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My friend and I had been considering changing from cable to Direct TV. Since my friend is from the Ukraine, she was very interested in the Russian channels offered by Direct TV, I called Direct TV to inquire about the channels. After I called and talked to several different representatives, I was offered a 30 day trial period. I asked the representative if I decided to cancel before the end of my trial period would I owe anything. I was told by this gentlemen, no, nothing. I asked what I going to do with the equipment and I was told I would be sent boxes for their return. He said, "You might as well try it, you have nothing to lose". On November 15, 2006 we decided to try it. Unfortunately, the Russian channel offered on Direct TV was not what we were looking for so on December 8, 2006, I called to cancel and return the equipment. It was then I was first made aware of the "charge" for early cancellation. I informed the nice young lady that I had a 30 day return policy and she told me that the equipment being returned was not part of the return policy. I informed her that I was told there would be no charges. She told me that when I received my bill I could protest the charge. On January 17, 2007, I received my first call from the billing department asking me when I was going to pay my bill. I told the lady that I have not received a bill from Direct TV. I received a collection phone call from Focus Receivable Management March 2.
What ever you do do not EVER use Direct TV. They will lie to you to get your business and then go back on their word. I ordered Direct TV and was told I have a 30 trial period and it was after I canceled I found out that there was a charge after 7 days for the equipment. Then they started harassing me about paying the bill BEFORE I received it in the mail. I protested it and they sent my bill to a collection agency without sending me another bill. I turned them into the Better Business Bureau and they did not care they still insist on me paying for a bill that their employee lied to me about. I cannot say this any better except "STAY AWAY - Direct TV sucks!" and they do not care.
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As of this moment I will be unable to pay my heating and water bills because direct tv went into my bank account and WITHOUT my approval withdrew $307.32. Not only did this break me, it made my account overdrawn so my bank charged me $35.00.
I just called to cancel my Direct TV account that I have had for over 13 years and was informed that they where going to charge me a early termination fee. I have not signed any contract or even verbally stated I agreed to a new contract. This is ###. I told them to cancel my service anyways because I want nothing to do with that company. The reason I had decided to cancel my service is due to them not offerring anything to their loyal customers, they are only interested in the new ones (no retention). What happened for them to "renew" my contract is that their piece of ### dvr receiver stopped working so I went to radio shack and paid 100 dollars for a new one, now they are telling me they own the equipment and I was just leasing it. HOW the HELL can they get AWAY with this. So when I activated the new receiver, they renewed the contract. THAT IS CRAP, I never agreed or signed anything. THEY SUCK!
Direct TV definitely sucks. This is what I always get, especially during the best parts of a movie or a tv show: "Satellite searching for a signal". And Direct TV techs can never fix that problem. Satellite dish sucks and is basically just a piece of [censored].
Yes Direct tv does suck big time, when I had standard dish not HD every thing was good my DVR they gave me lasted a while . but it went bad, so I say I want to go to HD and they gave me a free HD DVR, now I have notthing but problems, the DVR was messed up and they said I will send you another DVR, and I told them I had a hr23 and they send me a hr22, witch does not have a thing inside to make me get my HD . so I called them again and they tell me I need 2 little boxes that will help get the HD . the DVR hr22 they sent me was packaged like it was new . but when I took it out there was scratches all over the back of it. so I know it is a Refurbished DVR . I ask them to why did they send me a hr22 when I had a hr23, he told me we can only send out what we have in the warehouse . but the hr22 is all messed up now to they didn`t Refurbish it right . now they say I have to wait 3 to 5 day`s for another DVR . they would make so much more money just give us a (NEW) DVR, insted of keep sending us junk . and to keep good customar`s, not treat them like crap. all I can say is, if I cancel and they want to charge me for it, they will get their stuff back, but not in one piece I would get my money`s worth . but going to another dish or cable comp, what`s to say that are not the same . well I could go on all day but I think you know what this comp, is like, I just needed to vent while I wait for my Refurbished box to come to see if that will work.
Let's see, the super bowl last year said "searching for satellite signal". Had to go elsewhere to watch the big game. Of course, they said they needed to send a tech out and it would be 4 days. So today is the Saints and Vikings game (NFC Championship Game) and, low and behold, "SEARCHING FOR SATELLITE SIGNAL" AGAIN! I bought food and have guests coming over to watch Favre play in an NFC championship at age 40. I'm sick and tired of Direct TV and their [censored]. They are as bad as cell phone companies!
