because upon buying house I paid to have my own inspector come through and Home Creations tried to play dumb about not getting my inspectors report and were shocked I had one because they feel that since their house is brand new there should not be any issues. Well my inspector found a problem with lifted shingles, a bad gas line in the attic not installed properly and a leaking bathroom pipe. So when we had first walk through with builder we held them to those repairs along with all the others and then by final walk through(day before signing) they had them done. The very next day we bought house and after closing drove straight over to house with our keys to show my parents the house and find that someone had backed into our garage door and dented it all up so we called them instantly and they came out to look at the door. They replaced 3 or the 4 panels in our garage door but it still took them 2 weeks to replace the panels and another 2 weeks to get them repainted. I am still fighting this battle on the grading issue and not giving up. I suggest you contact your city inspector and city manager and let them know you have had no success in resolving your complaint and see how they guide you. Our city officials were not happy with what they found in our neighborhood and told us that if builder does not respond to our letters and other attempts than we will then need to consult an attorney and file a civil claim against them. So this is not a fun ordeal but glad to know I am not only home buyer that is having this same issue.

..And STILL allowed to build trash homes in OK.. OK says it all really..

Please reach out to me in order to file a class action lawsuit against home creations!
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Thank you!
Lisa

Contractor on site yelled f*ck you to my daughter sitting in my truck on our driveway. The Home Creations rep on site response was that I was causing a problem. Neither Home Creations or the contractor hired by them took any responsibility in that situation. There is video of this incident and I am now being harassed. You can silence this review if you choose because I am not "the owner of the property" I am however the LEASE HOLDER paying the mortgage to live here. It has been a TOXIC ENVIRONMENT since the inception of our lease. Home Creations pays for their survey service and are controlling their reviews and can also just make it not available to leave one at all. We were told the "H.O.A." was doing some sort of "investigation" ... there was no H.O.A. formed at that time... only the attorney representing Home Creations and the Developer, one in the same.

Brandish trash cans in front of properties. HOA is a joke. Most homeowners are on military welfare, so they run down the properties quickly. Sold my home and moved away and couldn't be happier.

My parents use to own a insulation company and our nickname for home creations was always home cremations lol very poorly built and not up to code on inspections.

I Bought a House from Home from the in 2008& by 2009 our House Had Broke off on one end of our House& Broke our Tile that I worked Hard to put tile though our Whole house,
First off the Build the Foundation Right on Top of the Dirt& Push Dirt up against the House, Witch they R not suppose to Do, our Windows Separated From Brick! We Could never Get anyone to help Us with all the Problems we Had no Lawyer would go Close to them, Probley because they Payed them Off! I watched both Houses on each Side of us Be Built& it not What it all Cracked up to Be Someone Need to StopThese ### From Ever Building Again! Especialy when u Pay 200, 000$ For one of there Freaked up Houses! I do not Recomend anyone Buy Houses From them!

Thankfully I did not get to the point of building with Home Creations because their poor customer service and false promises I was able to get out of the contract and get my earnest money back before they broke ground. If you still feel bold and want a home built by Home Creations do not work with Brandi. After signing the contract with Home Creations miss placed my paper work so the pre construction meeting was delayed for two weeks longer than the two weeks I was originally told. I called several times to get a status of the preconstruction meeting and when the appointment would be with out any call backs. Finally I sent a text to the individual only to be told that because she received 30 voice mails a day that she did not check nor respond to voice mails and that here preferred method of contact was text. Well I am the customer and my preferred method of contact is what I choose.
After the preconstruction meeting the company was supposed to break ground in 6 to 8 weeks…. Ha ha… 8 weeks later and they have not even closed on the lot that I had selected meaning that the signed a contract to build a home on a lot they did not own yet. This in addition to requesting a copy of my finalized plans because I had some changes Brandi thought I was being a Sassy customer because I wanted to make sure what I was getting what I was paying for.
I can not comment on their construction quality since I never got that far. If you walk into a model home request that you work with Elizabeth….

