Homeplace Mechanical / Homeplace Furnace
Reviews and Complaints

During the winter, they came and gave an estimate to repair the furnace. the tech charged for travel time from a previous location and continued to charge after leaving. That additional time was added to the actual time spent at my house. They already have a $50 truck charge on their invoices. When I called the next day to inquire, the person in the office told me that they only start charging once onsite. When I called again after that to ask for a partial refund, once he knew who I was, he said they do charge from the previous job and then afterwards to the next location. That is not what they said originally. He never gave me a partial refund. Beware of this company; they practice unfair pricing.

Hi, I had these guys clean my ducts. They do good work but they don't move anything when the blow the junk around so your stuff gets coated with the mess and they have a huge vacuum but they don't clean up anything afterwords. My main complaint is they take credit cards but they tack on a hidden 11% fee. They don't list this one there website or tell you on the phone. i called and complained and I got the usual response we'll note your complaint and did not take it seriously. My licenced plumber and electrician doesn't charge me 11% to take a credit car. Oh, they also charge you a out of suburb fee when your like 10 miles away. Needless to say the lost my repeat business