I cancelled my directTV service and was told I would receive a box to return my two receivers and if I failed to return them I would be charged for them ($175 each). A week later I checked my bank account and I had been charged $550.47 by DirectTV. When I called I was told it was the balance required to fullfill my original 36 month contract (I was in the middle of month 36), and $175 per receiver, plus disconnect fees and taxes. When I checked the date of the debit it was April 6, 2010- the same day I called to cancel my service. When I contacted DirectTV a rather condescending supervisor told me that directTV had the right to collect for equipment that I had decided to keep. I told him that I thought I was going to receive a box to return the equipment he said that I would get a box and a federal express shipping label.
I then told him I had not yet received a return box (it showed up four days after this call). He told me he was sorry for any inconvienece this caused me but they wouldn't refund my money. This call then went in circles- he told me that if I had returned my equipment in a timely manner they wouldn't have charged the $550.47. I once again explained that I had not received a return box and the charge had been made on the day I cancelled my account so I had not had an opportunity to return the box. After about four times of this he stopped and read me the pointless agreement verbatim.
I filed a complaint with my bank regarding the charge with the details above. They reveresed the charge and put a block on my account for any additional charges from DirectTV (I love my bank), two days later DirectTV attempted to bill $637 to my account. Thats where things stand right now.
Stay away from Direct TV!
We were over charged for "being late" on disconnecting a five month free preview of the premium channels, but they claimed that we registered a month in advance. When I tried to get a refund they told me too bad, your fault.
I know this is a lie because when I first got the service they tried to get me to sign up for the five free months and I refused. I wanted to see what "things were" before I tried any thing other than the basic package.
They then started to over charge us each month when the package was over, but instead it went up even higher than previously. When I asked why they claimed "taxes and fees". I've asked for proof of these extra charges but they have refused to co-operate.
They are such a sorry excuse for a company. The sales people will lie their butts off just to make a sale. The tech support is crappy and slow. The equipment is poorly made and fails so many times that they make cable look like a good alternative.
I suggest not watching television or using Joost.
DIRECT TV SUCKS A DICK [censor] THEM AND THEIR [censor] SO CALLED SERVICE
I bought a hdtv reciever from a garage sale, and was leasing my other equipment. When I went to cancel. they insited on me sending both boxes back, even the one I paid for out of my own pocket, because they said it was leased to someone else, before they hooked me up to it. I think direct tv owes me $10.00, but refuses to do it. I think a class action suite should be filed against this corrupt company. I ended up sending both boxes back, to avoid paying $300.00 for each box, did I ever see my ten bucks, never. I also asked them that if you bought your equipment at walmart for $100.00, would you have to send it back, and you know what they told me, yes you do because you are still leasing the equipment, and don't own it, that doesn't make since, if you buy it you own it, but not with direct tv, they want you to pay them $400.00 to buy it from them, and not the competitor's watch out for this company they are awful.
I totally agree with all of you Direct TV is a joke. I haven't had service in months...I couldn't get it where I moved. I returned the equipment on time. I got a bill 4 days ago saying I owed money for a movie rental 7 months ago. On top of that it was for GI joe. I am a 32 yr old female who lived alone. I clearly did not order GI Joe 7 months ago or ever. I called to dispute the charge and was told there was nothing they could do (that was of course after several calls and having some idiot "disconnect" me). Yesterday, they took it out of my checking account without my consent. I have never been set up for automatic payments. Of course I called and was told they can charge my card on file at any time. They insist I order this stupid movie. Granted my situation is only $5 or so but it's a matter of principle and if they are doing this to thousands and thousands of people it adds up. They should not be allowed to conduct business this way. We are powerless if we can just st back and let them charge our accounts without consent.
Direct TV is by far the worst sattelite service I have ever had the misfortune of subscribing to. They have absolutley zero after sale service and you will come out of the pocket for any little thing that goes wrong and has to be fixed by Direct TV. They are less than cooperative when you have no signal and their installation is shoddy at best. I had dish network prior to this and though the service was a bit more expensive, at least they took care of issues promptly and did not charge for minor problems that needed to be addressed. In the end I pay much more for direct tv than I did for any other cable or sattelite provider out there not to mention all the repair work I have undertaken myself. I wouldnt recommend direct tv to my enemies let alone friends. No wonder they are trying to pay people to bring more customers to them. If it was up to me I would definately dissolve the entire company, charge corporate for their shortcomings, and give the money they made back to its former costumers! In a direct message to direct tv. I hope you go under, get bought out, and all your money grubbing execs are forced to live below the poverty line!