I wish I had seen this before we got our home built with Home Creations in 2012/2013... Terrible terrible company. They left construction waste in the walls/underneath cabinets; no cleaning up. We had lumps under carpets, all kinds of issues where they clearly didn't care about doing the job RIGHT as much as doing it fast and cheap... We put in a list of issues for our warranty soon after we moved in and they only completed (most of) the jobs AFTER our warranty had expired, so we didn't have a chance to get other issues we found, fixed. Just awful!

Biggest problem is down the side of our house; it flooded all the way up to the house and sat...they came and "fixed" it eventually, but it still doesn't drain and is like a bog over there! Makes me so mad every time I go over there and end up with water in my shoes as I sink into the sodden ground...

We also picked a brown color paint for the outside of our house and they painted it yellow/cream but said they wouldn't fix because it was the correct paint, it just looks different in swatch (it's a HUGE difference!) so we have to deal with our house looking pretty ugly until we can afford/justify a painter.

Cracks in bathtub, mortar falling off corners of the house and they really annoyed us by not giving us all options at the consultation to have our house built... We have seen and spoken to neighbors because they have upgrades on their house that we had no idea about! Brick on the back instead of wood for example - I don't know if they just assumed since we were a young couple that we couldn't afford "extras" or if they were just so desperate to be done so they could go home that they didn't bother discussing with us... We were very unhappy though. Bad customer service, rude warranty team, shoddy workmanship and a very disappointing result. This was our first house and we know for sure we will NEVER go with Home Creations again.

I will NEVER build with Home Creations ever again. If I had to be thankful for anything, I'm thankful that this is my very first starter home. The floor plan and what we picked out looks GREAT. However, the builder cut corners. I've called them out on their work and the products that they've used, but our building manager always gave a reason. We did two walk throughs prior to closing. I was about to push closing because I wanted everything done. They were working on the house the day of closing and the building manager specifically told us, "Just because you close on the house doesn't mean we're done and we leave." We have witnesses.

Anywho, you can see the seams along the wall where the dry wall was puzzled together. They blame them being visible because of the paint color. We have gray walls... The grout work looks absolutely terrible. It looks like a DIY project gone wrong. Gaps between the furnishings and the grout was globbed in areas on the trim and not smoothed out. If we were to have an open house, the buyers would think WE did that... they probably wouldn't think that the actual builder did it.

6 months into occupying our home, I go into the guest room. A PLANT was coming out of our socket! 2-3 ft long ivy was coming out through our socket. Of course, another excuse... "a seed flew in during construction." I thought plants don't thrive without sunlight...? So, I thought there was sunlight coming through somewhere. If that's all I yanked out, who knows if I have a field growing behind that wall.

7 months into our house (today), we had a plumber come out because there's a leak in our ceiling. Oh, and we haven't had rain in a while... Turns out the pipe that connected to the shower water source had a nice crack in the pipe. Who knows how long that has been leaking for. I have 3 spots on my wall and they've all been poked with fingers. Our wall now looks like a stained crater. ALSO, we find out that we have black mold in the attic where the pipe had busted.

We built so we wouldn't have to deal with maintenance. Yes, these homes are "man-made, " but I've never heard of friends and family having this many issues with a brand new home. I bet homes that have been built in the 1930s don't even have these issues. Pathetic company and I will never recommend or build with these fools ever again.

April 5, 2014
Yes I totally agreed. Home Creations are 1 of the worst builder in Oklahoma. I lived in Yukon, they don't level the ground first before built the house. And they do SUPER sloppy jobs on every houses but people don't know then they will think is a nice home. Please look carefully every details to your home like grout, crown molding, bathroom corner, inside the cabinets. under carpets still have nail especially on the enter from door to room.

60 days or even 1 year of warranty: they will trying to come up with any excuses to avoid to fix your problems or either promises but will be delay. Bathroom: if you look and compares with other home same price, they don't really upgraded. I have to go to Lowe's and Home Depot buy a lot of stuffs to fix it myself.

Overall, They did super sloppy jobs and will not fix your problems. Even they did, will be sloppy job. The construction guys are horrible to deal with ! I will never ever buy any homes from Homecreations again and will not recommended anyone else myself. Good luck to you !