The first time I got DTV installed everything went great, after almost 2 years of service I moved, got the movers deal and the installer showed up to install a HD system with a international dish, fortunately for me I had purchased a HD Dish that I used on my tractor as he did not bring one with him. A year + later I wanted to get a whole home DVR system installed, the Tech shows up and after looking at my set up tells me that since I have a international dish I need some equipment he did not bring so they reschedule after calling his boss to see if they had it in stock, a week passes and 1 hour before the close of my appt window I get a call telling me that they don't have the equipment in stock and are expecting a truck next week and want to reschedule the install, I tell them to forget it and just cancel the install.
I call DTV customer service and am told they cant refund my money, but will credit to my account, that answer was not acceptable to me so i asked to speak with a supervisor, after a long hold the same CSR comes back online and tells me his supervisor told him the same thing as he told me. I told him i wanted to hear that from his supervisor and to get them on the phone.
The supervisor told me I would have my refund in a week. Maybe it will show up but I am not betting on it.
If you get DTV be prepared to be unsatisfied but if you keep complaining and refuse to take no for a answer you can get satisfaction. NEVER take the first level CSR answer to a problem ALWAYS take it to the next level.
DirectTV is the worst company ever ! I cancelled the service 2 months ago and just got the RMA slip and box to return the receiver. Meanwhile they also billed me $184 for not returning the receiver. When I asked about a refund they said it would take 6-8 weeks. . . . Insanity. When I complained to a supervisor he hung up on me. Great, right up there with AT&T. . . .
DIRECT TV will lie to your face. I ask for up dated equ., so I could have a DVR. My equ. was about 7 years old.
They wanted me to pay for the equ., and they were trying to make me get a more pricey package. I told them to turn it off!
Let me add my complaint to the chorus! Dealing with Direct TV is like walking onto a used car lot and dealing with the guy in the checkered sports coat. Every time I get my bill, there is a problem. I'm charged twice, don't get the credits promised, and God help anyone trying to unwind their "free trials" (in this case Starz and Showtime). I'm going to try to tough it out through this NFL season but knowing what I know now, I'm literally sick over the fact that I installed satellite in my new home.
My advice to anyone considering Direct TV: STICK WITH CABLE! As bad as Comcast can be, it's better than satellite and works during thunderstorms.
I think Direct TV has some of the worst customer Service I have ever been apart of. My family and I had Direct TV and when we had to move we were unable to put a dish on our new place. We called to cancle services and pay our final bill. Unfortunatly Direct TV did not cancel but put our account on a hold. Therfore the bill went back into effect after the hold period and we were not getting the service. Then we were inatructed that our equipment was junk and if we ever wanted new services we would get all new equipment Well luckily we held onto it. So after another move we attempted to sign back up with Direct TV. This is when we find out about theses services which they then waive in order to get us signed up new again. WE couldnt get dish due to no line of sight. So now all of a sudden all these charges come out that we never had for our equipment that was over 1 yr old and those service fees. In 30 seconds without authorization Direct TV took out 460.00 from my account. This occured on 7/27. It is now 9/8 and they are telling me they satill need to wait another 6-8 weeks from today to get the remaining 286 placed back into my account. How are you going to take out 460 in minutes and make me wait months for your mistake? Direct TV is one of the worst companies Ive ever had the displeasure of doing business with.
Direct tv does suck!
I had them for 8 years bundled with bellsouth
now Att, Att said uverse is now available in my area.
I called direct tv to see if they would be compettive
with their prices, & no go.
So I switched to uverse& disconnected at the end of the month.
Well so I thought, three days later I get an email saying
my new bill was ready, I had to call in 3 more times
b4 they finally disconected me.
Then they carved me for the extra days, & used the credit card I had to just pay the bill without my authorization, or a final bill.
To boot the charged me $378. For 2 dvrs I paid for at best buy.
They said it was a lease agreement, but my paperwork from bestbuy says
otherwise. I called the CEO's office & got some [censor] runaround sayng the charges were valid. So I'm just saying screw it & giving it to my brother in law the lawyer.
& yes I'm suing for mental anguish as well.
Direct tv used to be good, now they suck!
After cancelling my direct tv, I owed a 2 month early cancel fee and paid it...next month got a bill saying acount paid in full zero ballance.Next month they tryed to debit $41.00 out of my acount, I called they and they could not tell me what the $41.00 was for...had to cancel credit card and get a new one just to keep them from trying each month to debit it out(called credit card company and ask them not to pay direct tv) but they kept trying.
DO NOT USE DIRECT TV THEY SUCK AND LIE.
Direct TV sucks my bill was not due until the 16th of October I paid it a a payment location on the 12th of October and they shut my cable off on the 14th. In order to get out of the contract I have to pay $20 a month for the remainder of my contract which comes out to be $1, 040. I was much happier with dish network DIRECT TV is lame don't ever go with them...
BILLING AFTER TERMATION OF SERVICE
no dont do it they stink!
Direct TV Sucks, the salespeople will tell you anything you want to hear just to sign up. They advertise free setup but tried to charge me 35.00 then charged me twice 35.00. I was promised my bill would be 49.99+ tax by the salesman, my first bill was actaully going to be 59.99. I scheduled the installation for a 8-12 morning install, the tech called and said he would be there at 10 (could barely speak english), then said 11, well at 130 he pulled up in some hoopty mobile -- I said no thanks amigo this is not looking good, probably gonna stick with cable and pay the extra.
I can honestly say that I've experienced similar issues with DirectTV but it did not take me long to find another provider. I don't like to be stressed with my entertainment, especially when I'm overpaying for it! I changed to DISH network and I am so glad that I did. International channels are very important to me and I was really impressed with the variety and amount I have to choose from. I was able to get a free HD DVR, which supports to TV's and I was offered HD free for the life of my account which gives me my HD programming free instead of paying for it. My DVR is amazing; I can pause and rewind live TV and now I can access the internet with my new Sling Adapter allowing me to have TV everywhere I go via my Smart-phone. My husband loves sports, and he has all the sports he could ever want included in my package. I really can say that I'm glad we changed and I even decided to work for the company because I wanted to be part of a company that truly tends to their customer's needs! There is great new technology coming down the pipe and I know that DISH is on top of integrating as much new useful technology as possible when it becomes available. DISH network definitely tops the industry!
I came through AT&T to Direct TV in January of 09. Same deal 30 day trial was promised never happened. Tried to cancel after a week or 2 and got my credit card nicked for 500 I think it was. Saw the State of Florida was suing them for some consumer issue and I called them. Florida got a hold of AT&T and they are trying to make it right but it seems AT&T is getting the run around from Direct TV. How can these people stay in business with such dishonest sales tactics?
From now on before I buy anything I am going to look up on Google the name of the company and the word "sucks", that's how I found this site and all of the complaints. NEVER would I have given my business to Direct TV if I had seen this before. BUYER BEWARE!
OMG! IM SCARED OF WHATS GOING TO HAPPEN TO ME NOW IM TRYING TO CANCEL MY SERVICE WITH DIRECT TV! IDK WHAT TO DO NOW MY SERVICE IS BAD I DONT WANT TO BE PAYING FOR BAD SERVICE BUT I DONT WANT THEM TO GET MONEY OUT OF MY ACCOUNT NOR BILL ME FOR EARLY DISCONECTION :( WHAT TO DO?
DIRECT TV Sucks! I was paying the account for my father, he got a cheaper appartment, so he decided to move. I asked DirectTV to move account to new address, but housing authority did not allow any dish service, only cable or fios. Hence, not our fault they were not allowed in. They wanted me to take the rest of contract. Of course I said no. They went ahead and charged my CC which I stupidly used a year ago to open account. After fighting without success with their support people, I am now ready to fight charge with CC company, as I never authorized it, neither in written or verbally. So, hopefully you will not commit same mistake: 1. DONOT use DIRECTV, 2. Never use automatic payments or pay with any CCard to open account.
I YOU LIKE F YOU GET TIRECT F THIS COMPANY ARE THE WORST OF THE WORST THEY SEND BILLS AFTER BILLS YOU PAY AND WHEN YOU TELLT HEM WHAT IS THIS TRY TO UNDERSTEN WHAT THEY SAY NIA NIA NIA STAY WITHE THE GABLE, TAKE MY WORD, IF I ONLY NO BACK 2009 NEVER I PUT THIS IN MY HOME, DIRECT TV IS NO GOOD, THEY ARE NG AND DON'T THING YOU GET SOMTHIG FREE, LIST THAT TELLS YOU. YOU PAY FOR EVRITHING MORE THE GABLE GOOD LUCK AND SAY F DIRECTTV CROUKING COMPANY, WHAT YOU EXPECT FROM GENERAL MOTORS ONLY DIRECT GARB...
DIRECT TV SUCKS! Its a freekin SCAM! They dont mention your in an agreement until you try to cancel and then they try to say "they told you" but that you never signed nothing. I dont see how running a business like this is even legal! They are loser liars that WILL go out of business due to the way they run their "business"
I agree with you 100% per cent these people are beyond human. I called to cancel my service because we were moving due to economic conditions and can not afford this service, they told me that they would put the service on hold for 4 months I told them that I was moving into a condo and that cable was provided and to just cancel the service and send me boxes so I can return the equipment. They never sent the boxes. I immediately informed my credit card company to refuse all charges from them. Now comes the end of the 4 months they tried to bill my credit card which is a company card and when that got bounced they tried billing the card again which was in another card holders name, well when all failed I started get bills sent directly to my home. I called them and again requested the boxes for return after be on hold for 40 minutes and was given an address of a freight company to bring the equipment to by one of the ###s taht work there, at tha point I asked for a supervisor needless to say I got another ### who said they would send the boexs out that day that they were being sent right out. Three weeks later aagin I request the boxes and was given the same story that they are being sent. At that point I sent a Demand Letter to Focus Receivables and several weeks later received a summary of my account showing that I was given credit for equipment returned. Today I received a bill for $269.30 from another collection agency. This will go on and on until they try and wear you down. I wonder how they are treating those poor people who have lost their home due to the economy? I would definitly join any class action suit.
Working for them at Power Direct in Cleveland sucks too. The human resources manager is so rude. Everyone in the building on 30th and Euclid Avenue either sale drugs or smoking outside the building. Power Direct/Directv sucks
All you are mostly whiny people with no sense of how things work. And I say this as a customer, though I have dealt with your kind many times in retail. 1. You have no respect for people. Don't call employees stupid. They are doing their job to the best of their ability. You have no idea because you have never done their job. 2. Customers version of the truth is rarely accurate and most of the time you all want everything for nothing. 3. If you payed attention to the terms you agree to you cant birch. Shut up. Suck it up. And just accept basic tv because you don't appreciate anything that isn't free because the world owes poor little you.
wtf is wrong with you? DirecTV f's you over every chance it gets. I agree that CSR's are doing their job. Unfortunately it is dictated to them by the head honchos as DTV and isn't customer "service" AT ALL As for saying ALL customers lie and want something for free, you are DELUSIONAL. Customers just want what they pay for but when DTV breaks the contract by not providing it, customers have the LEGAL RIGHT to seek RECOURSE. Get yourself educated, son.
You can go funk yourself beetch!
And that's in a way of putting it in words nicer than you deserve,... so fk u and suck a different beetch!
Yep, they suck it big time. Charged me a $320 cancellation fee after 14 years of continuous service.
My story isn't as bad as many of the people who complained here. I moved from San Diego to Redding in January and used their moving package. To start, the installer wasn't able to run the cable the correct way. It had to run across the floor. I sdidsn't like it but at that point I wanted the deal done and to get him out of here. I could have voided my contract at that point. So I start watching tv and noticed I wasn't receiving the local channels in HD. I called the station that I watched for the national news to ask when they planned on bringing the service up to speed. They told me that they had been delivering an HD signal for two years. It seems that Direct TV didn't have a contract with them. The other two providers do though. Both Dish and Time Warner offer the local channels in HD. That pissed me off. They should have told me. I would not have had them install the service.
As part of the moving service you get 3 months of free premium channels. So that was alright. When they were finished I called to cancel to make sure I wasn't going to be charged for them. Fine. So then I went a month and decided that I didn't like spending $70 a month for the package I had. It was too much. I think a rip off really. It was another $20 to get HD. That's really a rip off. So I said screw it. I went down to the Family package. There is the biggest collection of BS you will ever find. 75% of the channels are all advertising channels. Just fill or junk. The rest is all kid stuff. No CNN at all. Then I called to say that I would move up to the next level. That plan is $40 a month. Yes I get CNN but that's about it. What really pisses me off is that when I downgraded my service and returned my HD receiver they charged me another $20 to send me the basic receiver. Not only did they do that but then they extended my contract another 6 months. I was pissed.
The other day I came across an old receiver from Direct TV that is about 6 years old. I thought that I could change the card and call them to activate it. No chance. The card is married to the reciever. I said well, divorce this set and marry the card to the other reciver. She said that they couldn't do that. I said, we've had people on the moon 15 times and you can't do this. The bottom line is that they don't miss a chance to screw you. I think I'll just pay the $20 for each remaining month and be finished with them. I won't go back to them again. I've used their service in three different states for the last 9 years. ### them. We're finished.
Direct TV installers did not show up on installation date that the company confirmed the day before by e-mail. When I called, I was told it had been cancelled a month ago (the day I signed up). I spent over 3 hours on the phone with customer service demanding an immediate installation as they had cancelled my installation and did not inform me! They made me reschedule my entire day and sit waiting for a cancelled installation. Then, one of their lovely, condescending customer service people HUNG UP on me. Their only "SOLUTION" to the problem was for me to sign up again and schedule an appointment for almost a week from now. Direct TV customer service and business practices are terrible. I filed a complaint with the Better Business Bureau. I saw they have a D+ rating due to the number of customer complaints the Better Business Bureau recieves. Let's all file our complaints and make sure they get the F rating that they deserve.
Direct TV has charged me a monthly fee for service at an address I no longer live and have not lived there since February 2011. They have suspended my account until last month and charged me a usage fee at the address in addition to a cancellation fee. BEWARE OF DIRECT TV.
These chumps at direct tv had better extract their heads from their collective derrierre's. They still don't carry the World Fishing Network but they do carry 6357 other channels with nothing on (AKA Garbage TV). What a joke. Oh how I long for the good old days of 13 VHF channels and a few on UHF with FREE analog broadcasting.
I had a written contract from them saying 30 day return policy. I tried to cancel after 1 day and was told I had to wait until a few days had passed before I could cancel. Then when I called after 3 days ("to let it process through their system"), I was told I had to cancel within 24 hours to not be billed. The fact had a signed contract with 30 day no fault policy didn't matter to them.
The state attorny general saw it different. I got my money back and a window into one of the worst companies I have ever seen. Oh, and the service sucked too.
Why are you screwing over the long term customers that made you what you are today? I believe Krystal stated I had been a customer since 2003, I was looking to lower our monthly bill, AND get our outdated antiquated equipment replaced. The only way I could do that was to cancel my service and become a new subscriber... Krystal indicated that she understood and that she would process our cancellation. NEVER did she indicate that DirecTV would not allow the following.
So I cancelled my service and had my wife activate a new account so that we could get the whole home DVR service (tired of the 'record one, both or cancel notice), and new receivers and reduce our monthly cost by $20-30 while getting a greater DirecTV experience. Today you folks call and cancel our installation and accuse us of being 'criminals' and that DirecTV does not allow this and that we will now be without service for 24 months before we can re-subscribe.
That is a nice "Thank You for being your customer for so long".
Why can't LONG TIME subscribers get receivers and equipment upgrades (AT RESONABLE INTERVALS). Even the phone companies do that.
Our old 2003 Hughes RXs won't do HD, the DVR does 2 channels. Luckily last visit (DVR install) the technician put in a DTV antenna to replace the original DISH antenna that we had to use since our move in 2007.
So again I ask, "Why are you shafting us long time subscribers when you offer such a grand deal to new clients?"
BTW, when you deny an install when your own CS rep does not indicate any inpropriety and then infer that we are criminals for attempting this 'fraudulent act', we usually end up in the legal arena. Which will be fine by me, I can't wait for Dish and the media to get wind of this one.
So, there you have it, one VERY pissed off, dis-satisfied customer.
Likely no one will read this and we will get screwed by a company we have supported and made the premier sat provider on the planet. Unfortunately you forgot who put you there.
I can't wait for the calls to start. Missouri prosecutes 'No Call' violators.
Direct TV sucks and they lie. They raised my rate and told me that in my contract it states that they can raise it anytime they want, yet if you cancel, they can charge you $250.00. They are scam artists and should be sued!
Direct TV is horrible I was just watching the NBA finals and in the last 1:50 in the game the channel went down. It was down for nearly 20 minutes and I didn't see the last minutes. This happens all the time when you are watching a show there is some sort of problem with Direct TV's service. I shouldn't have to pay for crappy services. So before anyone decides to find a TV services provider STAY AWAY FROM DIRECT TV!